My go-to stop for car care! I found this shop in Sumter through the Carmax RepairPal service. They…read moreare knowledgeable and responsive. I scheduled my appointment for warranty service and brought my car in. I was updated regularly along the way -- informed of progress, delays, and any changes. One of the car parts was on back order and they got me in for installation the day it arrived. They offer a military discount. I also came one day with a really low -- almost flat tire -- and they got my car in to check it out immediately, while I waited. The employees are all friendly and I would recommend this business!

BEWARE of the bait and switch practice and defensive disposition at this SCAM shop. Our 2017 GLE350…read moreMercedes was brought to Car Care & Repair, LLC, for a solid yellow check engine light (minor issue) and shaking rear wheel. Cece(?), the front desk receptionist, quoted $126 for a diagnosis, and after that was done, another $126 for a more in-depth diagnosis, which is literally unheard of. Car Care & Repair LLC used the FIRST $126 to rack up a potential profit of $1,1817.30, minus $713 for two rear Continental tires. The remaining EXPLORATORY let-us-find-other-unrelated-BS-concerns-to-sell-you included the following replacements: cabin air filter ($133.56), engine air filter element ($215.47), Engine Coolant Expansion tank ($54.86), "BFLUSH" or break fluid flush ($120.43), Oil and filter change, synthetic ($134.53), and "align EURO" ($159.95). None of this had any relation to the check engine light, which O'Reilly diagnosed for free with the code for emission leak, generally related to a loose gas cap. So, Car Care & Repair, LLC, charges the SECOND $126 fee to diagnose the original problem, and claims the cost involved tools and equipment to locate the problem, which everyone knows is the cost of doing business. The owner said charges include his having to do an Internet search because the vehicle is a newer model. Again, COST of doing business. Why should a customer take the HIT of his lack of knowledge? Taking Scam Artistry to another level, Car Care & Repair, LLC, charges ALL CUSTOMERS A FEE FOR HAZMAT REMOVAL, regardless if they dispose of anything related to your vehicle or service. We were scammed $25.35. Now, ERIC, who identified himself as the owner was contacted for an explanation, not only was he initially rude, defensive, and obnoxious but failed to understand the concern with the fact that Car Care & Repair, LLC, FAILED TO GIVE NOTICE OF THE TWO DIAGNOSIS FOR THE ONE ISSUE. WHAT CAR CARE & REPAIR, LLC DID NOT KNOW: The vehicle is up-to-date on its scheduled maintenance service (A & B) by Mercedes and was recently serviced this year, a few months. The Servicer confirmed that an oil change and all items (SCAMS) are not necessary and to bring the vehicle in when in town to have the check engine light CLEARED. As for the tire replacements, Car Care & Repair, LLC, will not be doing that or any other jobs for our three vehicles. We'd rather drive the distance to an honest CERTIFIED Mercedes center or the dealership, being that none exist in Sumter. BEWARE of Car Care & Repair, LLC! Don't say you weren't warned. Unless you want to pay $280 to be told that the job will cost $266. NO thanks. Further SCAMMING DENIED! Car Care & Repair, LLC CAN NOT BE TRUSTED.

I had taken my vehicle to get them to repair a power steering fluid leak, they wanted $70 just to…read morelook at it. The leak at the time I brought it to them it was a slow leak where I could drive about 150 miles before I had to refill the power steering reservoir. They called later the same day and told me that the pinion section of the rack had a hairline crack that was causing the leak. I had told the lady at the counter when I checked in that if the repair cost was over $250 that they were to call me before work. I was told that it would cost $1300 to install a new one and I told them that was more than expected. I asked them to put it back together and I'd be there to pay the $70 and drive it home. This shop was mad because I didn't want to pay them $1300 where I can buy a new rack and pinion unit for $170 and install it myself !! Don't do any business with these people, their crooks!!!

Best place I've ever experienced to take my vehicle for service. Very good mechanics that keeps you…read morewell informed and excellent customer service. Always a pleasure to do business with.

I paid money up front to get a transmission done. It's been a frustrating experience. I don't hate…read morethe man. I know he's in a bad spot but I have waited too long for service.

Took 7 weeks to get my car also got it back they for got to put the plug back in the transmission…read moremessed that transmission up so had to take it back they had it 3 more weeks picked the car up and the middle cap on my hub cap they had black electric tape on it still transmission was not running good 3,000 dollars later had to Trade my car right away before I broke down they made a disaster mess out of my car always one lie after another with calling trying to check on my vehicle...

I took my car to Bell's Transmission because I wanted to find out a solution to the issues I had…read morebeen having. All mechanics had told me it was the transmission and I believed them based on the problems that were occurring. Not one mechanic did a test drive! Mr. Stroman's first response to me was to describe the symptoms then he did a test drive. I could determine from his responses and conversation that he was the one who would repair my car. I DO NOT TRUST just anyone to even touch my car!! He told me what the problem was, asked when I could leave it and had it ready within the time he quoted. He was honest, well-versed on the issue and reliable. He explained symptoms and what needed to be done and was a man of his word. He also kept me aware of fixtures as they occurred. I would advise anyone who thinks they have transmission issues to use this establishment. Finally, since the repair, my fuel usage has diminished greatly. I cannot say enough good things about Bell's Transmission.

From the owner: Trying To Make A Difference, Not Just A Living…read more We are your home town full service auto repair garage. We handle emergencies, maintanance , overhauls, repplacements for your and youyr families transportation needs,

I have used this repair shop three times.I have had my 2017 titan serviced and my 2010 Yukon xl…read morealso serviced and I am impressed with their services

I've never had anything but great experience and I would have Arianna cut my hair cut my hair every…read moretime I visit Great Clips in the future!

I towed my truck to Steve in the assumption that I needed the transmission rebuilt. They said they…read morewanted to look it over and they fought tooth and nail trying to keep me from spending too much money. They did keep it for a while but they were INCREDIBLY through. In the end they didn't charge me for any of the diagnostic and were super nice and great communicators. Steve and his guys are the best around. I've had cars worked on them several times though my life and it never fails they honor their word and stand behind their work. Can't recommend them enough. Thanks guys!

I've taken 2 cars to LD Walker Transmissions - once to have a clutch fixed and another time to have…read morea tranny fixed. Both times, the work they did outlasted the car. They do solid work for a fair price. But the most important thing is that they are honest. I thought I needed a new tranny when they fixed the clutch. They could've rooked me for much more, but that's not who they are. Besides, they clearly have plenty of business. I really can't say enough positive things about this family business.

With me being new to town, wasn't sure where to go and i stumbled across Action Transmission. I…read morewalked in at 3:15 pm and they had me out by 4:05 PM. I got a transmission flush and they replaced both my tail lights. Extremely friendly and fast. Sounds like they have branched out and are doing general car care as well. Will be going back in the next week to get my oil changed. Highly recommend going to Action Transmission!! Lance H

Great family owned business. They have rebuilt 3 of our company vehicles. They stand behind what…read morethey do also. This is a company you can trust.

Very pleased with the services. Had Transmission replaced and they were very good about checking…read moreto see if everything is working properly.

As good as it gets. Great service and communication. Took my truck in for a transmission repair…read more Was delivered on time as promised, (a day early in fact) with no problems. Price estimate was what the cost was, no surprises. Owner even gave me a ride home when I dropped the truck off. Great local business.

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!