I am personally a very avid rock climber and love supporting small businesses, when I can, especially when usually I resort to REI. I was super excited to see that they carry Black Diamond considering I use Black Diamond gear climbing - and wanted to rep the brand! I was perusing the store when the clerk (afternoon of 6/5/26) impolitely took the shirt out of my hands and said she would hold it up front. I continued searching and looking at hiking pants (again, avid outdoorswoman, love supporting small!), when the same clerk came up to me and commented on how "I didn't look too excited," when I said no to her showing me around the store and letting me look at my own pace. This is by far the rudest and worst experience I have had looking for gear and will not be shopping here, especially if I will be treated like a criminal when I planned on buying several (expensive) shirts.
Update: They review bombed their own Google Reviews after my single negative review. I was their second ever review, the prior being 10 months ago. Within hours there were five 5 star reviews, all from new/foreign accounts (one, for example, has only ever reviewed in the Dominican Republic, another only has one review). Extremely sketchy. read more