Was in town and front my debit card and only had my ID . Went inside the bank to grab cash . The…read moreteller was nice and friendly. They now send a code to your phone on the file to ensure it's you. I love that. An older Wells so a bit dated but nice. Staff was super welcoming . Said hi when we walked in and wished us a good day when we left. We were in and out pretty fast .

Just went in and opened 2 accounts. Couldn't have gone any smoother. Right when I walked in, was…read moregreeted and showed to Juan. Juan helped me and delivered first class service. Got me up and running, with confidence! Thanks Juan and Wells Fargo. *The service was improved*

If you bank with this institution, I recommend avoiding this location. The staff here were…read moreunhelpful and came across as quite rude. I've had a much better experience at the Atascadero branch--friendly, efficient, and far more willing to assist. Definitely worth the extra drive!

Went in to try and change my beneficiaries for my checking and savings but they had no one…read moreavailable to help me do a simple 5-10 service. Asked a lady that was sitting at her desk if she can help and she said latest is next week. I told her it's fine i'll just go to another branch and she gave me a weird response of "OhhhHhhhhh Kayyyyyyy." I don't recommend this branch. These new younger people working in here need more professional customer services like Diana that has been working at this brach for years is very professional. Maybe they can learn from her.

Excellent customer service from Hazel. Very sweet and efficient which is rare these daysread more

Sesloc is incredible!! Been banking with them for almost 20 years. Today Sandra my branch manager…read morehelped me out of a sticky situation and was so amazing!!! She was friendly, inviting, funny and definitely knew her stuff! She fixed everything for us and we came out with a golden nugget. Thank you Sandra, your the BEST!!!!

Well.. This is not a great idea if you use direct express.. Now they've started charging 3.50 to…read moreremove my own money.. I'm on SSI.. I have two separate cards, so 7.00. Can anyone please tell me how I'm supposed to pay rent without being charged for it.. This is ridiculous.. If you know a bank that doesn't charge for direct express, please let me know

Everybody is great. Cheryl M & Christie in Drive-Thru give…read moreTop Notch service. Anytime I have a question or concern they are always so helpful and patient. Christie knows all of her customers, and is just so sweet every time. I have been a customer here for many, many decades & bank name changes. These two give the best customer service, I appreciate them so much. Thank You

With fewer banks open and occupied with real people, today was a refreshing experience. Jaime was…read moresuper nice and helpful with our banking needs. We were so grateful to have actual people and not an atm or ai phone gauntlet to traverse today. More of this in life would be awesome! Thanks Jaime.

April 23, 2025. This branch and the SLO one will not ever answer the phone…read more I shouldn't have to drive downtown for one question to clarify car loan payoff details. Horrible service. I do not recommend anyone use B of A.

Golden 1's loan portal feels like a museum exhibit. To set up autopay, they mailed me a paper form…read morethat had to be faxed back. Yes, faxed. Apparently we're time traveling now. My loan's paid off, yet the emails keep coming, and somehow there's no unsubscribe button or even a simple link to stop them. It's like the internet evolved and Golden 1 politely declined to come along. If you've been missing the online experience of the late 90s, they've got you covered. Dial up modem not included.

I had a very disappointing experience with customer service. I was speaking with a representative…read moreand asked why my cousin was unable to log in to their account. Before I could fully explain the situation, I was told that I should not be asking because I am not the account holder or guardian. The representative did not allow me to clarify my question and ended the call abruptly. I understand the need to protect members' privacy, but I expected a more respectful and professional interaction. I had hoped for friendlier customer service, and this experience has made me consider moving my account elsewhere. I would appreciate it if this feedback could be reviewed so future members are treated with more patience and courtesy.

I can't access my account online or by phone and this happens repeatedly. it takes forever to get…read morehelp on the phone. I spent an hour and a half trying to get the phone access to work and to no avail. They keep locking me out of my online checking.

Mechanics Bank has no idea what good or even adequate customer service is. I had a charter account…read morewith Mid State Bank since the 1970's and that neither RaboBank nor Mechanics Bank did anything positive to retain me as a customer. I closed me accounts there years ago but still maintained a Safe Deposit Box. I just received a billing for next years box rental and I am told that a late fee has been added plus they will now charge an additional $35.00 fee for my not having a checking account there. There was no attempt by the teller nor the operations manager to offer me any other other services such as opening a CD there or anything else that would allow me to keep my safe deposit box there and earn back my business. Basically, it was so sorry so sad, just go somewhere else. Which I definitely will.

U.S Bank inside Lucky is OK. I am aware that there could be a long line but understand that a bank…read moreinside a grocery store can be hectic. If you expect to get a better service it is best to go to a US Bank that isn't inside a grocery store. I have an account with this bank and the tellers are nice. I been getting great service from this location. What bank will call you to remind you that your CD is maturing? Wells Fargo and Chase has never called me up about my CD maturing. Funny how U.S Bank use to be closer to where deli is at when they first open. Relocating the bank toward the other side of the grocery store seems better.

Easy location Good Service Really enjoy having this bank…read morein My location Employees know their customers

Its not a bad branch, I don't know what all the low reviews are about. Staff is always nice and…read moreI've been banking with Bank of Sierra and going to this branch in Paso Robles for 5 years and have a couple accounts with them. They also helped me with a cashiers check for a down payment on a house a few years ago and everything was done correctly and customer service was good. The main Bank of Sierra phone number customer support is not quite as good, but I would still give the the main customer support 4 out of 5 stars.

Unbelievable!!! I have my auto deposits go to my savings for greater security. But today, Saturday…read moremorning on a holiday weekend, the online transfer feature is not working. I called customer service and they were quite condescending, telling me they were doing end of the year upgrades and the access would be intermittent until TUESDAY!!!!! It is 10;30 am and I have been trying "intermittently" for TWO HOURS!!! Am I supposed to sit at my computer all day to try to snag an opening????? Most banks do this stuff at night! NO HELP AT ALL from customer service. Obviously, this small, local bank does not give a rats patootie about actually helping their customers! I will be looking for a new bank. This is getting ridiculous!

I highly recommend Sunset Honda for Honda owners. I recently had a great experience with their…read morecustomer service team. Thank you to Will Anderson for his help with my smog check issue. He was polite, thorough, and took the time to explain exactly what needed to be done to pass. Thank you to Fred, the mechanic, for diagnosing the problem and completing the repairs needed to pass my smog check. His expertise resolved an issue that had been a real headache. I've been bringing my car to Sunset Honda for many years. Any issue I've had has always been resolved, and I've never left as an unhappy customer. The manager is also very courteous and professional. I'm grateful to have Sunset Honda in our community.

Sales Are Sales, But One Service Guy Stands Out…read more.... Sales: - Aside from "Financing": 4 - "Financing": 2 Service: - Advisor: 5 - Scheduling: 4 - Kept Up-To-Date: 5 - Prologue Software (it's a combined effort with GM): 3 - Waiting Area: 3 (almost always crowded) - Shuttle to Nearby Areas: 4 - Location of the Dealership: 5 This review actually covers 2 parts of the business: Sales and Service My wife and I owned several Hondas over the years and, since I wanted to get an EV in June 2024, I bought a Prologue Touring model. The salesman, who I believe is no longer at the dealership, was reasonable. In fact, all the people I met seemed "reasonable". Of course, maybe that's just the nature of most employees in sales. One incident still sticks in my craw. Right before I finalized the paperwork, my sales guy said he just heard from the "top brass" that in order to immediately claim my tax credit of $7,500...I needed to finance "part of the purchase price". Otherwise, I'd get that $7,500 when I filed taxes in 2025. I was ready, willing and able to simply write a check for the full price, but they said "you'll need to finance around $20,000 of the $62,000 total. Just pay it off after the 1st month. The cost to you will be about $80". It was and I did.....although that seemed like a smarmy way to make extra money from people who fail to pay it off. Now for the better news. My Prologue ran well, didn't have any problems and was a really great experience to drive from June 2024 until October 2025. At that time, parts of the large dashboard started to go blank and error messages began to pop up. The car still rode well, but I wanted to know "what's up". On November 4th, the Service Department said I needed software updates and tried every way possible to get that done, but nothing worked. They determined - together with Honda USA Headquarters in LA - that new "communication hardware" had to be installed. Unfortunately, that wouldn't arrive until December 23rd. Sunset Honda offered a free rental from Hertz, but indicated I'd need to leave my Prologue on their lot for 6 weeks until the part arrived. I declined and kept the car so it could be parked in my garage each night. The hardware did arrive on December 23rd, but since installation could be a multi day process, I scheduled it for December 30th with a pickup on January 6th (I live 35 minutes away). They gave me a loaner from their lot for that week. Everything has been fine since then. I got a recall notice in mid March 2026 to install 11 software updates, but when I brought my Prologue in they discovered it only 1 because of previous work on the car. Through it all - everything - I've had a really great Service Advisor.....Matt Simpson. Matt understood. Back on November 4th 2025, you could almost see the pain on his face when he had to break the news news that each attempt to download new software failed. He seemed to do everything within his control to cushion the blow with each visit in November, December and January 2026. The other Service Advisors at Sunset Honda might be great, but I'd ask for Matt Simpson.