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Closets by Design - Minneapolis

2.4 (57 reviews)
Closed 7:30 am - 6:15 pm

Services - Closets by Design - Minneapolis

Home interior design

Partial home interior design

Home organization

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This has been a bad experience for us. Everything seemed fine until we signed the contract and made the payment. This company outsources the installation, and the installers had communication issues. The parts for the closet arrived damaged and incorrect. The upper trim was wrong. The installer blamed the designer. The trim wasn't done, and it caused damage to the ceiling. The second time, a different installer came to install the new door. The new door was oversized lengthwise, the handles were misaligned, and the drawers were uneven. Finally, the third installer came with the new door. All the door handles had different edge measurements, and their levels were inconsistent. This is a very unprofessional company, and their workmanship quality is low. I would not recommend these people. Now I am left with issues that I have to fix. Shame on them. I will be filing a complaint about this company.

My closet

My designer Harmon was awesome. Punctual, smart, knowledgeable and polite. He made the process easy and enjoyable. Harmon was able to take my ideas and thoughts and put it to paper perfectly. The installers were also fantastic, super friendly and very fast leaving their work area nice and clean. I highly recommend this company, A+ service beginning to end.

They came and designed a closet that would work for both of us. The two guys who installed the system were friendly, worked great, and cleaned up when done. The entire experience was stress less and good.

Tushar A.

Amazing experience overall. We reached out and scheduled an appointment with the designer to do custom closet in our master. Emily reached out and spent time with us to go through the space, measure and created a great design. She was thorough in explaining her thinking around the same and incorporated our thoughts and requirements very well. We scheduled the installation after that, which took a while due to COVID-19 delays. The installers gave us a call a day before coming in with a prompt reminder. The entire install was a breeze as Mike and Mike took about 2 hours to get the closet completed and they ensured the space was clean when done. The space was transformed thanks to the great team at Closet By Design. They were all professional and helpful and ensured great service throughout the process. Special callout to Emily Dufault, our designer, who made this process a very smooth and enjoyable. Totally recommend the service since they are affordable and provide quality work.

Jessy H.

I noticed a fair amount of one-star reviews, which made me hesitant to use these guys. The price point and professional design consultation was the deciding factor to use them. The closet was installed yesterday (in my daughter's room), and my experience was entirely different from what I was expecting from the other reviews; here are a few quick points: * there was a reminder call the day before * the installers were on time * the closet was installed in about 5 hours * they worked around a few obstacles (shelving, trim, and outlet) * they left the area clean/picked-up Each experience may be different, but I'm glad to report that my (personal) experience with Closets by Design was sincerely exceptional.

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7 months ago

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3 years ago

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We appreciate your feedback and review so much, Prescott!

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1 year ago

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2 years ago

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Thank you for your amazing review and recommendation, Adrienne!

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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We're happy to hear that your installation went well, Linda!

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4 years ago

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4 years ago

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8 years ago

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5 years ago

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7 years ago

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8 years ago

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4 years ago

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4 years ago

I love my new closet!! Excellent service and reasonable pricing ,100% satisfied customer!!!

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Thank you for the great review, Lacey!

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4 years ago

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10 years ago

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7 years ago

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7 years ago

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8 years ago

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11 years ago

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Ask the Community - Closets by Design - Minneapolis

Review Highlights - Closets by Design - Minneapolis

I am very happy with my new closet!

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Revival House

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We have been working with Mingle and Studio M on a project that isn't really huge, but we have…read morereceived amazing customer service and attention every single time we come in. I have been working with Carly from Studio M who is coordinating the design side of the project. To address the previous reviewers complaint about Mingle not taking small jobs, there is something this reviewer is leaving out. Studio M will not contribute design help until you sign a contract for their time as they are a separate but complimentary entity that provides extra design services for Mingle clients. It would be absurd to expect a design firm to provide free services without a contract. Also, it would be absurd to expect a company to place an order with their supplier without a deposit. So, it is possible the communication from the previous reviewer was a bit poor. But, back to my review. First of all, our project was well under 50K. I would estimate it around 20-25K. And I have to admit that Mingle's opulent showroom initially intimidated me so much, I went through the doors with a great deal of skepticism. However, I am happy to have been proven very wrong about the perception that they would only work with big jobs. I was very upfront with them about the size of our new home and they remained unflinchingly helpful. Love love love working with Carly and Mike. We came to Mingle in a panic after realizing the cabinet supplier the builder was using just wasn't providing the service we needed. After losing weeks with the previous supplier, we were up against a wall, and Mike worked quickly with my husband to put together drawings and a quote. Then, Carly and I tweeked the layout and wood selection. It was an extremely quick process that went smoothly because of Mike and Carly's the high levels of experience, expertise and professionalism. Because Carly is an independent designer, I am able to bring items, swatches, and ideas from outside of Mingle, while utilizing the amazing selection Mingle offers. The process Studio M offers is really very fluid and flexible and helped me immensely in getting design decisions made and move our project along quickly. I am not a designer and I have never liked the selection process, but working with Carly has been extremely enjoyable because of her ability to assess and offer up reasonable options that fit my needs. Our meetings have been at Mingle, on-site and at a tile shop so far, but I look forward to using Carly's services throughout this design selection process and so appreciate her ability to help set priorities in the design and building process.

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Charles Cabinets - Another Amazing project for Beautiful Chaos Renovations and Charles Cabinets

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Closets by Design - Minneapolis - interiordesign - Updated May 2026

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