Been here a few times to get my oil changed and while it is a little more pricey than most, it's…read moreeasy and convenient to where I live and work. The level of service and staff is always positive and good. Highly recommend!

I checked the reviews before coming in on my way home from church. On the way home from work the…read moreday before my check engine light came on and the alert was oil life at 70%. I rolled in about a quarter to noon and was out by 12:30 with an oil change, flush of the automatic transmission and a new air filter. The price was very reasonable considering all the work done and tge speed it was done in. Austin and his co-workers are friendly, professional and courteous. Also informative; every step was explained clearly. Two thumbs up, highly recommend.

Great shop with very rare good fast and fair prices. I needed an alternator replaceed and they got…read moreme in an hous in hours.

I go in the early and I always get right in and right out…read more The workers are honest and explain all options. Plus they have military discount. I've used several other businesses and no one else has been as fast and efficient.

I went to the Valvonline on Alice drive for an oil change Thursday April 6. They changed my oil but…read morewhen I got home all of the oil poured out onto my driveway. I called and spoke with the manager Reggie he came out and fixed the oil problem in my Jeep but left a mess in my driveway. I have asked Reggie to come back and clean it, Reggie the manager promised me that he would come out to clean my drive way April 13 but he never showed up. I do not recommend this place

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

While team was nice, can't remember the young ladies name that was incharge that morning (April 5…read more2026) she was very helpful. the only issue i had and the only reason i am writing this, is on my way to work this morning, my skid plate came loose and started banging around, Luckly i wasn't that far from home and was able to return home and repair, but was still late for work, was missing four screws, this was not cool.

Jay was nice, competent, patient and quick. I appreciate his positive attitude, especially in this…read morehot weather!

These people have the WORST SERVICE in the world! They are cheats and they are argumentative. They…read moreNEVER have enough technicians and are always lying about something is wrong with you car that is not wrong. Never take their word for what is wrong with your car. They get commissions from selling tires and they will RIP YOU OFF! You can schedule an appointment with them and they will still make you wait 3 hours before they even check your vehicle. They are the WORST!

Thanks Firestone, on broad st in sumter, my car is running better than it ever did, since the day I…read morebought it, keep up the good work fellas and FYI, please don't forget to give to the boys and girls club during checkout, all you firestone fans

Great friendly staff. Always willing to help pick out the best options. I have had a Jeep and my…read moreRam lifted and they did a great job at a reasonable price.

Fast, paid less than I was quoted, overall good experience. I see bad reviews from awhile back but…read moreI had zero problems with them.

I paid this shop $2300 to fix an issue with the car dying at stop signs and lights that was my…read moreentire social security payment for July - btw. They had the car for 3 weeks and didn't communicate very often. We brought the car home and the car was still having same issue! we took it back to the shop and they kept it for another 2 weeks and the owner was completely dismissive of the whole thing. He said he had other customers on his schedule ahead of me. Mine wasn't even finished! He just wanted to help the other customers because he knew he would make bring in more money. He did not care about us because he'd already scammed us out all the money we had. So we decided to bring it home and he days he's fixed a sensor and it wasn't having the issue anymore. Great. But then the car died the second we pulled into the driveway. We going to add some Sea Foam to the gas tank. We think it's a problem with the fuel line or the fuel injectors. I'm going to be devastated if it works. Either way, he needs to refund my money

I love the people who work there, but the work they do is terrible. I didn't know it until I…read moretraveled cross country to Texas and discovered my brand new brake job was squealing on me. A major red flag was the fact that they forgot to bleed the brakes, I had to go back just so they finish the job properly. One month later...I took my car to another NAPA auto care center in Texas to fix the brakes and they told me it was the most terribly done brake job they had ever seen. They placed two outer brake pads on one side and two inner brake pads on the other. They broke the clips on the brake pads clean off with needle nose pliers! Do not go there, until there is new management and maybe new workers as well. Just avoid that place. Come to think of it, aside from their skill, they are not very professional. Mark used my car to give his buddy a ride to the corner store after "fixing" the problem with my car, for which he charged me over $150. I had a half talk of gas when I left it, I got it back with less than a quarter, "he says I think your gas gauge might be reading incorrectly". BULLCRAP, I got it back took it for a test drive and tells me, "let her go, put some gas on it."...first of all, don't be driving my car putting miles on it when it's not even fixed yet. And what are you going to start an Uber business with my car? And secondly, they never fixed my car I took it in twice for the same issue, first time he changed the ignition coils, then I had to take it back for "genuine Toyota replacement parts". NOPE, didn't fix it. So I took it home with me and decided those mechanics are useless. Turns out it was a very simple spark plug/wire change that it needed. That was it. Oh, and upon further inspection while changing those wires out, Guignard Garage, placed BOTH ignition coils on the wrong sides, throwing the firing order of my spark plugs off completely. Seriously these guys are NOT mechanically inclined. Stay away.