Was in town and front my debit card and only had my ID . Went inside the bank to grab cash . The…read moreteller was nice and friendly. They now send a code to your phone on the file to ensure it's you. I love that. An older Wells so a bit dated but nice. Staff was super welcoming . Said hi when we walked in and wished us a good day when we left. We were in and out pretty fast .

Just went in and opened 2 accounts. Couldn't have gone any smoother. Right when I walked in, was…read moregreeted and showed to Juan. Juan helped me and delivered first class service. Got me up and running, with confidence! Thanks Juan and Wells Fargo. *The service was improved*

If you bank with this institution, I recommend avoiding this location. The staff here were…read moreunhelpful and came across as quite rude. I've had a much better experience at the Atascadero branch--friendly, efficient, and far more willing to assist. Definitely worth the extra drive!

Went in to try and change my beneficiaries for my checking and savings but they had no one…read moreavailable to help me do a simple 5-10 service. Asked a lady that was sitting at her desk if she can help and she said latest is next week. I told her it's fine i'll just go to another branch and she gave me a weird response of "OhhhHhhhhh Kayyyyyyy." I don't recommend this branch. These new younger people working in here need more professional customer services like Diana that has been working at this brach for years is very professional. Maybe they can learn from her.

Sandra is always extra accommodating and ensures I have everything in place before I leave the…read morebranch. I use SESLOC for all of my personal and business account needs. I highly recommend the Paso office! Thank you, Sandra!

Great place. Alwaysfriendly tellers and Manager staff. ATM is so available I don't go in often but…read morewhen I do the people are very helpful.

Well.. This is not a great idea if you use direct express.. Now they've started charging 3.50 to…read moreremove my own money.. I'm on SSI.. I have two separate cards, so 7.00. Can anyone please tell me how I'm supposed to pay rent without being charged for it.. This is ridiculous.. If you know a bank that doesn't charge for direct express, please let me know

Everybody is great. Cheryl M & Christie in Drive-Thru give…read moreTop Notch service. Anytime I have a question or concern they are always so helpful and patient. Christie knows all of her customers, and is just so sweet every time. I have been a customer here for many, many decades & bank name changes. These two give the best customer service, I appreciate them so much. Thank You

With fewer banks open and occupied with real people, today was a refreshing experience. Jaime was…read moresuper nice and helpful with our banking needs. We were so grateful to have actual people and not an atm or ai phone gauntlet to traverse today. More of this in life would be awesome! Thanks Jaime.

April 23, 2025. This branch and the SLO one will not ever answer the phone…read more I shouldn't have to drive downtown for one question to clarify car loan payoff details. Horrible service. I do not recommend anyone use B of A.

Golden 1's loan portal feels like a museum exhibit. To set up autopay, they mailed me a paper form…read morethat had to be faxed back. Yes, faxed. Apparently we're time traveling now. My loan's paid off, yet the emails keep coming, and somehow there's no unsubscribe button or even a simple link to stop them. It's like the internet evolved and Golden 1 politely declined to come along. If you've been missing the online experience of the late 90s, they've got you covered. Dial up modem not included.

This bank will take your fund r8ght out of your acct. I am on social security and they took my…read morefunds. Get out while you can.

I am reviewing the bank on Spring Street. I go in occasionally for transactions that I can't do via…read morethe ATM. I usually arrive around 10:00 or 11:00 a.m. There is always a long line and only two tellers working the counter inside. I have accounts at Wells Fargo and Pacific Premier, but I never have to wait as long as I do at Mechanics Bank. They need to get some more tellers in there. I am disappointed with the wait. I may have to move my money to another bank.

I can't access my account online or by phone and this happens repeatedly. it takes forever to get…read morehelp on the phone. I spent an hour and a half trying to get the phone access to work and to no avail. They keep locking me out of my online checking.

U.S Bank inside Lucky is OK. I am aware that there could be a long line but understand that a bank…read moreinside a grocery store can be hectic. If you expect to get a better service it is best to go to a US Bank that isn't inside a grocery store. I have an account with this bank and the tellers are nice. I been getting great service from this location. What bank will call you to remind you that your CD is maturing? Wells Fargo and Chase has never called me up about my CD maturing. Funny how U.S Bank use to be closer to where deli is at when they first open. Relocating the bank toward the other side of the grocery store seems better.

Easy location Good Service Really enjoy having this bank…read morein My location Employees know their customers

Its not a bad branch, I don't know what all the low reviews are about. Staff is always nice and…read moreI've been banking with Bank of Sierra and going to this branch in Paso Robles for 5 years and have a couple accounts with them. They also helped me with a cashiers check for a down payment on a house a few years ago and everything was done correctly and customer service was good. The main Bank of Sierra phone number customer support is not quite as good, but I would still give the the main customer support 4 out of 5 stars.

I deposited a check in my Bank of America account 8 days ago & bank of the sierra still has not…read morecleared the check as of this morning. Its not that difficult guys, come on.

Sales Are Sales, But One Service Guy Stands Out…read more.... Sales: - Aside from "Financing": 4 - "Financing": 2 Service: - Advisor: 5 - Scheduling: 4 - Kept Up-To-Date: 5 - Prologue Software (it's a combined effort with GM): 3 - Waiting Area: 3 (almost always crowded) - Shuttle to Nearby Areas: 4 - Location of the Dealership: 5 This review actually covers 2 parts of the business: Sales and Service My wife and I owned several Hondas over the years and, since I wanted to get an EV in June 2024, I bought a Prologue Touring model. The salesman, who I believe is no longer at the dealership, was reasonable. In fact, all the people I met seemed "reasonable". Of course, maybe that's just the nature of most employees in sales. One incident still sticks in my craw. Right before I finalized the paperwork, my sales guy said he just heard from the "top brass" that in order to immediately claim my tax credit of $7,500...I needed to finance "part of the purchase price". Otherwise, I'd get that $7,500 when I filed taxes in 2025. I was ready, willing and able to simply write a check for the full price, but they said "you'll need to finance around $20,000 of the $62,000 total. Just pay it off after the 1st month. The cost to you will be about $80". It was and I did.....although that seemed like a smarmy way to make extra money from people who fail to pay it off. Now for the better news. My Prologue ran well, didn't have any problems and was a really great experience to drive from June 2024 until October 2025. At that time, parts of the large dashboard started to go blank and error messages began to pop up. The car still rode well, but I wanted to know "what's up". On November 4th, the Service Department said I needed software updates and tried every way possible to get that done, but nothing worked. They determined - together with Honda USA Headquarters in LA - that new "communication hardware" had to be installed. Unfortunately, that wouldn't arrive until December 23rd. Sunset Honda offered a free rental from Hertz, but indicated I'd need to leave my Prologue on their lot for 6 weeks until the part arrived. I declined and kept the car so it could be parked in my garage each night. The hardware did arrive on December 23rd, but since installation could be a multi day process, I scheduled it for December 30th with a pickup on January 6th (I live 35 minutes away). They gave me a loaner from their lot for that week. Everything has been fine since then. I got a recall notice in mid March 2026 to install 11 software updates, but when I brought my Prologue in they discovered it only 1 because of previous work on the car. Through it all - everything - I've had a really great Service Advisor.....Matt Simpson. Matt understood. Back on November 4th 2025, you could almost see the pain on his face when he had to break the news news that each attempt to download new software failed. He seemed to do everything within his control to cushion the blow with each visit in November, December and January 2026. The other Service Advisors at Sunset Honda might be great, but I'd ask for Matt Simpson.

William Anderson was polite. And improved my experience. But I reached out to multiple managers and…read morenever got called so ill be leaving my 1 star right here. *update : currently here waiting for my service that began at 1130 for a " oil change ". Honda said it would be ready by 1230. Its now well after 1 pm. Also, NEW CAR OWNERS ** They decline service on your car unless your car tells YOU its at 15% ... TODAY i was told they noo longer " require " this cap or limitation they simply " loosened the reigns " ..and now they want to " make it right ". Should have been right from the moment I bought the car. What a SLOPPY BUSINESS.. RUN..DONT COME HERE EVER. GO BUY TOYOTA. UNHAPPY ***** with everything sunset honda since purchasing my 2024 Honda Civic Sport with my husband. Its been absolute chaos with the service dept since we started our journey, in our new car. I hope they change my mind after a 3rd attempt at getting EVERY SINGLE THING CHECKED ON MY BRAND NEW CAR THIS WEEKEND... I CANNOT COMPREHEND THE AMOUNT OF CALLS AND CONFUSION AND LACK OF COMMUNICATION THAT HAS OCCURED WITH MY BRAND NEW VEHICLE.....figure it out please your customers are suffering. Customers suffering *********