Thorough and thoughtful. Stacia is very precise and professional. It takes about an hour. Have the…read moreappointment made before you leave.

Don't always go by people angry about schedule changes - life happens . I have been using this…read morefacility for 2 years and have had top notch service. Yes, I did have one late cancellation but they made it right by comping the next one.

I was really glad I found someone who could do my eyebrows the way I like because I moved to VA…read morefrom Florida, but she is not consistently with her hours and I travel from like an hour away to go to her. One time I drove there and she was closed so I learned to always call before going.

I don't usually leave reviews, but I had to share my experience. I told her I didn't want my…read moreeyebrows thin, but that's exactly what she did. The customer service was terrible. She rushed through the service, and I even had to use tweezers at home to fix them. I don't recommend this place. I feel like I wasted my time and money.

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Beautiful spa, you would never know this amazing place was in an office complex but well worth…read morefinding. I have been twice and both times the massages have been perfect. Will be back again

I have been to Royal Nails a few times and I would say I've enjoyed my experience each time and it…read morebecame my go-to place for mani/pedi. The place is very clean, I love the relaxing music, and the team is very kind. After today's visit I'll probably be looking for a new place to go. I should have known when there were only two employees, but I went against my better judgment. When I finally got to sit down and experience a pedicure, I was rushed in what usually takes 40- 45 minutes, to what became an express pedicure of 20 minutes. In what I hoped would be a relaxing experience, was not. I'm sorry to say I probably won't come back.

Im glad I read the last review because i decided to try this nail salon and I think I have finally…read morefound the one for me in the Midlothian area. First of all the place is clean and decorated nice. The ambiance id first class!!!! I got a pedicure and fill and paid $30..... i was impressed with the hot stone massage for a basic pedicure. i recently moved to the area and this is my 6th nail salon and i finally found the one. Michael was my nail tech and he was awesome. I will be making an appointment in @ 2 weeks. The negative reviews are old this place has stepped their game up, its a hidden jewel in the shopping center next to Total Wine and I give it 5 stars

This place is amazing! The nail technicians are very talented. The service was great and the…read moreatmosphere was very friendly.

This is a great place to get a basic pedicure for a really reasonable price. Everyone was very…read morefriendly and the inside is clean and relaxing. I just wanted some basic color so it was a little confusing when I was trying to pick out a shade and know which ones are gels versus just regular color but otherwise it was a comfortable visit. Forgot to ask about sterilization of tools so hopefully they have a good system Really loved the massage chair and parking was a breeze.

I actually liked this place. The music was great the lady did a great job cutting and polishing my…read moretoenails. The first time I went the nail tech was a bit insulting but truthful. She got me to do an higher price pedicure which I needed and she did an amazing job. I respect her honest recommendation.

After the last encounter I had, I promised myself I would not go back here, but I was in a pinch…read morelast week and had to get my nails done. Their prices are great but their service is not. Business hours on the window say they're open till 7 PM. I got there at 5:30 which I called ahead for 5:30 appointment to get a simple manicure. When I sat down at the table, I have a little bit of glue on my nails from my last dip. I asked the gentleman could you please remove the glue and he told me it be five dollars extra and then asked me did I want it removed. Well duh.. you obviously can't do a manicure without removing the glue, so I agreed to additional five dollar fee. He then rushed through my manicure. I was placed under the nail dryer at 6:00. At 6:05 he told me I was dry and could leave. When I looked up I noticed he had his keys in his hand, Ana had her purse and keys in hand too. I explain to him that because I had gotten regular nail polish it was not dry within five minutes. He proceeded tell me that that's why people get gel or dip nowadays. Needless to say, my nails were not dry and I messed up three of them trying to put my seatbelt on in my car. So here I am to say.. I will do my own nails or buy stickers from Sally's before I give this business anymore of my money!

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I recently had a PRP facial with Anna and it was such a great experience. She is incredibly…read moreknowledgeable, calming, and made the whole treatment feel very comfortable. She explained each step and answered all of my questions. I'm already looking forward to my next appointment and highly recommend booking with her!

The location is convenient in proximity to where I live and I was thrilled they had availability on…read morea Friday evening for me to come in for a pedicure. The place is quaint and well lit. The lady who greeted me was pleasant but everyone else seemed to have a preoccupied attitude except when I was asking the nail tech (who also happened to be the lady who greeted me) to use a different nail clipper because my nail was not cut down the way I wanted and looked uneven. The owner/manager of the salon came over, with an attitude, to ask me what was wrong? I explained to her what I was asking for and she seemed annoyed but understood. No one communicated to me who they were and if they were taking care of my nails or not. So, I waited for a new tech who came and did my pedicure but did not say a word to me and asked me what I wanted. I again explained the kind of pedicure and even pointed it out. $85 later and I do not feel I received a pedicure worth $85. I should have known that seeing that I was the only customer getting a pedicure ‍ A few things could be improved here: - Licenses should be displayed, which when I went they were not - A sterilizer like an autoclave should be used after each customer. I actually noticed no set of sterilizers for their tools - Be nice!!! Women spend waaaay too much on grooming to be treated unwelcome in your establishment. I know I did

Poly Gel Nails - 1/5 My cuticles were so cut up from the…read moresanding that they burned for days every time I washed my hands. I also had to go under the UV light for every single nail, which made the process drag on forever compared to salons that cure them partially before placing the entire hand under the light. The nails looked beautiful at first (the red tip was perfect) but it was one of those moments where you have to gaslight yourself into loving them because they look nice, even though something feels off. I almost immediately regretted it. Later, my new nail salon confirmed what I suspected without me even saying anything... that the gel was applied way too thick. I've since tried Gel X, which looks far more natural. Customer Service - 3/5 The manager was doing my nails while also taking phone calls and tending to other tasks, which extended my appointment. It didn't bother me much at the time, but I do think the multitasking impacted the quality of the work. Pedicure - 5/5 The pedicure was great... smooth, relaxing, and perfectly done. Would I go back, possibly! It was very relaxing and quiet overall. I think it's a fantastic spot for dip or regular manicures.