I had an outstanding experience with my...CPI Technicican I…read morehad an outstanding experience with my security installation representative Albert. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. He took the time to explain the installation process, answered all of my questions, and made sure I felt completely comfortable with the system before leaving. His attention to detail and commitment to doing the job right really stood out. Everything was installed neatly and efficiently, and he made sure all components were working perfectly. I especially appreciated how patient he was in walking me through how to use the system and app. It's clear he takes pride in his work and genuinely care about customer satisfaction. I couldn't be happier with the service I received and highly recommend them to anyone needing security installation with CPI Security.

Very slow customer service. Smoke detectors went off because…read moreof kitchen fire and no one monitored it. We never received a live-alert (this happened before and we did get a live alert). We asked for batteries and it took months to receive them. Look elsewhere.