Came in needing a couple sets made for personal reasons, they were excellent and exceptional and…read morewere willing to help me. will recommend them to everyone and anyone needing an extra set of keys in the future.

The process for a new remote and key was superb and was not that expensive. They were very…read moreprofessional and kept me up to date on the process. I will definitely recommend anyone to this place for lock and key service

Very knowledgeable, funny, and gracious crew…read more Even recommended someone on my side for some work I needed on my front door.

They said they would call at 2 and they did, said they would be at my house in 45 minutes and they…read morewere on time. Forty Five minutes later in my drive way I had a new key fob and much cheaper than what the dealership wanted which would have also required having my car towed to the dealership.

False advertising. Called more than 10 times between the hours of 8am to 10am for "24/7" hotline…read moreyet did not get a single Answer or message. It's fine if you're currently closed for the hours or day but don't advertise 24/7 service when you can't even answer the phone.

Efficient, very quick, reasonably priced and kind. I locked…read moremyself out of my house - called @ 8:02, someone was here by 8:15 & I was in my house by 8:17.

Very rude and unprofessional company. Will be reporting to BBB. I am a division manager of a multi…read morebillion dollar company and called to get a lock changed on one of my locations. Technician was supposed to call back with a quote for me to decide if I would use them. Technician called back and had no information so I had to repeat everything and wasnt given a quote. He showed up to the location and his services were no longer needed. The technician proceeded to curse my district manager out and told her she owed him $65 for gas. I get off the phone with her to call him to get a understanding of the issue. He was so rude I hung up and he then calls me back to tell me to go F*ck myslef. I have worked with plenty of locksmiths over the years and would have never imagined being cursed out by anyone for any reason but to be told to go F myself is insane and I will be sure to continuously report the unprofessional behavior until something is done about it. I simply asked him to not be disrespectful I couldnt even get to a conclusion because he was too busy yelling and being disrespectful. Im new to Columbia from VA so I was unaware this company was no good but I see why they have 2 stars.

I was searching for an actual physical store, not for a mobile drive by service. So, when I…read morearrived at this business location the doors were closed and when I looked through their front glass windows the place looked like someone had dropped a few grenades and was abandoned.

Kind and trustworthy. Very professional and I would recommend to anyone in the area. Also very fair…read moreand competitive rates.

Arrived when he said he would. Took care of the issue. Charged a fair price. Will use him again.read more

6/15/26 Dave at Pop-A-Lock cut 2 keys I ordered off Amazon and programmed them and programmed 2 key…read morefobs (lock/unlock) for my 2018 Nissan Frontier. The dealership only gave me one ignition key! Called Dave 2 days ago to get pricing and he quoted me $155 and told me to call him when the keys and key fobs arrived. He came to the house today 6/17/26 and 20 minutes later he was done. Cash, Cash App (Apple pay). No debit or check. He mentioned one other payment option but I forgot. Highly recommend, but call to get pricing, he will look up your vehicle to make sure he can do it and give you a price.

They respond super quickly. They are already scheduled to come out…read more I have used Pop-a-lock before. They are fair and honest. Gave me an upfront price and told me what to expect with repairing my front door lock and possibly having to replace it. I trust them because they have been upfront in the past and we're just upfront with me now

Mike Jordan is the best. Rekeyed my new house and even straightened how the previous lock had been…read morepositioned in the front door as it was uneven. Rekeyed so my front and back door use the same key. Reasonable prices, fast mobile services.. Really great.

Fast and professional service. Mike is very knowledgeable and polite, and his prices were better…read morethan competitors.