Suitcase that came partially unstitched between zipper and suitcase (hard case). The zipper was…read morefine. They looked it over and insisted there would be no problem fixing it. I went to pick it up a couple weeks later when it was done and the corner was cracked. Obviously, weight was put on that area to adjust so they could stitch it. I pointed it out to them, and they said it must have been that way when I dropped it off. Why would I have bothered to drive an hour to get to Panama City Beach, (a 2 hour round trip) and pay money to get it fixed, if it was cracked before I dropped it off? They refused to take responsibility. No wonder they demand payment ahead of time. Great customer service from the guy I dropped it off too, but terrible customer service from the guy I picked it up from.

They are fabulous there. So friendly and helpful. They aren't happy unless you are with the work…read morethey've done. They go above and beyond to make sure the work is done right and your shoes fit perfect. Couldn't ask for better customer service. Prices are reasonable too.

This is one of my favorite handbag companies and has been since I was in high school in the…read moremid-late 1990s. This location is the nearest to me and after wanting to visit it for nearly 20 years, I got the opportunity to! The sales associates were very friendly and helpful, and showed me some terrific sales. Some of the bags that were on display were also in the back, still wrapped, which they offered to me so I could get the full, new effect. I went wayyyy over my said budget (I actually came back the next day as well and made another purchase!) but it was well worth it! Dooney handbags last forever! I plan to now make this an annual trip!

I needed a new wallet as my old one was too worn and stretched. I knew I wanted a leather one and…read morethat was all. I figured I'd find one at fossil or Coach. This was my first time in a Dooney and Burke store, and I've never previously owned anything from the brand. I saw the collegiate collection, opened it, and really liked how it was made, the smell of leather, and the style. I went to Coach, but couldn't find anything close to the style. I ended up going back. They also do military/ vet discounts, so that was an added surprise. I LOVE my new wallet!

This place is fantastic. They had my items hemmed by the next day and they were beautifully done…read more I'm excited I found a great place to get my alterations done.

From the owner: Your one stop sewing shop for all for fabric needs read more

I brought in a linen duvet and down comforter. They said 5-6 days and it was done in two and they…read morecame back looking great. I definitely recommend

Horrible place !!! They lost my cashmere scarf and lie to me…read morethey never took it at the first place!!!! REALLY? I said and showed her the ticket. of couse it says date, number of item and their address. even the time the ticket printed. STILL SAYS NO ! and give me all BS and lies. This one big lady who's working there is almost evil ,not even one time out of at least 10, she never says hi or be kind but gives me bad attitude. Please save youself from this place!!! My caremere was $240 not only that it was so meaningful to me, for many years we've been to paris, japan, seychells....whole world together and it was my favorite.... Can't believe they not only lost it but still trying to get away from it!!!! Please go to French laundry right near by, or somewhere else! Place like this and person like that, they don't deserve good business. PERIOD !!!!

Alex was awesome and very professional. He would not stop looking to find what I was looking for…read more Thank you Alex for making my day. Super appreciate you.

I had went in looking for a watch not really knowing a whole lot about what I was looking at, &…read moreAlex really went into detail about everything I was interested in. I haven't experienced customer support on this level in a long time. This place is great in my book, definitely recommend checking it out!

Wow the nicest Tory Burch outlet I have been so far. I chose two handbag as my handbag that I…read morebrought to the vacation somehow ribbed. I like Tory Burch outlet as you can buy some cute handbags with great discount as they usually have a sale going on. I was able to get two bags both 40-50% off and without even asking the staff they brought out two new models from the back as I check out. Great customer service and so friendly!

First of all this business name here is misspelled but it is the Tory Burch Outlet store at the…read moreSliver Sands Outlet Mall in Destin, Florida. My family was on vacation and spent the afternoon shopping, I stopped in to buy a new pair of sandals for a girls trip to Hawaii. There were 4 associates working and 3 customers in the store when I walked in. I was not greeted or welcomed. I was not told about and sales or any sizes that might not be in stock. However I heard two associates telling two other women this. As I browsed, I noticed quickly that other women came in after me and were greeted and helped. They talked about their other pieces etc. Apparently in order to be helped on this store you have to appear that you are dripping in money. I guess my money doesn't spend like the other women in the store. Just because I don't flaunt it or ooze wealth and privilege doesn't mean I deserve to be ignored either by 4 unwilling people. I tried to get one person to help me and she flat walked away from me. It's rare for me to get upset but I was humiliated by elitist and uppity sales associates from Tory Burch. As I walked, the only male working asked if I found everything I was looking for. "Yup I did but no one would help me." And I walked out as freely spent my money elsewhere. I told this story to another retailer who so kind a few stores down and she had been working there for TWO MONTHS. She said she has heard this so many times she can't count them. That is outrageous and disgusting. Be better. Having money or name brand things doesn't make you better, kind, or classy.

I like Ecco shoes, I find them to be high quality, comfortable, attractive plus wear well. I…read morebought a pair of sandals that had a defect that resulted in them not being comfortable. The store manager renewed my faith in customer service. She went above and beyond to help me find a pair that was a better fit and made the trade. I am now OBSESSED with the great prices at this store and the store manager's customer service.

From the owner: A global family of shoemakers founded on the principles of premium comfort and style, ECCO has been…read morecrafting high-quality leather footwear since 1963. Explore our versatile collection of women's shoes, men's shoes, and bags, each made from sustainable leather produced in our own tanneries. Discover styles for every occasion--from trainers, golf shoes, and sandals to boots--all designed with comfort and timeless style. Complete your look with ECCO's selection of socks and keep your footwear fresh with our specialized footwear cleaning accessories. Experience the ECCO signature comfort, quality, and craftsmanship.