I received great care here. The staff is always friendly and the doctors listen and treat patients…read morewith respect. I was back on my feet and hiking in no time.

Absolutely wonderful. Everyone is so friendly and helpful if I could give them a start I would but…read moreit will only let me give 5 stars . Thank you so much

They sell generic foot pads for $60! Put them on for just a bit and feet were in pain all night…read more Asked for a refund and was refused citing small print on the (BACK) of the form you fill in letting them know when you've arrived for your appointment. Surely when they don't work out for patients, they could be returned to the manufacturer. Patients shouldn't be stuck with $60 of something that leaves them in pain if they use it.

Do yourself a favor and don't waste you hard earned insurance benefits on Mr. Thomas Hagen (MD?)…read more I witnessed the most arrogant and pampas behavior from him toward a woman and her children in his office. This woman had come to his office for his help. Instead Mr. Hagen, insulted her about her kids and told her, "It's people like you that are over populating the planet". He then refused to see her after she had been waiting for over an hour in the lobby (She told me how long she'd been there while we were speaking). The poor woman left but it was obvious that he had cut her to the core with his words. I left w/o keeping my appointment. I refuse to do business w/people like this. Mr. Hagen-mark these words...KIAB. Please folks, don't even take your dog to see these guys. PS: I gave 'em 1 star because they didn't have a place for a NEGATIVE 5 stars.

Foot problem, care was excellent, and office experience the same. Not the first DR my wife went to…read morebut the one we will be keeping. Answered all my questions without seeming bored with me or hurrying us out without answering all concerns. It was a good experiance.

Excellent empathetic care with quick response to injuries. Office is very helpful and communicative.read more

Great Dr Pitzer is an awesome doctor with a bedside manner. Everyone in the office where very nice…read moreand helpful

The most amazing Doctor ever. If you want the most caring,kind and just personable person to take…read morecare of you. She is the one. Thank you Dr Pitzer for taking such great care of me.

They simply don't answer the phone. It will tell you what number you are in line. When you reach 3,…read moreit goes back to 19. and repeat forever. needed another appointment, but am giving up and trying a different dr.

Absolute criminals. Asked for full payment prior to procedure. Trigger finger $487 in advance…read more Several months later they billed for additional $900 + called . They said my insurance changed and they were allowed to charge more!!! Are you F'n kidding me? So I made monthly payments, now they sent it to collections for $70. These place sucks the worst kind!

Me and my mother just love Ainsley. She is a good listener, she is very understanding and she cares…read morea lot about her patients. Ainsley reminds me so much of her father who also was a caring, understanding and a good listener. The staff there is also loving and caring and they are understanding. I love Bonnie, Samantha and Yvette.

Doc is wonderful, someone you can talk to and listens. A rare attribute. Plus, I like the artwork…read morein her waiting room.

these are the best people to have the dr and his staff are awsome they treat you like family the…read morevery frist time meeting them they treat like they already know you i have fell in love with them they let you tell them what you think so thank you dr respess and your staff are awsome

I really have had great results at Foot and Ankle East, the staff and Dr. Respass are very…read moreprofessional but also compassionate.

In 2017 my wife was in a car accident, she was hit in the back by a vehicle traveling over 50 MPH…read morewhile she was stopped during road construction. Due to this accident she had a lot of hip pain and was therefore referred to DR. Kirby. I don't remember wether he took X-rays, but eventually he decided that she had a problem with her SI Joint, gave her injections and ordered physical therapy. My wife did the physical therapy but she kept having flare ups that made it difficult to walk due to the pain and his fix for this was injections and more physical therapy. This went on for three years and during a visit in 2020, I insisted that he ordered an MRI of her SI Joint and instead he ordered an MRI of her lower back. When we came in on a follow up appointment, he looked at us with a smirk on his face and asked my wife "Did you enjoy your MRI" and then with no explanation or any indication that he ever looked at the MRI he told us that he couldn't help us anymore and sent us unceremoniously out the door and out of his practice. A few months later, my wife saw another doctor due to the fact that the pain has gotten so bad the she could barely walk and had to use a cane. Her other doctor decided to pull up the MRI that DR Kirby clearly did not look at and was shocked at what he saw, he emediately ordered another MRI just to confirm what he was seeing. It turns out that my wife had a fracture between L4 and L5 that was so obvious that even I could easily see it on top of that she had several herniated disks. I asked DR. Kirby to do an MRI of her SI Joint but in his own arrogance he ordered an MRI of her lower back instead inadvertently ordering the correct MRI and then amusing himself at his clever bait and switch smugly sent us out the door. My final thoughts, at best he didn't bother to look at her MRI (he had the key to actually help her) and because of the injury to his inflated ego caused by my insistence for him to order the MRI, he reverted to a child in a sandbox and dropped her from his practice. At worst, he saw the MRI and due to his bruised ego he dropped her from his practice without letting her know what he saw on her MRI, no explanation given. I would hope that was not the case since that would be evil. My wife ended up having a fusion to repair the damage and remove the pressure on her nerve which was causing her difficulty walking. To DR. Kirby, if you read this, before you decide to come after me with some defamation lawsuit remember, I took the fact that you claim to be a Christian seriously which is why I never came after you with a lawsuit since the Bible that both you and I hold up as absolute truth states that Christians should not sue each other 1 Corinthians 6:1-8, but an apology would be appropriate as per Matthew 5:23-24.

Great practice!! Employees are knowledgeable, friendly and helpful. Dr Moore is Great!!read more

We are new to the area so we contacted our insurance company to find out who we get that was in…read morenetwork and my wife and I choose Eastern Carolina Foot & ankle. Well that was a mistake. I suffer with ingrown toenails. Dr. Rosenthal took care of that, but we had to make another appt to get my toenails cut. The insurance didn't pay for that, the cost was $50.00 and he did a raggedy job. Never again

Visited Eastern Carolina Foot & Ankle for persisting heel pain. It was easy to get a same week…read moreappointment which was really helpful, and with Aetna I didn't need a doctor referral. Dr. Kenneth Rosenthal was very personable and professional and was able to get me equipped with everything I needed to alleviate the pain and discomfort. I would highly recommend this practice.