We were lucky enough to land Daniel Smith as we embarked on a housing search in Pacifica, CA…read more As he is local to the area, he has immense knowledge of the Pacifica market. We hit on our second outbound offer through Daniel. His market knowledge was spot on - each house went for the exact range that he shared with us. He was able to show us a wide array of houses for our price point. We ended up landing the best fit for us and couldn't be more thrilled. We were able to operate in today's market through strong organization, communication, and speed. Daniel worked effectively within our limited bandwidth to see houses and we were able to close in less than a month of viewing houses. Our luck didn't stop there, as he has had great contacts for lenders, insurance companies, electricians and more tailored to our Pacifica home. I highly recommend working with Daniel, if given the opportunity in the Peninsula or San Francisco markets.

Daniel was terrific to work with. He knows his market very well. He listened carefully to what we…read morewere seeking and did a great job with appropriate recommendations and guidance. We do not live where we were looking and he seemed happy to walk us through a number of properties in video calls. When we got to y he point of making an offer, he provided sound guidance there as well.

Len is a fantastic real estate agent. If you're reading this because you are in search of one and…read moreyou're not quite sure who you should pick then to you I say "congrats, you can stop your quest, you have arrived." Now you might be skeptical and ask me why. My partner and I were on the same quest a year ago and coincidentally stumbled upon Len during one of our casual "let's check this open house out" adventures. Our curiosity had been ahead of having an actual plan and so we found ourselves still real estate agent free at that point. Right off the bat, Len struck us as very knowledgeable. He wasn't trying to sell us anything, he was telling it like it was and didn't hold back from asking us some pointed questions. We immediately took a liking to him and to this day are very happy with having followed our gut instincts. When it came down to house hunting itself, Len connected us with Janna and she was also a pleasure to work with. In our first sit down meeting with them, Len mentioned it takes about 9 open houses to fully nail our taste. I laughed skeptically and remember saying "not us". It took them 5. That's how well they understood what we wanted. Once we were ready to put in an offer, Len was very strategic and transparent. I was glad he was on our side and we didn't have to bid against him. He didn't mince words and was always clear on what to expect. He told us we could call us at any time and he really meant it. Whether it be 12pm or 9pm, on a Monday or Saturday, he would pick up or call us back shortly after. We eventually got outbid on the first house we put an offer in on, but smoothly and happily closed on the second one. We've been living in our house in our dream place for about a year now. We feel very lucky to have stumbled upon Len and we will forever be grateful for their outstanding work and care.

Buyers and sellers beware- when you hear the words "Used…read moreCar Salesman" this is your guy....! I wouldn't let him sell my daughter's doll house....! Hey Len DONT EVER COME KNOCKING on my door -EVERY again and ask me if I'm interested in selling my home to use YOU... your a SNAKE in the grass ... Remember what you did to the older gentleman on Seaside Drive......!

My husband and I had our Terra Nova town home sold by…read more Eccleston Incorporated recently. We cannot say enough good things about this real estate group. Lisa was our agent and her experience, responsiveness, and attention to every detail was over the top. We called her late one night and relayed that the real estate agent where we were purchasing wanted to put an offer in early in the morning and could she send our status on our sale on the Pacifica end. Lisa stayed up, sent all the information needed, and we got the place before it went on the market! If you are looking for an Experienced, professional, no nonsense, real estate group, We HIGHLY recommend; ECCLESTON INCORPORATED! Conveniently located on Rockaway Beach Ave. near the Ocean. ( We would give 10 stars if we could!)

Lisa and her office are Compassionate and realistic. When you work with Lisa you feel like your…read morewith family!

Michael was the listing agent for our latest remodeled project that closed in April, 2026. During…read morethe remodeling phase, we interviewed the top 3 realtor groups in the area. The 1st realtor came in with no preparation and no data to support his opinion of the home's value. He showed no enthusiasm for the home. We were disappointed. He suggested that we list the home at $ 1.7 mil. The 2nd group was slightly better, and they suggested we list the home at $ 1.9 mil. Michael was the last person we interviewed, and thank god we met him. We were very impressed with him from the very beginning. Here are a few stand-out qualities that made Michael one of the best realtors we worked with (and we worked with a lot of realtors over the years). 1) When it comes to selling the home, Michael has his proven strategy to get us the top sales price and terms for the home. He is very analytical. He based his strategy on real market data and experience. He is very transparent, and he patiently explains to us his approach in marketing and timing of listing the home. 2) Michael is very enthusiastic about selling the home for us. He genuinely appreciates and is excited about the home. We truly believe that if the realtor selling the home is not excited about it, it is hard to convince others (potential buyers) of how great the home is and to get them to pay top dollar for it. 3) Michael's stager, photographer, and marketing team are absolutely top-notch. 4) Michael is a great negotiator. He properly prepped the buyers' realtors during the initial conversations before they wrote the offers. He listed the home for $2.3 mil. After 2 weekends of open houses, Michael got us multiple offers and sold the home for $2.5 mil. We are so incredibly grateful to Michael for getting us $ 2.5mil for the home instead of the $1.7mil or the $1.9 mil the other realtors suggested. We would have left $800K on the table. Needless to say, we will definitely work with Michael again!

We had a great experience working with Michael. He was knowledgeable, transparent, and extremely…read morewell-versed in the local market, which gave us a lot of confidence throughout the process. From pricing strategy to negotiations, everything was handled thoughtfully and professionally. The transition from listing to closing went as smoothly as possible, and he was reassuring, responsive, and clear at every step. Selling a home can be stressful, but this experience felt organized and well guided from start to finish. We would absolutely recommend Michael to anyone looking for a capable and trustworthy agent. He's exceptional In every way. Thank you, Michael!

We had a wonderful experience working with Veronica on the purchase of our investment property…read more She was easy to work with and really understood what we were looking for from an investment standpoint. We worked with her for about a year until we found the right property. We even took a break at one point, but Veronica remained professional and resumed working with us when we were ready to start searching again. Veronica did an excellent job structuring our deal that worked well for everyone involved -- we were happy, and the sellers were too, which made the transaction smooth from start to finish. Veronica also helped us find solid tenants quickly. Having that extra support made a big difference in saving us time, reducing stress, and helped ensure the property will perform as intended. We definitely recommend her for your real estate and property management needs!

Veronica walked us through every step of our transaction. She was patient with all of my questions…read moreand concerns. She was quick to respond and available when we needed her. She was also extremely helpful with our property management issues. She's very knowledgeable with the rental process. I highly recommend Veronica for your real estate transactions without reservation.

Wilson and his team at OWN made a stressful process feel easy. They were professional, kind, and…read moreknowledgeable from start to finish. From the first meeting I was impressed with Wilson's thoughtful approach, which was clearly driven by a strong mix of market data and years of industry experience. They far surpassed my expectations, and I would highly recommend Wilson and his team to anyone looking to buy or sell in the Bay Area. Also a big shoutout to Priscilla and Michele, who helped throughout the process and were amazing as well!

I think a 4 1/2 star review would have been more appropriate so I would rate OWN very good. We…read moreengaged Wilson and his team at OWN to sell our home in Millbrae. We interviewed three realtors and we selected Wilson because we agreed with his vision as to how to prepare our home for sale and his assessment of current market conditions. We were very pleased with the decision as we found out that Wilson has a strong team to support the preparation and sales process. A project plan was developed months in advance and for the most part all deadlines were achieved. Luis (contractor) and Priscilia (coordinator) prepared the house for sale on time and on budget. The staging firm did a great job in presenting our home. When necessary Wilson was alway available to answer our questions. The Open Houses took place as we planned months in advance and we were given an update at the end of each weekend. When offers came in Wilson and Cathy (Experttcs) helped us navigate through the negotiation process until we accepted a bid that met our target. We were then introduced to Michele (Director of Ops) and Aldolfo (escrow officer of WFG Title Co.) to guide us through the closing process. Their assistance made the paperwork burden as painless as possible. We were happy with the entire process and impressed with how the Own Team worked together to get the job done. We deducted a 1/2 star because the lateral sewer work mandated by the city was delayed for weeks because the plumber that OWN uses was not available. This caused a delay in closing. My recommendation to OWN is to expand the list of plumbers the company can use. Also, we were assigned an original coordinator with whom we did all the pre-planning. However, when execution time arrived we discovered she left the company. Thankfully Priscilia stepped in and everything worked out fine.

I've known Brandon for a number of years now and what I have come to expect of him is an unwavering…read morededication to his work. He has always been quick to with his skills at whatever he dedicates his time to. He is an extremely hard worker that has an intense focus on the task at hand. I have personally been privy to a number of experiences in a professional setting with Brandon and he holds honesty and integrity above all else. In the business of real estate these can be tricky character traits to find in an agent. There's no doubt in my mind if you choose him as your realtor you will not only receive the best service but also leave with quite a few points of advises. Above all else...he's just an extremely friendly guy who gets the job done! I'd recommend Brandon and I know you will too once you meet him.

There are many real estate agents, but Brandon is one of a kind. The most important thing to me…read moreabout a real estate agent is that I'm able to trust him and he has the client's best interest at heart while capable and effective. Brandon is exactly that.

We have had the worst experience of renting a place using Sue Vaterlaus's service. She rented a…read morehouse yo our family without disclosing the house's various problems (not working appliances and clogged piping) and more importantly she -knowingly- did not disclose that the Owner of the house only intended to rent the house for a short-while. We moved, changed our child's school and in 5 months we received a notice saying they want the house back in one year threatening us with legal actions. We moved out in one year and it cost us greatly. We were told by our neighbors -who saw our troubles with the school (moving our child twice in one year) and the cost of moving- that Sue Vaterlaus and owner had told the neighbors that the Owner will be back to live in the house "in one year" before they rented the house, but knowingly and intentionally did not disclose to the renters of their plans. An unprofessional agent. We are -after moving out- looking into filing a complaint to make sure this does not happen to another family.

Out of the question one of the best thing in my life, was doing business with Sue…read more.. After getting my family dream house in Pacifica, she is considered part of the family. she is using latest technology to make communication and purchase of the house as smooth as possible. Guess what, my sister liked her so much, she used Sue to buy an investment house. Now, my friend is using Sue as his realtor. After many years of searching, no doubt, the search for realtor is over! THANK YOU, SUE VATERLAUS from me, my wife and my three little kids

Terrible management company. Jose is incompetent at managing properties. RUN IF YOU'RE A TENANT OR…read moreA LANDLORD. I was a tenant at one of the properties he manages. Prior to moving in we were promised that multiple things would be fixed upon moving. None of that ever happened. We kept asking him about fixing the issues he promised and he kept saying he'd eventually do it and never did. So we just gave up on asking him. Also upon moving in we noticed the fridge was full of food stains and crumbs. The shelves in the kitchen and stove were also very dirty and not cleaned. We had to do a deep cleaning upon moving which was absurd for a place where we were paying nearly 4K a month for. We soon learned from our neighbors that the previous tenants, moved out because the property manager would avoid them and failed to fix serious issues in the house; they eventually grew tired of asking and moved on. When it was time for us to move out at the end of the lease, we spent hours painting / deep cleaning the place to ensure that there would be no issue on retrieving our deposit. It's been weeks since we've left and have yet to receive it. Jose first told us we left a mess and would be charged a large cleaning fee. We obviously questioned him on that and he responded with sending us pictures of a property with a mess in it (which was not ours ). He then claimed we left the oven dirty, left dust on the garage floor, and dust top of the fridge; we found this comical given the state we received the house. He then claimed the cleaners charged him $400 to clean these things which would come out of our deposit.... How does that even make any sense? It's been weeks since we've left and have yet to receive our deposit; he's continued to lie and stall even after leaving. And in CA a rent deposit should be returned within 21 days! I've been renting houses in the San Francisco area for over 12 years and have never dealt with such bullshit.

Im very happy with grant. He's amazing and easy to work with, also very accommodating im happy with…read moremy new space and look forward to a awesome relationship with this company

Most honest and hard working realtor I have ever worked with. Property management is not my…read morefavorite aspect of owning rental property but Jon has helped me prep properties and screen tenants. I will be sure to use him when I'm ready to sell my property.

Escrow closed on my townhome today, and I have been so incredibly fortunate to have worked with THE…read moreBEST Real Estate agent, Jon Hornstra. Jon is kind, professional, calm, knowledgeable, talented, patient, honest ,experienced, conscientious, and generous with his time and talents. He goes above and beyond and is an all around decent human! This was my first experience selling a property, and Jon explained everything clearly to me, and made sure I understood everything through the entire process. He included the staging furniture, photos including drone pictures, flyers, inspections, and the use of his hauling trailer to take my tossed items to the dump. He knew which vendors were the best for various jobs, such as painting and installing carpet. During the open houses, Jon was the one at my house, greeting visitors and answering questions. He even helped me prepare on the open house days, vacuuming and tidying up! If you are in need of a professional, experienced, communicative, honest real estate agent, please call Jon Hornstra.