I have been going here since I was nine (I'm now 23) and continue to come here even into my…read moreadulthood because the service and the staff is phenomenal. They do excellent work, the office is adorable with arcade games that are great if you have to wait for a bit. Also I get compliments on my teeth all the time! Doctor Hilgers offers personalized help and is always so attentive to your specific needs. As long as I need orthodontics care I'll be going here.

Such a great place and such a great experience. My son loves his smile. He is sensitive to noise…read moreand they have a room away from the other chairs a separate room that worked well for him. They worked with us on a great payment plan. I also loved the two locations that they worked out of. We are very happy and very satisfied with the overall experience.

Absolutely best staff and experience thus far. Thank you!!! I appreciate it…read more Dr is very informative and staff makes you comfortable

I am a new patient at ProSmiles Orthodontics. I love their hours of operation since they are also…read moreopened on Saturdays. I broke a wire and was able to get in the next morning and didn't have to wait an absurd amount of time. From the consultation to getting the braces on, it was very professional. The staff and Dr. McGuire are awesome! My fears were alleviated with getting braces for the 2nd time, even at my age.

Scam. I went in for a consultation and images. My insurance…read moreis great and covers most of the cost. My mistake was signing the contract. I never had the Invisalign trays even made, I had a total of ONE visit to the office for that one initial consult and exam. I was medically unable to proceed with the treatment due to jaw pain. After that resolved, life changes prompted a move out of state. Again, I only had ONE visit with this provider. When I contacted them to talk about options, they asked if I'd be able to start the trays and then fly back here periodically for check ins. (lol!) I told them I couldn't obviously, so my only other option was to cancel the contract (the trays were never even made). I was made to pay over $400 to end the contract. My insurance made multiple payments to them, yet I was told that they charged these exorbitant fees for consultation and imaging. So for one visit with this provider, I'm out not only the deposit, but over $400 to end the contract. What a scam!!!!!!

I used to wear braces as a teenager. I wore them for two and a half years. I then was in a retainer…read morewhich I must've lost or they couldn't fit in my twenties. My teeth had shifted. I didn't like how crowded my bottom teeth were and my top teeth stuck out some. I didn't like my smile anymore. I was referred to Dr. Murphy in 2016 but I couldn't make up my mind what I wanted to do. In 2022 I decided to have a consultation and move forward with straightening my teeth. I chose braces :) I took great care of them and each visit at their office they took great care of me. You get Murphy money at the end of your scheduled appointment which is neat because the more you have you get a prize. After one year, my braces came off and I had to wear invisalign to help move some teeth where my braces couldn't. I recently finished my treatment plans and now I wear a retainer. I love the way my teeth look and my smile is so much better! I could say so much more about my experience here! I want to thank Dr. Murphy, Dr. Kyger, Amy and all the Orthodontic Assistants who also treated me kind and always answered any questions I had. I do appreciate all of you! :)

Top notch pediatric dentistry folks! Dr. Cara was so kind and caring. I wish we had found this…read morepractice sooner!

I saw Hilgers was recommended several times in a Facebook group I'm in, so I reached out for my…read moredaughter's first dentist appointment. Overall we had a fantastic appointment and everyone was very polite and nice. Great service. I was pretty overstimulated when I walked in the office. I get that they're trying to create a fun atmosphere for kids while they wait. My daughter is 2 and does not watch screens and there were screens everywhere. I realize I'm the minority with this. The tree in the middle is nice so I was having her point out the different animals in the tree. I appreciate that we had a private room for her first appointment, as I noticed several chairs in an open space. As expected, my daughter cried and was not a fan of getting her teeth looked at. The assistant and doctor were very kind and patient with her and took the time to explain everything to us and answer our questions. My daughter was happy to get a new toy at the end.

We had a wonderful first visit to this office. Very attentive staff and my son loved that he was…read moreable to play with some toys while we waited. So excited we were referred to come here. The dentist and the assistant were nice and made my son's first visit as comfortable as possible. He even got a certificate of his first time coming to the dentist.

The front desk is great, they even have toys and digital toys to play with while waiting…read more Our nurse had a horrible bedside manor and was extremely rough, I had to stop her mid cleaning because she was forcefully pushing on my daughters jaw. Doctor Olga was much better and seemed very intelligent. I plan to follow up on this after our next appointment.

I've been very happy with the dental care I've received here -- the dentist and clinical team are…read moreexcellent. The providers and dental assistants are always professional, kind, and attentive. However, the front desk staff have consistently been rude, dismissive, and condescending. At first, I thought maybe they were just having a bad day, but after multiple visits for my braces check-ups, their attitude has been the same each and every time. It's disappointing because it reflects poorly on an otherwise wonderful office. I truly love my dentist, but the lack of professionalism from the reception team makes the overall experience far less pleasant than it should be.

Update:01/28/2026 I…read morevisited a highly recommended dentist at a different office and learned that the information provided by Goodyear Orthodontics was inaccurate. I was told I had a one-surface filling, when in fact it is a four-surface filling, which now requires a crown and possibly a root canal. The new dentist could physically see the cavity, raising serious concerns about how this office failed to diagnose obvious decay. It is unacceptable for a dental practice to miss decay that is visible both on X-rays and to the naked eye. Dentistry should be about saving teeth, not allowing them to deteriorate for future financial gain. This experience has completely eroded my trust in this office. If I could give negative stars, I would. In 2019, Dr. Ashton placed a crown on tooth #3. From the beginning, the crown created a significant food trap. At every six-month cleaning, I repeatedly complained about this issue. Each time, I was told everything "looked fine," despite my concerns and despite the fact that I previously worked in a dental office and knew something was wrong. At my most recent cleaning on December 29, 2025, I again reported the food trap. Nothing was done. However, the hygienist always seemed to find issues with my gums -- yet the crown itself was never addressed. 3 weeks after my cleaning the crown came off. I was informed that I now have a cavity under the crown. This office now wants to charge me $600-$1,000 for a replacement crown -- for a failure that should never have happened. This office watched a crown fail over several years, ignored repeated complaints, and now expects me to pay for their poor workmanship. This feels less like healthcare and more like a money funnel -- substandard work designed to fail so patients return for expensive treatments years later. I am extremely disappointed. I strongly encourage anyone who has experienced issues with this office to file a complaint with their dental insurance provider and the Arizona State Board of Dental Examiners.

Overpriced quotes and fairly rude staff. The doctor himself is wonderful. There's a very…read moredisrespectful heavy set lady who will try to overcharge you here. You can find a better office. I had gotten to this office for a couple of years with my son during his treatment. One time there was a lady who shouted across the room in front of everybody that I was behind on one payment. Which I already knew. So I found that to be very rude. And lack manner. The lady that schedules and calls the schedule for the appointments is incredibly rude a heavy step girl she over quoted me by at least $3000 when I brought my second kitten because she didn't like me. Super unfair I would never do business here again.

The office staff is very unfriendly and impersonal. The orthodontists have been very nice and…read moreprofessional. Had it not been for the doctors and my treatment starting here, I wouldn't have stayed. Nothing about their office staff says come visit. The techs in the back are nice and friendly.

Thank you Angel for an amazing experience with a professional and caring dental hygienist. The…read morecleaning was thorough yet gentle, and they made sure I was comfortable throughout. I also appreciated the helpful oral hygiene tips. Highly recommend Angel.

Don't go here. This dentist wanted to fix a crown and pull 2 teeth. Wasn't happy about what he…read morewas saying because of what I as told by my dentist about these teeth. Only went to first dentist because it was a holiday weekend and I broke a tooth. So when I went to my dentist I found out I had a really bad infection and had to get some antibiotics in me before they could work on my teeth. The dentist at Gentle never said anything about me having an infection.

I have to give it up to them for their affordable braces! They truly did an amazing job. They…read moreacknowledge my referral discounts towards my daughter's retainers which was a great help, up to $100 off! The only complaint I have is their poor customer service. It is nearly impossible to get through them and when you do somehow you are being answered by a call center and not the dental office. On one occasion I spend so much time, since 10:45 am to 2:22 pm trying to get through them! Until I basically gave up from frustration. I mean calls, Voicemails and text messages and not one acknowledgment.

Horrible communication with their insurance department. They are not doing anything to help my…read moreinsurance pay for covered services. The manager blames my insurance for lack of payment but they never filled the request for additional information. Somos dental keeps having me pay out of pocket and will not work with the insurance to get it figured out. Once I'm done with the braces treatment I will not go back