Great installation, 9 months later, unit lies dead in the field, 5 hours total running time (weekly self-test), there is no support with this company, please pay attention to ratings, wish I had. read more

Your technicians broke my generator. Then you wanted to charge me to fix what they broke. This company is a grift. Zero integrity.

Our generator was finally fixed by an independent contractor authorized to work on these systems. It turns out that part of the reason our generator wasn't starting is because CMD did not properly and completely perform the work that they billed us for. In addition, mice had damaged the wiring harness, so extensively it needed to be replaced. CMD never brought any of this to our attention. It took the independent contractor three sequential visits to straighten everything out, and thankfully the issue has been resolved. We will never use CMD ever again. read more

They've been OK, but unreliable and not always complete. The first issue we had with the generator was due to another company yanking up the cables, ripping them out of the generator and frying the board. They took a VERY long time to get out to help us, but once here, they diagnosed the issue and were able to resolve it. The second issue was maybe a year later where it started failing due to low oil pressure. They came out pretty quickly for this one, but only changed the oil and filter and called it good (and this was around $200 for this). It failed off an on during self tests for a while after, but after a bit, it just seemed to work okay. Then a bad storm hit and we needed to rely on it. The same error kept occurring and the generator would stop - they didn't actually fix it apparently. I called in and asked to get someone out and they said they'd try to fit me in at the end of the day. No callback and no one showed up. Then another day passed with nothing. And another day with nothing, until that evening right before they close they left a message asking if I still needed help and they'd get someone out the next morning since there would be someone in the area and they could stop by after their first appointment. Of course I still need help - the generator won't stay on and it is freezing outside (literally) and my wife has a cpap that she needs to be able to use - but nothing works reliably if the generator won't stay on. So I call this morning to let them know, but no one picks up, so I leave a message. I get no callback like I asked. So I call back once I'm done with taking care of morning things with kids and I get a hold of someone. I let them know I still need someone and ask to get a time frame on when this morning they'd be out here. I was told that maybe by end of day they'd try to fit me in if there was still time, but they're already full up on the day. I don't understand how they can keep managing to push me out of scheduling even though I've been waiting 3 days now for someone to get here with no power and a consistently failing generator. UPDATE: They failed to show up after missing the mark several times already and they waited until the end of the day to let me know they would instead make it out the following morning between 10 and 11. I rearranged my morning and they did not show up when they said they would. They finally showed up just before 3pm and fiddled with the generator a bit and left without saying anything. No knock on the door, no note, no follow-up call. I have no idea what is going on. I called and left a message asking for a callback with an update and got nothing before they left for the weekend. Poor communication, poor customer service. Why even show up if you don't intend to actually work on it? Why couldn't they keep their word and show up when they said they would and have the time needed to work on it? They have provided nothing more than one disappointment after another. read more

I had a problem with my RV's generator which they fixed. Oil leak. My issue was when I picked up rv from CMD I had no power to the coach. I called and spoke to technician and was berated for being an RV customer because I was told they always blame CMD for their issues. When dropped off my coach power was fine. Now it doesn't work. You tell me what's wrong. He insisted he never even went into inside the rv which was a complete lie as the rv had been moved from where I parked it and a table had been removed and placed to side. That's what needs to be done to access the engine compartment. So they were inside the vehicle. The guy yelled at me saying I didn't know how to run my RV. Bad customer service. Awful attitude. I will never be back and will never by a generator from them. Beware they're jerks with no customer service. By the way my problem ended up being they left the lights in coach on and drained 4 batteries. The technician was awful! read more

These guys repaired the generator on my Palazzo motorhome. They were great and easy to deal with. Got us in right away and fair price. So if you need generator work you can trust these guys read more

CMD Powersystems - Generator Installation/Repair Near Me - Hermon, Maine

CMD was very helpful and reasonable with my propane leak (generator issue) in my RV. I would recommend going to CMD.