I have a regulator clock that was gifted to my parents around 40 years ago. My mom has wound it regularly every week for those 40 years. Then one day the spring sprung. It would only go two turns and spring back. Clocks like this don't work well when you can't wind them. So I brought it back from her to try and get it repaired. I went to one shop on Main Street in the Arts District. Nice shop and friendly owner but the price was way higher than we really wanted to pay. So I found Clocks and Locks and took it in for a quote. I was asked to leave the clock and was asked to call on Monday for the quote. Whoops, I forgot to call until Thursday almost a week later. No matter. I called and gave them my name and ticket number. I was given a quote of about half as much as the first place I tried. It was still a lot of money but much better. I agreed to the price and was told it would be about a two week job. This included taking the clock apart, cleaning the gears, replacing the bad spring, replacing the key hole cylinder that had become warped over the years from hundreds of windings. Then putting it all back together. I called a couple of weeks later to find out that my clock was now ready. When I picked it up, the owner advise me that I should have it serviced at least every 2 years to keep it working. If I do, great. I'll keep on top of it. If not then hopefully I can get another 40 years out of it. By then I should be too old to care. read more

Clocks and Locks - My Howard Miller regulator clock - Clock Repair Near Me - Henderson, Nevada

Great service! Came to the house to fix my father's grandfather clock. Very knowledgeable.

Terry fixed a Seth Thomas "round top" for me in a very short time. Excellent service and workmanship at a reasonable price. Very knowledgable about his craft. I recently brought in a grandfather clock for repair. We live in Alaska and brought the clocks to him. Highly recommend. read more

They were able to find parts for my antique wall clock and restored it to perfect working condition.

I inherited a Black Forest cuckoo clock from my folks after they passed. They bought it in Germany from the craftsman who builds them. Anyway it stopped working properly so I tried fixing it myself. Tip: sometimes YouTube how-to videos don't work!! I took it here and he knew exactly what was wrong with it. Needed several adjustments as well as a new music box. Told me it'll take a month or so. Just picked it up today and not only is it working beautifully, he cleaned up the outside and it runs like new now. I highly recommend this place over say M and I (who told me they'd have to ship it back to Germany for repairs!!) if you happen to need any type of expensive rare clocks fixed. Couldn't be happier, and the price he quoted me didn't change. (I.e. no hidden fees) Now my heirloom is back and I can remember my parents every time it cuckoos. Thank you Clocks and Locks! read more

Highly recommend this business - meticulous, free estimates, and experienced. I took my grandfather clock in for repair - he said it would take a couple of days to check it out and see if parts were available. I called back - parts were available and repair was possible. There was no need to return to the shop to give a deposit - I gave approval to repair over the phone with no deposit. The estimate was fair considering the amount of moving parts in a grandfather clock and age - mechanical parts do wear out with age. If you need clock repair "Clocks Locks" is the right place for repair or just a maintenance & cleaning. BTW - after 15 moves in and out of the country - I had the three weights in the wrong order and now they hang properly thanks to "Clocks Locks". Lastly, the grandfather clock keeps perfect time now. read more

Bad, Bad Business manners, in my opinion . Would never do business with them . On Nov. 6, 2025, spoke over the phone and was told they offer a FREE estimate within 24 hrs. So, went to the shop with my broken clock. Said I would return the next day to get an estimate and if too high repair cost , would pick up my clock. Employee or owner seemed annoyed that I might not want it repaired if estimate too high . Then , told me to take my clock and get out. Didn't want my business. read more

Terry at Clocks and Locks provided repairs for two clocks. These clocks are not grandfather, but they are of unique design. Despite my concerns about the success of repairs, Terry proved to be an exceptionally gifted technician. He not only met the timeline of commitment, but both clocks were restored to perfect working condition in advance. The fees are very reasonable; in fact, I was expecting double, or triple the amount charged. If you have a time piece that is in need of restoration, I strongly recommend Clocks and Locks. read more

Terry did an amazing job repairing my antique Schoolhouse clock! It hasn't worked in 30yrs and now it's been restored thanks to "Clocks & Locks". It was a family heirloom given to me from a friend that recently passed. Looking at it reminds me of her. The price was MORE THAN reasonable! Thank you Terry! read more

Clocks and Locks - Clock Repair Near Me - Henderson, Nevada

Very helpful, knowledgeable and professional. It was a Great experience!!! A very positive experience!! read more

We brought our family Cuckoo clock in to be repaired. They quoted $105 to repair it. It's very special to us but hasn't worked since our father passed away 27 years ago. It's kinda hung on the wall, as a reminder of hundreds of times he lifted a grandchild to see the Cuckoo sing. Not only did they fix the clock for the quoted price, but they cleaned it up to look good as new! We happened to bring in a music box just to ask if they knew anyone who could fix it. They took the time to look it over and fixed it as we waited. No charge. We received great customer service, quality work and our precious items back In working order! Definitely recommend! read more

Very knowledgeable and did a great job fixing my vintage clock. Will be bringing more clicks to be tuned up!

I have followed this company from different locations and have to say there's a reason why, they have fixed everyone of my problem, Clocks and or watches! There was actually one time when they could not fix it and he went beyond the call of duty to try to figure out why, but it just wasn't meant to be. A+, Clocks and Locks . read more

When i needed a older cuckoo clock repaired, i was not optimistic about finding a shop nearby. I was surprised to find Terry, and he was right down the street! What i didn't know at the time was that Terry does nice work at a fair price, follows up on his commitments, and completes the job on time. These are all things that we should see every day, but sadly, we don't. This is what makes it such a pleasant experience when you do find a shop like Terry's. I hope my clock won't need serviced anytime soon, but when it does, i know where I'm taking it to! read more

The repair was fast and quality was great. We needed the chain replaced for our Cuckoo clock and they did it for a very reasonable price. Would definitely recommend for clock repairs. read more

Great value & service. Fix my grandfather clock that I was afraid as old as it is was a goner, they fixed it runs great at a fair price. Thanks read more

I tried calling this business this past month and never got any response from the message that I left. I can only suppose they are no longer in business. Or they're not interested in mine. I contacted another clock repair. read more

My 35 year old grandmother wall clock had broken the spring. I was so worried that it would never be repaired and I could not find anyone to fix it. I called clocks and locks they told me that they would be able to repair it. I dropped it off and it was done in no time. So happy that the repair was so reasonable I thought it was going to cost me an arm and a leg. Thank you clocks and locks I am so happy that my clock is back to working and on my wall again. read more

Clocks and Locks - Clock Repair Near Me - Henderson, Nevada

I emailed asking if we could get an estimate for repairs and if we would need to bring the clock to the store or if they would come to my house. I received a rude email saying they were not going to anyone's home. They didn't answer my question about an estimate. I responded asking if we could bring my grandfather clock into the store and received another rude response saying clocks needed to be adjusted where they sit. They never even bothered to ask what was wrong with my clock. For a "mom and pop" store, they have crappy customer service. read more

I have a "newer" cuckoo clock that wasn't keeping time. I brought it in for service and they were able to get the gears moving again. The service took longer than originally intended because he wouldn't release my clock until he knew it would keep time. I love that the owner has so much integrity to back up his work. I highly recommend Clocks and Locks and I'll be their loyal customer as long as they're in business. read more

Great service, they do excellent work on clocks. My bf got a cuckoo clock from his grandmother just before she passed, and it needed some maintenance. Their price for fixing the entire thing was under 50 dollars. -1 star for odd/poor hours. Being closed on a weekday in the middle of the week? Not so cool. Would definitely recommend to anyone needing clock maintenance, though. read more

I brought my 52 year old Seth Thomas clock in for Terry to look at. It hasn't run for several years. Terry Service my Clock for really reasonable price around $25 I took the same clock to a repair shop on spring mountain and they wanted 400 to Services I'm so glad I found Terry. read more

If you are looking for a reputable clock repair shop, this is the place. Terry doesn't upsell or overcharge like some places do. This place is a hidden gem. read more

I found this place a few months ago and he is wonderful. My ships clock had stopped working and he fixed it perfectly! Now my other antique clock a Seth Thomas, has decided it needs help, so he has fixed that one also. He is fast, inexpensive and does great work. U can tell he really loves the clocks. Thanks for fixing my beloved family heirlooms. read more

Very rude customer service over the phone when I called to see if my clock was ready for pickup. Was given a ticket with a claim number and when I called and tried to give the number the man that answered was very rude. Definitely won't bring anymore clocks or watches for repair here. read more

I had two battery operated wall clocks that had stopped working. After calling several places that were either jewelry stores and places that work primarily on grandfather clocks, I was delighted to find Clocks and Locks. Both clocks were ready the next day, pricing was very reasonable and service was friendly also. Highly Recommended. read more

I have an old school clock I purchased at auction repaired at Clocks and Locks. It was in worse shape than I had hoped and needed a complete overhaul. But, two weeks later, the clock was ready and running perfectly. The owner even gave me some pointers on maintenance and how to set the pendulum for greater accuracy. read more

I have recently had 2 clock repairs done here. The work was quick and reasonable with good results. They also have several lovely clocks for sale on display in the store. read more

If I could give 0 stars I would. Placed a service call for an in home repair of a grandfather clock. Had to wait a month for the appointment. Took the day off work to wait for the guy to come do the repair. The appointment time came and went. No phone call or contact what so ever and he never showed up. Worst clock repair in the valley! read more

Not happy with my experience. Gentleman did not explain well enough about repair and did not write anything down for me.

I have gone to Terry at Clocks and Locks for at least 20 years; he is incredible when it comes to fixing clocks. I now live in Virginia, have a coo coo clock that I've had for close to 35 years. Took it to a "repair shop" in Va and was charged $150 for nothing. In fact, they destroyed several internal components in my clock. Flew out here, with coo coo clock in hand, (wish I were kidding) and have left with Terry. He is the ONLY one I trust to work on my clocks. He is incredible. Honest. Quiet. Efficient. You won't find anyone better. read more

Yep he's the best, and he moved to 183 N Gibson Road #160, Henderson, Nevada