Hudson is the best. Had him out to check my ventless and clean,very knowledgeable and explained…read moreeverything to me. Just recently had an issue with unit shutting off. Called Hudson he came out the next day and diagnosed the issue and corrected it with no charge. Hudson knows his stuff is honest and fair. Definately recommend this Team.

Kilo arrived within the scheduled time frame. He was courteous and friendly. I would recommend this…read morebusiness to anyone needing fireplace installation or maintenance.

Been using them for 10 yrs / they do my cleaning and inspection . Daniel is the best !! 10 stars :)read more

Daniel came to my condo before Christmas. I was really hoping I could have my fireplace up and…read morerunning for the holiday. He was so kind and so helpful. He explained what he was doing and managed to get it working with a quick cleaning and a small replacement part. I am so glad I called them and I will continue to recommend them to anyone who needs this kind of work. Thank you, so much, Daniel. You are the BEST!

Wonderful communication! Came out to assess the issue SO quickly! Parts had to be ordered but when…read moreHudson returned, the work was done efficiently quickly and expertly without issue. Thrilled to have my fireplace working again, better and lovelier than before!! Thank you!!

Hudson is wonderful to work with! He advised us on what model to get and the installation was…read moreseamless. Cannot recommend him more- truly a very caring, knowledgeable and dependable fireplace expert!

Jorge came out to look at my damper in my fireplace. Instead of saying I needed a new one, he just…read morefixed it, showed me how to use it correctly, and didn't even charge me!!! Very happy!

Jorge and colleague did a fantastic job to get our fireplace ready to go for the holidays. Thorough…read moreand highly professional. Taught me how to safely use the fireplace. Best customer service experience I've had in a long time. Great value for the price!

Technician Matt Tombers came out yesterday and did a tune up. He resolved an issue I had with my…read morefireplace within the first five minutes. Fireplace now working like new Thank you Matt

Installed a new fireplace insert for us. Everything was done quickly with no disruption. Will Mew…read moreand his team were extremely professional and explained the functions so it was easy for us to understand. We highly recommend Southwest Fireplace!

My husband and I recently did a remodel of our living room space. Along the way we decided to make…read moreour fireplace box bigger and were directed to Russ and Fritz at A Cozy Fireplace in Warrenville. We could not be happier with the entire process, from the initial phone conversation (Russ was so very personable and helpful), to a visit to the shop (where we found how little we actually knew about fireplaces), to our timely and seamless installation (friendly, respectful and professional guys), and most recently, the installation of our fireplace doors. I should add that the price was fair and reasonable (and quite a bit less than the other estimates we got from other shops not far away) We highly recommend Russ and Fritz!

Fritz was immensely helpful when I called and Tomas came out promptly for service. I would…read morerecommend them highly.

I contacted Capital Chimney to do a chimney inspection of a property I'm about to purchase. They…read moreweren't the only ones I contacted in my rush to get an inspection done, but Sarah from Capital Chimney answered me very promptly after I sent in my website inquiry. We got the inspection scheduled just as fast. On the day of the inspection, Chris called me to keep me updated throughout the day. The only thing I would slightly ding them for is that they arrived pretty much at the end of the appointment window. However, Chris kept me updated on his status. As promised, he sent me the photos, inspection report and the quote for suggested repairs the next morning. All around pleased with the experience! The team at Capital Chimney was quick, responsive and did the job. Recommend if you're looking for inspections!

Professional and serious team of dedicated specialists. Quality service from initial walk through,…read morequotation and then the rebuild & repair to the 4 Fireplaces and Firepit. I spent over $18,000 with Capital and now I appreciate the value. They also rebuilt 35 year old fireplaces to look not just new but also impressive

Called today to shop for 2 new fireplaces they answered the phone and made it very clear they were…read moretoo busy for my business and couldn't talk now I didn't even get a chance to say why I was calling. Why did they even answer the phone ? Oh well !

Russ is honest and knowledgeable! The display room store is beautiful. They have lots of options,…read morebasically all the options. And great prices. Don't go anywhere else for your fireplace needs. See Russ!

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

I called to make an appointment for an inspection and cleaning of my gas fireplace that I have only…read moreused a handful of times. He quoted $179 - $235 depending on location. Dave showed up at the beginning of the estimated 2-hour window and was friendly and informative. The cleaning took less than 20 minutes. He checked for gas leak and provided recommendations for a more efficient setup. He even offered to inspect a second chimney in the same neighborhood free of charge. .|\---/| | @_@ | ..\_^_/..2025

Can't wait to write this for Dave:…read more Dave did a wonderful job installing the log set in the fireplace. From start to finish, he demonstrated professionalism, attention to detail, and a strong commitment to quality. He ensured that everything was aligned correctly, functioning safely, and aesthetically pleasing. Dave was punctual, courteous, and took the time to explain the operation and maintenance of the fireplace. His expertise and careful workmanship made the installation process smooth and stress-free. I am extremely satisfied with the results and highly recommend his services.