Ever since my go to eye doctor moved out of Pearland, I've been on a search for a new optometrist…read more My search has been going on for years. CustomEyes Pearland was highly rated so I decided to give them a try. Scheduling was pretty easy. I went online and requested an appointment and was called back in a fair amount of time to finish. Their office is located right off 288 and Broadway, easy to get to and has plenty of parking. I arrived early as requested and there was still a bit of a wait even after my appointment. We started off with all the usual tests prior to seeing the doctor. Times have changed when it comes to yearly exams. There is alot of new tests they recommend which also comes with more out of pocket expenses. I found the front desk and others to be straight business without the service with a smile. It's not a must, but it does make you feel a little more welcome. I saw Dr. May on my visit and she was a pleasure to see. Super friendly and very knowledgeable. She ordered a few trials for my contacts and sent my on my way. After that is where I felt service went downhill. I have high astigmatism and I knew there would be a wait, but it was almost 3 weeks without a call from the office. I called once and they said they would get back to me and they didn't. The next time I called about a week later, they said one of the two trials were there and waiting to be picked up. How was I supposed to know that without a call. The same thing happened with my second trial. I just found it odd that I had to reach out every time. Needless to say, though I liked the doctor I saw, the overall customer service left alot to be desired. I didn't even end up using my yearly benefits here. I'm glad many people have liked the service here, but I will keep searching.

Updating my experience. A few weeks ago, I had an appointment for an eye exam which went very well…read more The front staff took time to walk me through the entire process and helped me pick out my glasses. However, I went back a few days ago since my vision did not seem quite right with my new progressive glasses, my very first pair of glasses ever. After explaining several times that something wasn't right, I kept getting push back and was told that I simply need to get used to wearing my glasses. Finally, they told me I could take new measurements, after going back and forth. We took the new measurements and it turns out, adjustments to the measurements and the prescription needed to be made. I should not have had to press the staff like that to make sure my measurements and prescriptions were correct.

Great customer service and helpful staff! Any questions or concerns they always go beyond to answer…read moreand assist their customers.

I visited this location while walking the streets of Galveston. The selection of frames is…read moreabundant. Although I do not live there, PC has my back to understand my eyewear needs. This location also has the ability to make lenses onsite so there is very quick turnaround. I also had some eye surgeries so I spoke to PC and he understood what I went through. His knowledge allowed me to get properly made lenses that complimented my recent surgeries. Thank you PC.

The staff was kind and welcoming! They did everything to make me feel comfortable…read more Doctor Thomas was amazing! Very calm and went through every detail with care. I highly recommend Brazos Eye Care!

Great customer service. Very considerate towards the needs of the patient.latest vision check…read moreequipment. Very clean patient rooms and waiting area. In and out fast and hassle free.

I went into his office this morning for the first time. In 47 years of wearing glasses I've never…read morehad a doctor so competent. They took me in and did all the "machine stuff" then I went back in with Dr. Shandley. This was by far the fastest most accurate fitting I have ever had. He absolutely knew his business and had me looking through a crystal clear machine in no time. I have had doctors in the past who flipped the little lenses FOREVER and took so long to get me dialed in. I'm so happy to have found him and don't see switching to anyone else ever again.

I saw Dr. Shandley, for vision correction exams twice. The first time he made prescriptions and I…read morehad two pairs of glasses made. They were way to strong and I could not use them. The TSO allowed me to return them with another exam for correction. Again new perscriptions and new glasses over $300 with insurance, that I cannot use. They are still way too strong and it hurts my eyes to use them. They just sit there on the desk collecting dust and reminding me how I should have went elsewhere to get glasses. I have been making it on cheap Walgreens readers. But they are not perfect. It's a shame that the Dr's instruments do not match up with what he prescribes for glasses. I can't figure out another solution for his office. But I would not recommend this doctor.

Both doctors are wonderful and take the time to understand the patients and help with vision issues.read more

Gosh, I am shocked to see these negative reviews! I recently relocated to Houston from Denver for…read moremy job. The doctor was an absolute treat, and the young man who adjusts glasses, installs lenses, and I'm sure does much more, couldn't have taken better care of my issue with my old glasses--which I didn't even get from this office! At the front desk, the young ladies were so helpful. They were able to locate and order a pair of Gucci frames I wanted, even though they don't normally keep or display them. This office will definitely be my provider of choice for my time in Houston.

Exceptional Care and Service!…read more I can't say enough great things about Dr. Le and her amazing team! They are truly attentive, caring, and go above and beyond for their patients. I reached out after hours needing support, and not only did they respond quickly -- they provided exactly the help I needed in that moment. It's rare to find a doctor's office that combines such professionalism with genuine compassion. I'm so grateful to have them taking care of my family's eyes and wouldn't trust anyone else!

I have been looking for a new eye doctor, and I am so glad I found this place! Dr. Vu answered all…read moremy questions and suggested that I switch contacts which made HUGE difference! Staff was amazing too! Highly recommend!

Used the Dr for the eye exam, she was thorough and pleasant. Picked out glasses that happened to be…read moreon sale. Once received I realized I made a mistake, they were too big for the bridge of my nose. Took them back and had a pleasant experience exchanging with no hesitation. Months later I received a mailer about another sale, so went for another pair. With the help of the lady I found just what I was looking for. Everything went well and now awaiting my new glasses. I recommend both the doctor and the good selection of frames.

Great customer service! I had my eye appointment with associated doctor, Dr. Stokes, who was…read morethorough, encouraging, and suggested ways to save money on my eye care without sacrificing safety. At the Vision-works store, Felicia and Maya both went above and beyond to find my insurance information and obtain my updated prescription. A previous attempted order with a different vendor fell through because they did not or could not help with these things. I'm incredibly satisfied and will continue to patronize Vision-works.

Dr Mixon is fantastic! Always personable and willing to accommodate. I have been a client for years…read moreand that will continue. I highly recommend Dr Mixon and his staff!

From the owner: Signature Eye Care for the Whole Family…read more The independently owned and operated Vision Source Signature Eye Care center has it all, from comprehensive eye health exams to the latest trends in fashion eye wear. Our Optometrist are dedicated to serving your eye care needs promptly and professionally. As part of North America's premier network of private practice optometrists, our office is able to provide each patients eye health care utilizing the latest technology and progressive optometric procedures. Our office is owned and operated by a doctor of optometry, meaning your entire experience - from exam through fitting of glasses or contacts - take place under the supervision of your family eye physician.