Front counter workers are always nice and greet you with a smile. They get you in and out. Explain…read moreeverything as they go. Would highly recommend Frogley's.

Dr Charles and the staff provide excellent friendly, professional care. Highly recommend…read more Do bring a sweater as the office is normally chilly, at least it is for me.

Take your chances and go to CCHC Urgent Care in New Bern. I was misdiagnosed at Nova in Grantsboro…read moreand the so called "doctor" said "she had never seen this before", if you ever hear that RUN ‍ . When I got to CCHC urgent care in New Bern the nurse practitioner diagnosed me immediately. It was an infection around my mouth which required antibiotics and a ton of Aquaphor . The N O in Nova tells you everything. The so called doctor wasn't sure what to do or what to prescribe she even suggested Tequila . Also, she wanted me to use something for athletes feet on my face, because she wasn't sure if it was a fungus. DON'T GO!!!! DO WHAT YOU CAN TO MAKE IT TO NEW BERN. I think they have 3 urgent cares to choose from. If you're going to serve the community then do it correctly. I'm sad for our veterans who are assigned this urgent care, they and all of us deserve better. If I could give them less than zero stars I would have.

I have been there a couple of times. The staff are very friendly. The healthcare provider that I…read moresaw both times, PA Glenn was very caring, friendly and thorough in his exam. He was also very good at explaining what he was going to do and then very clear on what I needed to do once I left the office. I would recommend going here. And I will go back again if I need to. .

I give Kindred Rehabilitation and Healthcare Center a 5 star rating. My mother was a resident of…read morethe facility and she received a high standard of care, while there. Every time that I came to see her, the nursing staff was always so nice and informative about her care. They administrative staff made the admission and discharge process simple and understandable to my mother and our family. The level of care was just as high as their level of consideration and compassion for the residents. I was always greeted with a smile and good conversation. They made my mother and family feel like they were part of their Kindred family and made up feel right at home. I enjoyed the experience so much that a couple of years later, Kinston Rehab was one of my 1st choices that I sought for employment, after graduation from college. I was so excited when I was offered a job at the facility that once housed my mother. They took very good of my mom, as a resident and now they are doing the same for me, as an employee. Thanks Kinston Rehabilitation and Healthcare Center

Why does a 9:40 appointment take over an hour to see the Dr? Got here at 9:34 am. Made it to the…read moreexam room at 10:03 am. Dr assistant prepped the feet and left. Finally, 10:15 am doctor shows for appointment. While the staff are very congenial, the expectations and wait was not appreciated I understand understaffing issues, so maybe fewer appointments should be scheduled. Glad we were eventually seen.

I felt discriminated against because I got to the office at 8:25 for my 8:40 appointment. A lot of…read morepeople come in after me, and are taken to the back, but I don't know which doctor they were there to see, so, I didn't say anything. At 9:03, I'm still in the waiting room and a young man walks in and apologized for being over 20 minutes late for the same doctor I was waiting to see. They immediately took him to the back. At that point, I lost it and told them to cancel my appointment. I won't be going back.

Staff and Dr's are awesome! They really listen to the patient. Very helpful getting prior Auth from…read moreinsurance (Unlike the insurance company themselves).

Update the Yelp phone number. It is no longer in service!!…read more Otherwise, I am very satisfied with the level of care at this facility. But, for new patients, add a correct contact number!

So far the care for my family member has been receiving is very good. The staff seem to be…read moreexperienced and understanding. The facility doctor was well informed when he showed up for first visit and very helpful in the conversations with us. The PT and OT team has worked wonders right out the gate giving us some hope of a possible recovery and maybe we can get rehab done and loved one back home. The building is older but the rooms are clean and comfortable with good furnishings and some new furniture. They are not over crowded and have the adequate staff on hand day and night. The office explained the system very thoroughly and had all the paperwork ready when we got there very smooth transition. The food service for our picky loved one has been good as well everyday so far there has been some option that was at last a try but if it was not eaten it was not the facilities fault they had tried their best. So far we are very pleased with the facility

I was here to get the process of having my child put on medication for her ADHD and to get a…read morereferral for OT, for her SPD. I had completed the paperwork and returned it before hand for the doctor to look over before our appointment. When we got there they handed me the same stack of questions to answer. Letting me know first hand that the doctor had not reviewed anything before our appointment. There were two, one filled out by patents and the other by her teacher. One of the first questions she asked was about us being self pay. I replied with, "Unfortunately I make too much money to be able to afford health insurance at this time". Yes I know a complete oxymoron. But when you're self-employed and your income is high, you're unable to purchase health insurance at any kind of reasonable cost. At no point did I say I don't have the money to be able to afford testing or therapy for my child, but this is how the doctor acted the whole time. My child has ADHD, OCD, anxiety which has manifested it self into a sensory processing disorder. She sat and had a conversation with my child, my daughter looked her in the eyes, held a conversation. I talked about family history, how I also have OCD anxiety and ADD. I told her how, unfortunately I was not diagnosed until adulthood, and I did not want my child to face the same struggles I did growing up in school. I wanted to stay on top of things and not have her struggle, doing day-to-day tasks that are easy for a "normal" child to do. Explained our difficulties in the morning, with My child's SPD and how it affects us every single day. I showed her the bottom of my child's feet where she picks up them from anxiety, it's also something I suffer from as well as do a lot of other Americans about 70%. But she wasn't listening, she didn't care. She said "I want to know where she is on the spectrum, and those tests are really, really expensive". I made her aware, that my mother gives these tests to children and has been doing so for over 20 years. I also explained to her that her teacher from kindergarten through second grade also gives test for IEP's to see, where children are on the spectrum. My child is not on the spectrum. I repeat my child is not on the spectrum. I said, you just had a conversation with her, she talked to every person in this office when she got here, she has no issues socially. Her sensory processing disorder, is a manifestation of her ADHD, OCD, anxiety. NOT every child who has a sensory processing disorder is on the spectrum. Why do I know this, and she not know? She wanted me to have my child tested through the school system. It is a long process and it will label my child with an IEP that will follow her into adult hood. That is not what I was there looking for. I was there to get her started on medication for her ADHD as this is her first year in public school. I was there for her to get a referral for OT therapy to work on her SPD. As a sensory processing disorder is not something she's going to grow out of but, something she needs to learn how to cope with. The doctor then said to me "well obviously keep doing what you're doing because it's working!" Why on earth would I be there talking to her if what I was doing at home was working? I'd just told her every day was a struggle to find a pair shoes that may have been OK the day before, but now my child thinks her feet are being set on fire by them, or a pair of pants that may feel soft to me but to my child it they feel like 20 million ants are biting her legs. This doctor did not give two cents about what me as a parent was telling her about my child. She not once looked over the paperwork that I had filled out with my husband and that her teacher had filled out. She said "hopefully we can find something that's affordable for for your child". When she saw the look on my face she quickly changed it to "Oh, oh..I mean a therapy that will work for your daughter". Why was my appointment for my child based on what she thought I could or could not afford? This is unacceptable. It's unacceptable that she did not take my family history into consideration, refused to take anything that I said into consideration, that she took my financial status, that she has no idea about and used that to dictate our whole appointment with her. I have never been more disgusted in my life with a physician it was completely disgusting. I will go back to coastal children's clinic and see other doctors, ONLY for primary care, I will never return here for anything other than that. This woman is a disgusting human being, who is judge mental, who needs to learn what "listening ears" are, something I taught my daughter when she was two years old. What a disgrace.

This office is wonderful! Never any problems with appointments or billing. We had an 11AM check up…read moreappointment for our twins and we were pulling out of the parking lot by 11:30. The nurse even set us up with a free formula program for parents of multiples.