I took my Toyota Yaris 1Ea to Midas, (1415 West Chester Pike). As always, they were quick to offer…read moreservice, determining my RT brake had rusted and locked. Had to be replaced. The mechanic spent 20 mts calling to find the caliper (part)needed to fix it. He then drove 45 mts out to NE Philly to pick it up and return, 90mts total. Cost me a lot of time and money. But, I couldn't be more thankful for their kindness and expertise. I'll be returning for my 2026 inspection. Well done gentlemen!!!

I stop today for oil change of my car gls 300 Mercedes Benz. I had an appointment at 12 noon Sep…read more14, 2026. I was greeted, rather insulted by receiving person named Ahmed. He asked irrelevant questions like do I use my car as uber, am I a driver. it is none of his business who does what. At their web side they say $70 for synthetic oil change with tire rotation and some thing more, he told me it is going to cast me more than $300. I will never go or recommend this place. On way back I stop at other competitive shop gave me estimate of $100 plus. M. Chaudhry

Prices are a bit more than some of the independent repair shops in the area depending upon the job…read morebut still cheaper than the Toyota dealership repair shops. They do a great job though. Never misquote you on prices or what they plan to do, finish on time, and answer any questions you might have. If something does come up during the repair, they'll call you immediately. They do get a bit busy at times so call ahead but they'll give you an accurate estimate on when your car will be ready. The West Chester area has a number of quality auto repair shops but I would highly recommend Francis Automative.

I bring my car to Francis Automotive, West Chester, PA. My car is 15 years old and runs like it did…read morewhen I drove it off the lot when I bought it 15 years ago, thanks to Francis Automotive. John Francis is honest and I know my car will be taken care of when I drop it off. He is dependable and prices are fair. I am so happy knowing that someone is taking care of my car that I can count on.

Highest praise to Lucas and team at Euromotive. I purchased an Audi in Pennsylvania, I live in…read moreCalifornia. Found Euromotive through on line Audi group. Lucas went above and beyond helping in my absence with logistics and service. Honest shop that's clearly knowledgeable about Audis Thank you again Lucas

Took my 2018 Q5 to these guys for the 80k service after hearing how much the dealership was going…read moreto charge me. I was impressed right away with how well they communicated with me. They completed the service in a timely manner and didn't try to sell me on something that didn't need to be done, unlike 99.99% of dealerships. THE BEST PART...with the hundreds of dollars I saved using them I was able to buy the new Callaway driver and my wife didn't blink an eye. My only regret is not switching to this shop sooner.

Very good service, price is reasonable and tech's are great,very knowledgeable and reliable wait…read moretimes are not bad at all

Quick service at affordable price right on West Chester. Mike was receptive, courteous and…read moreprofessional.

Use Tommy's they are a great crew and handled my repairs with ease. Thanks to Kevin for the extra…read moresupport. I would recommend them for your car repairs.

This post is a long-time coming. What a fantastic business! They responded immediately in December…read moreof 2025, to my anxious email about a broken drivers-side window. Gave me a loaner-car for the day while they finished my car. They were honest about costs, providing a clear diagnosis about repairs/time- frame. I highly recommend this business for any services you need and any questions you have. My score: 10 out of 10!

I am a deferred maintenance practitioner so I have spent thousands of dollars in repairing my cars…read moreand my daughters cars here. It is not the most convenient location but, I like dealing with John. The credit card offers are great. $100.00 off a big repair and 6 months to pay.

Honest group of guys, fast turn around, won't take you to the cleaners in costs like other places…read morenearby such as Tires Etc. (criminals). We will be using them going forward, especially for inspections!

They stand by their work and go out of their way to make things right. Kevin is an excellent…read moremechanic and this is a reputable shop.

Mike is the best mechanic. He takes great care of his customers and their cars. You can not beat…read morehis prices or the quality of his work. Seriously. I go to him for everything from regular maintenance to mysterious sounds. And no matter what's wrong he knows exactly what it is and how to fix it and he fixes it that day so I'm back on the road almost immediately. If you're looking for the best mechanic in the West Chester area, this is it.

I needed an oil change and needed my oil drain plug rethreaded, and Joe did an excellent job! He…read morecame right to my house, which was incredibly convenient. Throughout the service he clearly explained what he was doing and what was going on with my vehicle. The price was very reasonable, and his communication and professionalism were outstanding. I'll definitely be calling him again for future maintenance and highly recommend him to anyone looking for honest, quality service.

From the owner: Fast roadside assistance and Mobile auto services ! read more

Very accommodating, quality workmanship, fair prices, fantastic customer service…read more Happened to stop by this place after finding it on Yelp when a nearby business was taking too long to send us a quote for a bumper repair. I stopped by for a quote, and from the start, J.T. was very transparent with us and told us that pricing would depend on how perfect we wanted the damage to look after the fix. He gave us a very fair price for an intermediate fix, which we decided to go with. Later on, we got a phone call that the fix was quicker than they thought, and they were knocking the price down even further. It's hard to come by this kind of honesty. Also, had a great conversation with the owner of the business about a modified Jeep he gave me a ride in to a rental car place. Would definitely love to give more business to this place. Very impressed.

Although the front desk was clean, I was left with the impression that the people up front…read moreanswering the phone are not mechanics; they are salespeople. They sold me a diagnostic check costing $209. After that was done, I was informed that it needed to go to stage 2, costing an untold amount, and it was unclear. They told me I would need to leave the car overnight, when over the phone Ty had made it sound like what I needed would take a few hours at most. The saving grace was the mechanic who told me, moments before I took their custom-wrapped shuttle vehicle to my apartment, who shot straight and told me it would cost more than the car to have what they intended to do for stage 2 diagnostics. I was not made aware of the potential costs before being ushered to the shuttle to my apartment. I only found out because I had to retrieve things from my car and spoke with the man doing the actual work. I verbally chewed out Brown, and to his credit, he accepted the ire with a calm manner and spoke kindly, which I really respect, but to be fair, he never made it clear what the stage 2 diagnostics comprised of and what the projected cost would be, allowing me to assume things were still heading in a clear direction. The reality was that the mechanic had never done this sort of computer work before and would need to build a custom reader. I did not find out until I spoke with the mechanic about what was actually happening. What made this so frustrating was that I told Brown I was down to my last dollar and borrowing money. I do not feel as if the best effort was made toward transparency of cost when it really mattered. I'm used to speaking with an honest, hardworking mechanic.

Outstanding personalized service. They have exceed my expectations each time I have had my car…read morethere. If every auto service center was as good as them, no one would every complain.

I had a not great experience. They are not good at communicating the issue. I was just told they…read morecouldn't work on my car nothing further.