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    Services - Coach Robin

    Life coach

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    5 years ago

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    Bach Counselling

    Bach Counselling

    (3 reviews)

    Central Lonsdale

    Probably the single most impactful & pivotal moment in my life was eight years ago at the end of my…read morefirst counselling session with Bach Counselling Group. I'll always remember from that day my immensely positive feelings of safety, comfort, respect & value. I knew I was in the best place possible to start living my life how I wanted & being the man I wanted to be. I'm a confident, capable, self-aware person who is fortunate enough to often identify & address issues alone. Still, during every session I learn so much life-altering information. I once said out loud to Heather during a session, "I love you Heather; you're my favourite person in the world." I'm a sensitive, openly sharing man & I meant those words. I'm also very logical & pragmatic with my treatment, thoughts, & actions; my counsellor is always right beside me, guiding accordingly. Most sessions I have planned discussion topics, and they often change upon starting, & every time become more valuable than what I planned! Though there are many amazing, giving, magical-like people around me, there's no one I feel more capable, safe, strong, inspired, & driven by than Heather Bach. As well, another counsellor here helped in the past with couples counselling & that experience was also incredible, strengthening, & helpful in every way. This counselling is worth every penny, minute, & much, much more. As much as I've grown here, counselling off & on over the years with different life challenges, I have no intention of stopping. There are always new mountains to climb together, & new wisdom & life learning to gain here. This is the place to be for growth, happiness, success, & fulfillment. I could simply not be more grateful for what I've been given by Bach Counselling Group. Thank you from the bottom of my huge heart. - Kyle Wright, Burnaby, age 35

    I made an appointment to see Heather Bach a few years ago when I was in a tough situation. So much…read morestress and anxiety that I really needed to talk to someone and hopefully put an end to it, or at least make it manageable. I set an appointment for 11am, showed up at 10:45am. And waited, and waited, and waited. By 11:30am I was starting to get a little frustrated. The walls and door were paper thin so I could hear the entire conversation she was having with her patient before me. At no time did she say "well it's time for my next appointment". Or come out to say "I'm sorry I'll be right with you". I just sat there like an idiot wasting my lunch break. At 11:40am I said to myself "forget it!" On her website it read "please show up on time, don't cancel or you'll be charged". So I expected the same treatment in return. By this point I was really frustrated, the exact opposite of how I thought I was supposed to feel after going to a counsellor! So I left my business card and went back to work, more stressed out than before my lunch break. At around 12:15pm I receive an email from her. No apology, no explanation, just "I must have JUST missed you! Your business card is still warm." Huh? I didn't want to work with someone that would give so little consideration to her new patients. Honestly though, this turned out to be the best thing for me! I went back to work and discovered that my employer pays for counselling. So I started to see Martin Pinot around lower Lonsdale. 6 sessions that absolutely changed my life! And he was so considerate of starting and finishing on time, such a kind man! So I guess I should be thanking Heather!

    Steadfast Counselling

    Steadfast Counselling

    (2 reviews)

    Lower Lonsdale

    Awful experience, these guys are not able to offer any feedback on why they do how they do it. Very…read morejudgmental, in a negative way, they look at you like you're not the client and leave your money there. I had a session with Kevin Rose. First 10-15 minutes of our paid time he made us fill-in forms for him. He gave me a bad look when, at the end of the hour, I asked him why we didn't do this in the 10-15 minutes we spent waiting in the lobby anyway. This guy was not able to say one word on what kind of progress/feedback/whatever we may expect after three paid sessions. Hi seemed surprised I DARED to ask such a question. ...I could go on and on, but I don't want to annoy anyone. AVOID THEM. They are just money suckers, it's all they care about.

    My experience with the Steadfast Counselling group has been absolutely fantastic. Kevin was…read more instrumental in not only helping me through a difficult time in my life, but also helping me work through challenges I have struggled with for years. Counselling can be challenging and it is important to find the right fit. I had tried once or twice in the past, but I clicked with Kevin in my first session. He was not afraid to ask the tough questions and made sure I did the hard work necessary for true progress. It took time but Kevin was there as a patient and kind guide. I've been so appreciative that I've had the opportunity to work with him and I can honestly say I've experienced absolutely stunning personal growth. I also appreciate how open, flexible and compassionate all of the counsellors in the group have been. I'd reached out with a couple of questions and they were so welcoming, offering solutions and going above and beyond. The ethos of the group are people who truly care about your well-being. Thank you!

    Coach Robin - lifecoach - Updated May 2026

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