These people CARE. They are absolutely the best. I've taken two people with urgent eye issues…read morethere over the last year - they are kind, courteous, take them in right away, and have taken care of the issues immediately. One of them was at another eye doctor first who put dye in, looked at it, and said it was just scratched...by the next day it was a mess. Here they immediately identified an infection and took aggressive steps to eradicate it - the next day it was 75% better. They literally saved his vision with their quick action. I can't recommend them enough, they're fantastic.

I ordered my glasses a week ago I'm trying some different features I haven't had before!! Always…read moregreat customer service!! The ladies in the optical are amazing and both the doctors truly spend time with each patient and listen to any concerns I may have!! For years I went to a specialist down state and ordered frames hear in Cadillac which is where I started to learn of dr. Cook's practice?? As soon as I had the go ahead to see a doctor in Northern Michigan Dr. cook is the doctor that was recommended!! I have Been a patient since about 8th grade and I'm in my thirties now!! I'm am extremely impressed with the practice and where the technology has helped improve my vision!!

Don helped me coordinate the shipment of a gun from an estate in PA to Michigan. He was very…read moreresponsive and I am very grateful for the great service.

pharmacy located inside the medical building: super friendly and helpful, nice selection of…read moregreeting cards, basic OTC medications. And--they have a stock of Shingles vaccine!

Great little novelty shop with Michigan gifts. All the staff was pleasant and helpful. Every time I…read moreturned there was something new and unique to discover. Definitely will return.

Surprising selection for a small town Bridal Salon! Clean, modern, pleasant knowledgeable staff…read more They carry a full line of dresses for every formal occasion! Great alterations staff!

I discovered bridal expressions through a bridal show. They seemed very friendly and helpful when…read morewe made our appointment to look at dresses. After we ordered the bridesmaid dresses we were told it would only take 6 weeks to come in. It has now been 12 weeks and still no dress. Every time we call to find out the status the employees are rude and snotty. Finally after a few more weeks of getting brushed off I find out is going to take another 4 to 6 weeks for the dresses to come and with the wedding less than 2 months away I'm not sure they will come back in time let alone have time for alterations to be done. They are offering no discount of any kind and because of a contract they make u sign when you place your order I can't get my money back. So unless u have lots of money to waste and lots of time to wait I would go some place else where you'd actually be able to get your dress on time.

I am very surprised that this office is so offended by a second opinion I have never been told that…read moremy child's new glasses would not allow her to read written text she does have a high prescription and without her glasses she is legally blind we have been getting her glasses for most of her life and she is almost 18. There was an obvious mistake between the doctor's prescription and the lab and we were told there was not a problem and that she would just have to get used to it she's in high school doing homework reading on the computer I explain that and yet they still denied an issue anyway I do thank them for a prompt refund other than one person in there the staff has treated us very well I believe they just do not want to acknowledge a problem there's so many optometrist out there locally seems like they would really want to make this right . They stated they would no longer see her as a patient since they got her prescription wrong. If your glasses do not correct your vision problems take them back insist on another exam checking the prescription against the doctors orders Don't tolerate not being able to see after you have paid for a service. Thank you Janetta for very valuable lesson for my daughter to speak up for herself so proud of her set the example for your children too. They have my contact information I would love to share the actual prescription that she needs with the office I have a feeling they wouldn't be interested in it though.

It is a good store with respectful staff and reliable service. Usually stocked well, if item you…read moreare searching for is not available, usually is restocked in a timely fashion!