just called to see if they had a part for my car to be fixed and the guy on the phone was super…read morerude that I hung up mid conversation. Will definitely be looking elsewhere just for the rude customer service. I asked one question.

Where to begin…read more. Both outstanding skill and value to be found in this shop. I have a background in engineering and I'm extremely mechanically inclined. I do all of the service on the two (one old and one new) BMWs in my household and I know what is involved in just about any maintenance job down to the more diffcult jobs like valve stem seals and the transmission. I had planned on doing my valve cover gaskets, upper timing chain gaskets, and alternator mounting bracket on my 2006 BMW 650i (140k miles) in the spring when warm weather returned, but my car had other plans. It developed a catastrophic leak in perfect timing with the outdoor temperature drop. Rather than spending 10+ hours in my driveway working on the car with freezing fingers in the winter I went out shopping for a mechanic I could trust with my car. I must have called 10 shops in the Bergen County area! Justin (the mechanic) took the time to answer my detailed questions regarding the specifics of the job (no way I would trust this job to somebody who hasn't done it at least 20 times before) as the work is both time-consuming and risky considering the car is a high mileage vehicle and the plastic becomes very brittle with age. Many shops won't even touch this job. To make a long story short, in the end their prices were the best around, and the job came out great. Trust me, finding places like this is not easy, I absolutely HATE trusting other mechanics to work on my engines and in addition to knowing all of the right answers, I got that gut feeling that Justin knew exactly what he was doing and did not cut any corners. Five stars. Don't let the small-shop look fool you, there is REAL skill to be found here!

For many years now, I've consistently received exceptional service from this automotive shop. They…read morehave serviced all of my vehicles efficiently, and I am truly grateful for their work. Their pricing is always fair, which is greatly appreciated.

It's incredibly difficult to find an honest mechanic, especially in this area. Jim's been my…read moremechanic for years and the only regret I've ever had was the one time I did NOT take my auto to him thanks to a family recommendation of some jerk off on the corner of 55th and Kennedy Blvd inside the Gas Station. Needless to say, every job Jim has done on my car has never needed to be brought back for adjustments and my cars drove better after they were worked on by him and his staff.

Went in for issues with my suspension. Owner super nice, explained everything, reasonably priced…read moreand quickly turned my car around next day. Will be returning for any of my car needs.

pulled up guys checked my car out right away we're super nice and let me know what the next steps…read morewere. in an out pretty quickly - would definitely recommend stopping in and working with them. thanks!

Fair and honest businessman. If you want trustworthy mechanic he's your guy. Trustworthy and does…read moregreat work.

Friendly interaction, good price and quality for repairs honest and transparent walking customers…read morethrough the entire repair process onsite and / or via video chat. Accommodating the repairs on my availability. Oil change, internal parts repair, inspection orang car needs this is trully the best place to go!

I am always questionable about mechanics, I really needed help and I have gone through roughly 5…read moremechanics in the last few months for suspension, oil changes, mechanical issues and I have been trying to find the most sincere spot that is true to their work. I was in need of help for my car, called, easily scheduled a time that was convenient. They helped me make it affordable. I made sure to check and see if they would sneak some unnecessary maintenance, they passed wholeheartedly. They really just want to do business and have it be solid so they can sleep well at night. I will be using them more often. This is where I want to go and I only write this so people who are also questionable about trusting others with your car, Bovans is a place I am confident to get the job done well and to be helpful and relaxing.

Went to get my AC fix back in May it cost me $500 it is not working!! Took it back and said it…read morewill be additional 1000...OMG what a horrible place

This place was recommended by a family friend so I went ahead to give the place a try. Overall,…read morecustomer service was good and they offered reasonable price for their services. I had to get my transmission fluid and timing belt replaced and I waited less than 2 hours for everything to be done. Before leaving my car with them, the mechanic took the time to explain and show me what they'll be doing like where the timing belt was and how it looked/why it needed to be changed, etc. Mine was very rusty and was in bad condition so I'm glad he showed it to me. That itself shows me honesty and quality service of this place. Their waiting area is pretty small, maybe good for 3-4 people. If you anticipate waiting longer than 30 mins for your car, I suggest going with a friend and going to a nearby food spot and wait there instead :)

PK Auto has been my "go to" mechanic for the past 3 years. Reasonably priced, great & attentive…read moreservice. I really appreciate Hamza & his team!I strongly recommend!

Excellent service they fixed my tire and had me out the door quickly. The staff is very personable…read moreand professional.

I do not recommend this mechanic due to poor communication and incompetency that resulted in my…read moreLane Keeping Assistance feature being disabled without repair. I brought my car in to repair the passenger-side window. I purchased the part the shop recommended (the driver-side window switch) after asking whether the passenger-side switch was needed. I was told it was not. When I was first told the car was ready, the passenger window still did not work. After I pointed this out, the mechanic changed fuses in the fuse box and stated that different voltage fuses were required. Even then, the window would only work once the car warmed up, which I was told was "not a big deal." When I tested the window from the passenger-side controls, it did not work at all. By this point, I had already paid. Shortly after leaving, I noticed my Lane Keeping Assist (LKA) warning light was on. I informed the mechanic and was told it would go away after driving. Weeks later, the light is still on. I was then asked to pay to replace the passenger-side window switch... the same part I was originally told was unnecessary. When I asked about the LKA issue, I was told they would need to look at the car when they had time. The work performed resulted in additional issues, and the repair orders do not reflect the misinformation given or the fuse changes that occurred.

Good quality work. Fast and reliable service. We take our compay cars there all the time. No…read moreproblems with service and they fix the cars within a reasonable time! Never any problems after we receive the cars back from there shop!!

Went there bc my check engine light was on . He told me my problem fixed the light and didn't…read morecharge me. I thought that was very nice of him. He told me to come back if it happens again. I definitely will use them again since they were so honest