I had an appointment today at the Eastern Radiologists Breast Imaging Center and I was greeted at…read morethe front desk by Teresa. She was very polite, patient, courteous and consistently helpful. I have come for treatment here numerous times and she is always pleasant. Then for my x-ray, Madison was very patient and put me at ease. She was very efficient and friendly and my x-ray went smoothly. Thank you Teresa and Madison!!!!!

This review shows up as my residence in Florida Where I live part of the year but I live mostly in…read moreEastern NC. I have been coming here for my mammogram for 20 plus yrs. And have always thought the service and expertise were outstanding until my recent mammogram last week. The women doing the mammogram were all new. And very inexperienced. it was a nightmare getting it done. It had to be repeated and my breast felt like they had been in a torture chamber. I was scared. It was so painful at one point I gasped. My technician even told me she was new to this and had to have her worked rechecked. It took well over an hour. The front desk people were new also. What gives? I don't understand how things have changed since i was there last year. It seemed totally different. And not friendly.

My CT scan was read wrong by the radiologist during a NOVANT Bolivia ER visit. The radiologist…read morereported healthy organs in his report which I have had surgically removed and he further reported other normal anatomy that is not physically possible. The ER was aware of my surgical and anatomical history and my medical records are indicative of my anatomy. This cost me thousands of dollars btw. The radiologist report was confusing, upsetting, concerning and stressful and forced me to see a specialist and further imaging to be done. Unaware to me, the subsequent imaging was read by another Delaney radiologist and required over $500 to be paid upfront. In hindsight I'm assuming because I disputed the 1st radiologist's charges. The second Delaney radiologist reading confirmed the misdiagnosis of the first radiologist. However, I was forced to pay both Delaney radiologists and facility charges. The tech who did the 2nd imaging had the nerve to ask me what my point was seeking further imaging. Bizarre question to ask a patient who's just been informed their anatomy isn't as it should be and is experiencing chronic pain. Mind your business. After significant additional monies were paid to Delaney it was confirmed the initial ER radiologist report was an obvious misdiagnosis/reading that caused unnecessary stress, anxiety, and financial loss. I am experiencing delayed care as a result. Delaney administration and billing was inattentive to my communication and complaint and billed me twice for blatant incompetence and caused additional charges with a specialist as well. It was left to me to force an addendum to my medical record and initiate contact with their office. Billing was relentless and I felt forced to pay the Delaney bills while I take additional complaint steps. I care about my credit so I paid but on principle I want my money back. Sadly there is no way to avoid Delaney in the NOVANT system as they have monopolized radiology. I feel dismissed, disregarded, and cheated out of monies. Delaney does not care about people, they care about profit. When a company makes an erroneous error they should make it right.....not Delaney, good luck speaking to a human.

Top notch facilities and professional caring technicians. Never a problem getting an appointment…read more From CAT scans, mammograms, bone density to MRIs they cover it all.

I have called this office on multiple occasions and no one is there to answer the phone and there…read moreis no answering machine to leave a message. How does anyone get an appointment at this place?

I am sad that Dr Howard has retired per my Primary Dr. I have been going to him since we moved…read morehere in 1995. Now to find another Dr to do my mammograms. He was such a gentleman. Enjoy your Retirement!