Why not rent a scooter at Clock Mobility. It didn't work. Had to recharge several times while on Mackinac Island and at Grand Haven. It takes a lot out of your day sitting waiting for the scooter to recharge after charging it all night. read more

We rented an accessible van and the ramp wouldn't come out and was on the phone with 3 different people and they couldn't figure out the reset and had me manually pull the ramp in and out. Then they delivered a 2nd van that the ramp worked once and 3 men at the hospital had to lift my husband in his chair in the van because the ramp wouldn't come out again and again spent time on the phone with service and techs for them to tell me to manually crank out the elctric ramp. Will never go back to this company. read more

I purchased a van the end of November 2019 from Clock Mobility. When I turned on air conditioning for the first time in May of 2020 it only blew hot air. I drove the hour and a half to Traverse City and they confirmed the air conditioning was not working. I was told to take it to a Chrysler dealer for a pressure test. I had surgery in June and it was August by the time I was able to get this done. I was told the leak was where the line had been rerouted around the rear axle by Braun and since Braun rerouted the line Chrysler's warranty would not apply. Clock told me Braun would fix the leak but wanted Clock Mobility in Grand Rapids to do the work which they did in September and when I got the van back the AC worked fine. I went to turn the AC on this May and once again it is blowing hot air. Clock Mobility again wants to fix in Grand Rapids. The earliest appointment I can get is June 23 and they want the van for a week. To rent a van for the period they will have mine I was quoted $89/day =$623 for the week plus taxes I would imagine. 6 hours of my time going back and forth to Traverse City. The local Chrylser dealer quoted me $800 odd dollars to fix the leak last August and I am confident if Braun had allowed them to do the work I would have air conditioning now but now I have spent two Mays, two Junes a July and August without air conditioning. I would think when you pay $63,000 for a van it is not unreasonable to expect the air conditioning to work. At this point I will pay for another pressure check and have the dealership to the work correctly and chalk it up to my displeasure for ever dealing with Clock Mobility. read more