Even Under new ownership this business is still being ran very Shady and unprofessionally. Being a resist member, I would not suggest signing any contract with Club Pilates unless they agree on giving you a copy of what they're requesting your signature on and until they have updated their website to comply with their contracts. Legally any Businesses that require their customers to sign contracts have committed themselves as a Company to those same contacts and by law are required to follow those contracts. Club Pilates Sioux Falls has failed to follow their own 30-Day Cancellation Contract Which shall be proven in a court a law. A Business is required by law to update their website to comply with the contracts they have consumers sign, especially if there are significant differences between the two, such as Sioux Falls Club Pilates more actions will be taken to see if this includes all of the Club Pilates.
My case:
I was told today 10/4/2024 when I showed up for my class, I scheduled on the Club Pilates Website by a Club Pilates Employee "that I wasn't scheduled for today's class when I was trying to figure out why I was then told "that I no longer had any classes left because I signed my 30-day cancellation on 9/4/2024". My Major question is why was I able to still schedule the three remaining classes I should have left up until the date of 10/8/2024 on their website? Club Pilates Sioux Falls is not following their part of their contract which makes their contact VOID. To Prove this fact even further I walked home that same day 10/4/2024 took a video of me signing on to the Club Pilates Websight and booked my three remaining classes I should have left once again for next week. Their Websight did not inform me that I was no longer able to book classes nor that my membership had ended on 10/3/2024. My Video actually shows all three of my scheduled classes for next week on my dashboard on their website. Since their Webpage does not comply with their own contract and are misleading to their consumers there is a case, and their contract will not stand up in court. On top of that None of the Club Pilates employees informed me of my cancellation date prior to that date. My mother schedules her classes with Club Pilates employees because she does not have access to a computer and the employees of Sioux Falls Club Pilates actually scheduled her 2 classes after her cancellation date knowing she would not be able to attend those classes now that's really steeling your money, pretty sad when a company has to operates like that. Club Pilates was fine with me prepaying for 90 days on July 10,2024 my 90 days should have been over on 10/8/24 not sure why I was unable to pre give my 30-day cancellation notice that they require their ok when it comes to taking money, I guess along with wanting free money they have not earned. read more