Im so glad I found this insurance company they are real convenient and affordable. I have referred…read morea couple of my friends and they agree so far it's the best insurance they've found.

We have a small business and we are insured through Great Southern Agency. They are great to work…read morewith and contacting them with any questions is always a quick email away. We've been with them for about 3 years now and have had nothing but great customer service, and we plan on being with them for a looooong time.

Great Southern Agency is as good as it gets!! Apples to apples they delivered on price, coverage…read moreand service. We didn't think our 10+ year relationship with our previous insurance could have been beat - we were wrong. They have us covered from top to bottom and we saved a significant amount of money. They have an incredible passion to deliver the highest quality customer service. They were accurate and provided a prompt response to all of our questions. There is a tremendous amount of value in working with an agent who cares for your best interest. We will undoubtedly refer to our friends and family.

My older parents met with Joey at this office and read good reviews. Unfortunately they did not…read morereceive good service at all. The policies were written, however, he (Joey) did not put the mortgage company on the homeowners policy, only put my dad as a driver . My mom tried several times to reach out via email and phone, CRICKETS. My mom then reached out to customer service who connected her the office manager (Amber)? Who was not happy that my mom called customer service. This agents office failed miserably and my parents went to a different agent and changed the agent of record. Enjoy your commission Joey, because they will not be back

Michael's office is amazing! Joey helped me with life insurance for me and my kids and Marieldrys…read morewas so much help for the auto! Any time I need anything or have questions everyone in the office is so helpful and kind. I can not recommend them enough!!!

My specific agent left the agency. IHS didn't transfer me to another agent or notify me that my…read moreagent had left the firm. So for months I sent emails to an address that no one replied to, and made phone calls that were never returned. As a result, I was auto-renewed in health insurance for 2026, which I then had to go through the marketplace myself to cancel and find a was to cancel payments on another site. The best part about it...I just assumed that my agent was ignoring my contacts, as she had done for all of 2024! Find a different insurance broker and thank me later.

From the owner: Your local, full-service insurance agent offering: Medicare Supplement Insurance, Part D…read morePrescription, Individual & Family Health Plans, Dental & Vision Insurance, Life insurance, Accident, Long Term Care, Disability Insurance, Cancer Insurance Policies among others. We now offer Homeowner's, Auto Insurance, Liability Insurance Coverage Including Umbrella Insurance Policies as well as Commercial Insurance to protect your business. We even offer financial services to invest for retirement, education investment and many other financial investment products. At IHS Insurance Group we pride ourselves on customer service. IHS Insurance Group is not just an insurance agency but an insurance broker. This means that instead of being limited to one carrier we can shop all of the major national carriers to find you the best price for the coverage that you need! An insurance agent who works exclusively for one carrier can't offer you that opportunity for savings! We are here to assist with any issues that may come up. We will contact the insurance company and resolve the issue for you! That is our customer service commitment to our customers! It is our goal to keep your cost down and will follow-up and shop new options for you when rate increases occur! As an insurance broker we are able to comparison shop so that you save! Our friendly licensed insurance agents are here to serve all of your insurance needs! You deserve an insurance agent who is only a phone call away!

Lindsey helped me with a policy for my Son! It's nerve wracking having to do something like this,…read moreand she made it so easy. She explained everything from the policy, price and coverage, and even let me select a date for the monthly fee!! TRUST her with your needs!!

From the owner: It is rewarding being able to help educate my clients and protect them in ways they didn't know was…read moreeven an option. My goal with each and every client is to help find what is most suitable for you and your family, not only whenever you're no longer here with us, but also best option for you while you're living. I am a broker and work with 30 A+ carriers so I can research and find the best rates and options for you. I look forward to serving you.

We are new to Texas and Derron, Kyle, and the office staff have been great helping us make the…read moretransition. We appreciate everyone's help.

Our experience with Caley Baillio State Farm was extremely disappointing, and I would not recommend…read morethis agency to a business seeking commercial liability insurance. State Farm originally approached us about insuring our handyman business. Before the policy was written, we provided detailed financial information and a complete list of the services we perform. We were fully transparent about our operations, including the fact that we perform pressure washing. We relied on the agency to review this information and confirm that State Farm could properly insure our business. After going through underwriting, canceling our existing coverage, and spending considerable time transferring the policy, State Farm issued the policy and we began paying the required premium. Approximately five weeks later, the agency asked whether we performed pressure washing--even though it had been disclosed on the information we originally provided. We were then told State Farm could no longer insure us. As a result, we had to start the entire process over again: find another insurance company, provide all our business information again, complete another underwriting process, and spend hours shopping for replacement liability coverage. This could have been avoided if proper due diligence had been completed before the State Farm policy was issued. Approximately six months later, State Farm audited the short period in which we were insured. During the audit, we were told that all payroll had to be classified under a carpenter classification, including the owners and office employees who perform no carpentry or fieldwork. Because the audit happened to include one of our busiest payroll months, the final charge was approximately double our normal monthly premium. We disputed the classification and the additional charge, but our concerns were not resolved, and the bill was ultimately sent to collections. My greatest frustration is that we provided the agency with the information it requested and clearly disclosed the work our company performs. In my opinion, the agency did not adequately review that information before issuing the policy, leaving our business to deal with the time, expense, stress, and disruption that followed. Based on our experience, I would not recommend this agency for commercial liability insurance. Business owners should carefully confirm--in writing--that every service they provide is covered and that office and ownership payroll will be classified appropriately before accepting a policy.

PBIS. Presentation was awesome because you know she truly…read morecare about making sure you get the plan that fit your needs.

From the owner: We specialize in a variety of insurance products, including Medicare, ACA Marketplace Plans,…read moreDental, Vision and Life, with a focus on creating plans that offer peace of mind. We work with multiple top-known carriers to find you suitable coverages and plans. We take the time to get to know you, understand your goals, and needs to help choose the right plan for you. Unlike a one-size-fits-all approach, we provide a personalized consultation to review your current coverage, identify any gaps, and explore options that align with your personal needs. Our goal is to make insurance simple and accessible, so you can focus on living your life without worry.