Received some very efficient knowledgeable help. It was too…read morebad the tile would take so long to get in and the prices were SO high when compared to similar-looking products made of the same material at Home Depot or Lowes so I just went that route instead.

Even though we were only looking for borders, the sales person spent a great deal of time pulling…read moresamples for us. She was helpful and pleasant.

A $13,000.00 mistake... Nice people, but they sell bottom…read moreof the line product. The floors were junk from the start with the thinnest veneer layer and the thinnest wear layer on the market. They came out to replace several boards that were cracked, but the poor quality has gaps larger than any other flooring I have seen and the edges are bright as the veneer is so thin it doesn't color the beveled edges. The installers were nice, but were working with junk, and the company is only as good as the product. After they left one foot of the dishwasher on the sub floor and the other on the wood I had them come back out to fix it as they were also fixing other boards and trying to color in the flaws and damage to the floor with a black stain marker. I removed the dishwasher and they added more floor to level it out but unfortunately the old valve leaked and despite drying up the water the larger gaps in this flooring allowed it to spread and it in very little time ruined over 80 square feet of flooring. so never let an ice cube melt or it will cost you dearly. Best option might be to find a company that is more concerned with quality and can better guide the customer. The only reason they get two stars is the fact they are nice and were willing to try but in the end we are left holding the bag... the empty bag of money and now have to turn our lives upside down again to move furniture, remove floors, replace the upstairs sub floor, and put in a quality product. I have asked for the owners to contact me so I can cancel the carpets in the rest of the house that we have already paid for but not yet scheduled. I am sick to my stomach over wasting $13,000.00 and a lot of time. Bottom line, buyer beware and find a company that offers better quality. I only posted a few pics.

I had used this company for a whole house remodel : floors, painting, electrical etc over $20,000…read moreworth. So naturally I used them again when I purchased a condo in Mt Pleasant. Very nice initial estimate. Paid the required one half. Was quoted install in one day?! I was surprised and said sure. It took 3 days which I didn't mind. Ran into an issue that they needed extra to float bathroom floors . No problem paid on the spot. Finished the 2 days after the expected finish time. Came home installer was rushing and it showed. Poor corner cuts on existing door jams. They left me with no extra flooring to cover the bare spots! Quarter round at the end during the installers race for the finish looked horrible. Had a planned visit to FL for 4 days came home and really inspected the work. Both toilets in both bathrooms were a wobbly mess! Mind you I paid the extra to float the floors!! Called and left 2 messages with the project manager... he never called me back. Called my plumber and he removed and inspected both toilets and they would never sit flush because flanges were 2 inches above said floated floor!! It was going to cost to have floors re floated and flanges cut down. Called the project manager again 2 times.. no response! Finally had to just call the office and someone finally called me back!! The guy said he doesn't get paid to come out on a Saturday and had his installer come too. Guess what You are correct! We need to have someone come out to fix this! My problem being the installer knew and left me like that!! Someone else might be ok with rocking toilets etc that eventually would cause water leaks and need to replace whole floor.. beware! Unless you call diligently you will not get a solution! Oh and by the way I had to pay extra to have the problem fixed!! When it should have NEVER been left like that to begin with!! Do your homework! Would not recommend!!

The grout repair in the shower made it like new. Workman was on-time, thorough and cleaned up…read morenicely. A good value.

Good- the service itself was great, the shower looks amazing…read more Bad- customer support after the service. I lost the invoice they left so I will own that. However, I asked 3 times via phone call, text, and email asking for a mailing address to send the check and never got a response. Had to pay via credit card which means an added 3% on the total cost. Also, took them almost 2 months to get me the bottle of cleaner that I paid for.

Abraham and his crew did a beautiful job renovating an enclosed sunroom to a beautiful new room for…read moreus. He was very responsive and wanted us to be happy with his work! The room had a mini split put in as well as all new drywall/woodwork and even a brick floor. The exterior of the house had to have new siding put on since we had two windows and a door removed. It looks seamless! They also put wood ship lap on the ceiling in the family room and primary bedroom! We love it! We highly recommend Cruz Remodeling and Repair. You won't be disappointed!

We recently had our patio enclosed, and I couldn't be happier with the results. The team did an…read moreoutstanding job from start to finish -- extremely professional, detail-oriented, and a pleasure to work with. The craftsmanship and quality are top-notch, and they took great care to make sure everything was done right. They kept the workspace clean, stayed on schedule, and communicated clearly throughout the project. The finished space looks amazing and blends perfectly with the rest of our home. I've included a few photos to show their excellent work -- highly recommend this team for anyone looking for quality and reliability!

We had a fantastic experience working with Kitchens, Baths & Beyond. After considering selling, we…read moredecided to stay put and turn our home into our "forever home". This is was a big project to remove a wall to open up our downstairs, completely renovate the kitchen, pull up and install new floors, and paint the entire house. The project finished exactly on time. The price was reasonable. This was a once in a lifetime reno, and we could not be more happy with the quality of the work, the end result, and the overall experience. We use our kitchen every single day (all day!), and it is functional and beautiful. There is nothing I would change about it. All parties involved should be recognized, from design services to project management and to each of the contractors: Cabinet guys, countertop guys, floor installers, painting team. All did really quality work. I haven't hung up pictures yet because it's so nice having beautifully painted walls!! It's worth pointing out that we could not afford to vacate our home while this was going on, so we (my husband, me, our 5 year old son, and 12 year old dog!) lived in the house for 5 weeks without a kitchen, floors, etc. I know our living there and needing some place to sleep, etc. had to be factored in to the overall organization and scheduling, and I'm sure it made the project more complicated. This didn't seem to faze anyone! This is also why we appreciate that the project finished exactly on schedule. Thank you Jack, Jackie, Gina and the entire team!!

we used KBB previously to renovate two full baths and a half. we were so pleased with the work…read morethat we recently contracted to have the third bath renovated and some kitchen tile work done. as before, they were very helpful in finalizing the design and helping us choose materials ( a big plus for us). very pleased with the finished work. definitely recommend KBB

I am so pleased with their customer service and installation! Very courteous and prompt!…read more And...the job was actually less expensive than the "big box" had quoted us!

Caution!! this store does not care one bit about customer satisfaction. Ordered carpet and binding…read morefrom saleswoman in store. Reuben installed the carpet stair runner without us approving it first. The wrong product was installed and he immediately called the store to let them know. there was no apology, no offer of options to correct the mistake. manager argumentative and blamed my husband and I and basically called us liars. Very disappointing.

These guys are nice no pressure and the selection is great for a intimate showroom. But their…read moreknowledge and patience make it well worth it. See the other reviews that are hidden for other 5 star reviews. Highly recommend.

We we're searching for a simple modern looking carpet for our master bedroom, they had a nice…read moreselection overall but it was hard to find the right style and color (not only here, but several places we looked.) Now, several months down the road, I feel that they could have done a much better job directing me, and it is clear that the carpet we bought is simply crappy carpet. It has not held up as well (we were warned about a low pile berber carpet, but that doesn't make up for the carpet just being unfit - it should have been marked for only certain areas of the house, or not sold at all.) The installation was subpar as well, all of the edges are loosening and unraveling along the door frames and some areas around the baseboards. All in all not happy with our experience. If you want higher end carpet or flooring, they do have a nice selection, just go into it not leaning too much on their guidance.

We purchased our Charleston home in July of 2021. Before doing so, I asked Salt Marsh Contracting…read moreto look the property over and give me a rough estimate of what it would cost to complete the scope of renovations I had in mind. I also asked if they could get me into the house by the beginning of February 2022 (it was a significant renovation project - completely new kitchen from the studs out, 4 new bathrooms (including relocating 1 of the baths), new flooring, new electrical, new plumbing etc.). After purchasing the house, Salt Marsh prepared a detailed project budget that was remarkably near the amount that they provided as a rough estimate. Work began in early September. We moved in during the first week of February with a minimal punch list of items to be completed (mostly caused by supply chain issues). Most importantly, they have been diligent in working to clear the list. Working with our team from Salt Marsh could not have gone better. They are good at what they do, professional and well managed! This is our fourth major project (others were in New England) and I can honestly say that I have never enjoyed working with a contracting team as much as I have Salt Marsh Contracting. The process was as smooth and professional as you can ask for. It came in on budget (actually slightly under) and most importantly we couldn't be happier with the results! I am very confident that you will experience the same if you hire them to do your project. Paul Chapdelaine Charleston SC

We loved working with Salt Marsh Renovations. They are experts in their fields, professional, nice…read moreand completed all work on time. We hired them when we purchased our house this August and learned that we needed a lot of structural work, help with wood rot, electrical and a bunch of other things both inside & outside of the house. Its not easy working with a 100 + year old house but they were so knowledgeable I knew we were in good hands. They took time to sit down with us to review the scope of the work and give us an honest picture of the price and timeline we were looking at. They helped us figure out what projects were urgent and what could wait. I never felt that they were trying to take advantage of us but rather that they were great partners who truly had our best interest in mind. They are also very well respected in the community and I can tell their employees enjoy working for them. Their work was great and I would 100% call them for any future project.

The installation crew was superb. They arrived on time, answered my questions, adjusted the plan of…read morework to accommodate my needs (working from home), and cleaned up thoroughly.

I went there thinking it was McGrew's carpet cleaning. While they took my rug and I paid for the…read moreservice, this is not the good old McGrews cleaning. They sold the flooring business, which now uses the name. The carpet I turned over to them was very expensive and had dog vomit. They did not spot treat it, but cleaned the whole thing in a way that faded the colors and only set in the pet vomit. Gave it back to me without showing me results. I got it home and saw the spots, called them immediately. I left a message on their voice mail (4pm) about the issue. It has been two days and no return call. I did find the people at the real McGrews carpet cleaning, who are in my house right now working to remove the stain. Yes - they came to our house. If you need your carpet cleaned, find the family that ran McGrew's carpet cleaning. Do not use this company which is trying to borrow off the McGrew name.

Found some hard to find bathroom tiles (black soap dish, tooth brush and cup holder) at a…read morereasonable price.

Karri at Melcer helped me get amazing tile on a tight timeline and saved my reno project. Highly…read morerecommend. They also make sure you have tile all from the same lot so you don't have issues when installing. Thanks so much Melcer!