I am only giving 5 stars because I can't give 6…read more For climbers, this is a FANTASTIC facility. Really good lead walls, great bouldering area, and amazing sets. This type of structure is what one expects to find at first-class climbing gyms, I was truly amazed by the place. For those non-climbers or families going to try it out for the first time, there is a ton of things to try too for all ages; and the staff is very good at guiding you through the process. The staff was also very friendly and the environment was awesome. Probably the best climbing gym in the area.

Climate control very comfortable. Not veteran or first responder friendly. Thankfully benches and…read moreseats to view climbers. My grandson really enjoys it.

Tbh is place is perfect for a workout away from home. We stayed at the hotel next door and this…read moreblows away any hotel gym. The only small draw back is getting access, try to get in touch with the owners well ahead of time to get access.

Great gym with an excellent location and paring. Adding new equipment all the time extremely clean…read more very friendly community minded gym. truly a 24/7 gym. highly recommended

Not happy with HOTWORX cancellation policy and communication on the policy…read more I signed up for my membership middle of November 2023. When I signed up I was told it was a 3 month commitment. Since I signed up middle-late November my full three months didn't start untill December and went through February 2024. I ended up getting pregnant in that time being and found out early February so I planned to cancel my membership end of February. I called the studio end of February and they told me that " the three month commitment didn't start Untill after my first full payment" so January technically, which is silly then just say it's a 4 month commitment, that didn't make sense. So I asked if there was any other way out of it since I am pregnant and cannot do hot workouts. She told me I could cancel on the spot for $50 dollars ( which is what I pay a month already) so just told her either way I'm going to pay 50 dollars so I'll just do my 4th month, whatever. She said she will put in there I want to cancel and all I had to do was come into the store in the month of March to sign a paper saying I was canceling. So knowing that information I was in no rush to get out there to sign the paper cause that's all that needed to be done. I went in today March 30th, to sign my document and they are telling me it's a month notice and I will have to pay for the month of April as well. I told them I called end of February and was told all I had to do was sign the document within the month, which I did. The guy helping me said either way I " wasn't losing out, cause of the commitment I would have had to do April anyways" I argued back that I have been here four months plus some now and got agitated cause of the lack of communication at this place. So now my 3 month commitment turned into 5 months and I haven't even been able to workout there since the end of January. I am not happy with this place or the workers and the lack of communication, I will not be returning any business to Hotworx in the future.

From the owner: HOTWORX is a 24-hour infrared fitness studio that provides members with access to a variety of…read morevirtually instructed infrared saunas and hot yoga workouts. Experience the benefits of infrared energy and heat through a 15-minute High-Intensity Interval Training session or any of our 30-minute isometric workouts, including Hot Pilates, Hot Yoga, Hot Core, Hot Cycle, Hot Blast, and many more. Start achieving your fitness goals and experience the HOTWORX difference for yourself!

WARNING to anyone considering this gym: Crunch Fitness Sioux Falls will NOT tell you upfront that…read moresigning up locks you into three separate charges you won't learn about until it's too late. When you enroll, they rush you through the process and make it seem like you're just paying for the month you want. What they don't tell you is: Your first month A full extra month when you cancel (30-day notice) An annual gym fee By the time you realize it, they blame you for "not knowing," even though the staff never explains any of this during sign-up. And that's only the beginning. My family canceled a membership in person, exactly as instructed, and were told we would be charged one final month, which we accepted. Instead, the cancellation was never submitted correctly, and Crunch charged another month anyway. When I went in to fix THEIR mistake, the front desk employee spoke down to me ("Not sure, bud") and tried to shift blame. The Director of Personal Training contradicted himself multiple times (all recorded), denied statements he made minutes earlier, and even brought up his personal faith while trying to justify how he handled the situation--which was completely unprofessional. He also tried to push through a new cancellation that would've forced yet another charge. Multiple employees admitted they didn't know basic policies, didn't understand how other departments worked, and didn't even know their own General Manager's schedule. Every person gave different information. The most shocking part? The General Manager later made a false accusation that I made her female staff uncomfortable--an accusation completely disproven by recorded conversations where I remained calm and respectful. This felt retaliatory, especially after we repeatedly requested written confirmation they kept avoiding. To be clear, this review is NOT about the money. This is about a business: that withholds key billing information during sign-up that misinforms customers and contradicts itself constantly that fails to take responsibility for staff mistakes that retaliates when customers push for accountability No one should have to record conversations just to get straight answers. There are plenty of gyms in Sioux Falls--choose one that treats people honestly and professionally.

Horrible customer service. The reviews about the shady cancellation fees are spot on. I was told…read morethat they needed a new payment card to cancel but could still use the old payment method for maintaining my membership. I finally gave them a new card and will wait to see what they do. Never once had a good experience with any employee.

this is not against company it is against service person who leaves his toolbox in the walkway so…read moreothers can trip on it, he then tries to make it your fault, not everyone walks with looking at the floor, he needs to learn some common courtesy, shame on him!!!

Perfect clean!! I…read morefelt like at home while showering, smells nice, friendly welcome.

I use my Black Card to visit other Planet Fitness locations while traveling and I have been to this…read morelocation multiple times. The facility is clean and has a wide variety of equipment. The staff was friendly. I opine that the machines could be laid out a bit more effectively for individuals going machine to machine for a lower or upper body workout - I realize that the space is the space and machines are not small so perhaps this isn't possible. My other input is to level up more of the Matrix weight lifting machines. I will enjoy this Planet Fitness going forward!

Smaller location for Great Life but very convenient on the east side. They had all the equipment I…read moreneeded plus a nice weights area. The parking lot is large. I was there around 7am and it was easy to get on equipment. I hope GreatLife keeps these smaller convenient locations open.

I have just joined GreatLIFE, after a 7 day free trial. I am thrilled that there is daycare, as I…read morerun a small home-based business and have two children under two years to manage the other 22 hours every day. Everyone at this facility is friendly, and I come here more for the sauna rather than the gym equipment. I park up in the sauna for 60-90 minutes with a book and my water, and get the peace and quiet I rarely get at home. The dry sauna is hot, clean, and well maintained. The locker room is pristine; I have never been in a cleaner one. The childcare workers are exceptionally friendly and caring, putting up with my toddler's "toddler" behavior and my infant's needs. I truly appreciate that I have peace of mind when dropping them off. My only qualm is the membership--Not the price, but the requirements. I have never experienced a gym that requires that you be married to get a certain rate, and find that a bit antiquated, but I am sure they have their reasons. I had to register as a single parent family in order to get the family rate simply because my partner and I have not signed a piece of paper. Other than that, highly recommend.

I would not recommend anyone taking classes with Sarah Piersol. She is a no show, shows up late and…read morecalls people a F$&@ing C$&@!! I made a complaint about my first impression of her but she still has a job! So I guess the customer doesn't matter to management. I love taking Cycling and Fit Mix classes so I guess I will have to avoid her. Hopefully those instructors don't use her as a substitute.

If you're interested in the full gym experience and don't mind a crowd, this is a great gym…read more The staff has always been helpful and kind. You check in at the front desk and find your way to whatever section of the gym suits you. They have everything from weights to a pool, the pool is always staffed for safety, the front desk always has someone to help, they have a marathon coach and program, they offer walk throughs, and will help you with any machine you're curious about! The last star missing was for the outdated facility. Some areas look renovated, but over all the locker rooms, showers, pool area, and general over view is that it hasn't been updated since I visited in 1997 (or before) with my bff and her dad when I was 14.

I joined this center 5 years ago. The two centers were both very good. Since then it has gone…read moredownhill somewhat. They recently raised the fees (which was reasonable) but shortly after cut the hours by only having one center open on Saturday and Sunday. It is now very difficult to find an open machine on these days.