Staff experience: (five stars) As I walked in, an employee assisted an older woman from her…read morewheelchair into a car. Later the same employee, Ms. Annette, guided me back for my scan. I told her I overheard her encouraging the other patient and how wonderful she was. She went above and beyond; I can feel her genuine care and compassion. The front test staff is also polite and helpful. I have had numerous conversations with Ms. Tammy due to my primary care provider not submitting information for insurance approval, and Ms. Tammy has always been kind and considerate in notifying me and apologetic, although it wasn't her fault. Company: (three stars): The sad part is the cost. I paid my co-pay and then received a bill for $540. I was supposed to have another follow-up in six months, but with insurance coverage, that will not happen.

Just wanted to thank the staff here for working with me and my family. They were always pleasant on…read morethe phone and were able to help me out promptly.

HIPPA violations in the multitudes. From the receptionist filling out your health information in…read moreear shot of the waiting room. To not providing a visually impaired person with a disc of the study. They are unable and their internet company wants you to post your DL on the internet to access your own information. Stay away, goat rope, inept office people,and techs!

I have only had great service and help from this center. Yes these ladies talk to each other but…read morethey have s great symbiotic relationship and take care of things as a team. The techs are awesome as well. Sorry if you had lest than best service but I have not.

The front office ladies are very sweet and great at what they do. The techs are very knowledgeable…read moreand try to make it a relaxing experience ( as much as can be).

I had to come in for a check up and I will say that my experience with them was amazing from start…read moreto finish. They are very responsive in picking up the phone and answering questions. They are also thankfully easy to find. Parking was decent and I never really had issues finding a parking spot. I was greeted right away and handled paperwork fairly quickly. The waiting area is comfortable and pretty spacious. I will admit that, like many clinic type areas, it does get a bit chilly, but they do offer you a blanket when you're waiting in the back. Everyone here takes the time to explain what's going on and what will be needed of you. They are also very patient and very welcoming. They made what can be an uncomfortable check up, into something manageable. Thank you all so much!

First and FOREMOST: QTC needs to get it together. We were rescheduled 2 different times. When we…read moreshowed up the second time we were rescheduled AGAIN. Finally for the 3rd visit they sent us to a different QTC clinic which was a terrible experience; The entire encounter was ridiculous. When you call and make these appointments they specifically state bring your spouse. J took time off work (hours that I had to make up) to come to my husbands appointment. I'm Active-Duty as well and it's very difficult to leave for hours to attend someone else's appointment. I had to go straight from work to his appointment during my lunch. They told me I could go back with him and they would "come get me". That didn't happen. They ignored me and then wasted 20 minutes of my time by having me sit there while he "just got vitals". Finally after 25 minutes of waiting I asked when I could go back. The clerk went ahead and got the medical assistant (I'm assuming) who spoke to me like an absolute child, slowly and loudly stated: "Well he's 20 minutes into the exam and we normally don't bring spouses back unless there's a mobility issue, but he'll call you if he needs you okay?" -Completely unprofessional and a complete waste of time. They need better customer service. -All the clerks are loud and obnoxious and speak to advice duty/veterans like they're children. Don't go here.

Allison works records at QTC. She saw a reading by a radiologist that said scarring in my shoulders…read morewas "post surgical". She noted that I had not ever had shoulder surgery, confirmed that with me via phone, and sent it back to the MD to do a better job. Her attention to detail has the potential to significantly impact the outcome of my VA claim as well as future dealings with bureaucracy. I much appreciate her efforts.

I love the new PA Sydney She listens and has the answers I…read moreneed Such a pleasant demeanor Highly recommend

Dr Ros took a comprehensive look at my complicated hormone therapy and responded with logic and…read moresupport where other doctors would have been inept to handle. Great internist!

My husband and I have been seen by Dr Ros for many years. We have both received excellent care. We…read moreboth have numerous medical problems so we see him as an internal medicine doctor. His office personnel are very friendly and professional. Dr Ros and his office not only treat your disease processes but also help you to improve your overall health.

After about 20 yrs. patient care is no longer the same. Dr. Ros was what I considered one of the…read morebest internal medicine doctors in Onslow County. When my spouse retired from the United States Marine Corps, our primary care Physician on base suggested we switch to internal medicine. Being part of the medical community helped us make an excellent choice in providers. Our reasons for choosing CCIMPA were accurate at the time. Other ventures in the office in my opinion have become more of a priority than patient care, and to many mistakes in both our care over the past five months led us to seek other care, with a different provider. The mistakes held up care that I am going through now. The way the office handled the situation, was to not take responsibility for the errors, and dismiss us from the practice immediately, once we stated we would be looking for another provider. Hence I have no primary care provider at a time in my medical care and I NEED one immediately. This is NOT considered good Standards of Care for any patient.

Wonderful delightful staff. Everyone was smiling and very kind to me and my husband. We both were…read morevery sick. NP Michelle was great. She asked questions and listened to us both about our concerns. We both are now feeling so much better! The clinic is bright and clean. Very clean! All around, a very good experience. The best Urgent Care we've ever been to. And since our NP moved away, we will be establishing Primary Care here, as well. My only complaint would be that they need chairs without arms in the exam rooms, for those of us who have wide hips. But still, the absolute best Urgent Care Clinic in Jville that we have visited in all our years of living here. That would be 17 years. Thank You Star Clinic Staff! P.S. the copay here was only $12! (For each of us. Normally it's at least 24!)

Getting doctors for direct care only then with assistance from PA s. My experience was terrible. I…read moreloss limbs due to their misdiagnosis. Actually my rating is zero.