For the second year in a row, I had issues of incompetence with this agency. This time I was…read moredouble-billed. I called them immediately when it hit my checking account on July 1st. I was assured by the "agent" at this branch, my duplicate payment ($1,738) would be refunded in 5 business days. In a follow up to my follow up, I was told by Bristol West, that it was processed TODAY, July 9th. I get to wait 5 more business days (hopefully) to get my money back. The person at the agency said that she followed up daily on my issue. She must not be very good at her job. Farmers claims are very good. However, paying your bill is a hassle for you. It shouldn't have to be this way.

Carlos Aguilar with Farmers Insurance - Matthew Golden Agency was delightful to work with in…read moresecuring my home and auto insurance. He answered all my questions, explained everything clearly, and even called me back after hours for my convenience. The rates were much better than all the other agencies I had shopped. (wish I had found them earlier) I highly recommend giving them a call for your affordable insurance needs! Thanks so much Carlos!!

The best in the insurance business. I got flood insurance with them first, and then a few months…read morelater I got a quote for homeowners insurance at renewal... Tricia was SO prompt, answered all my questions and even went above and beyond to help me compare/contrast policies. Top tier customer service. I've never worked with a better insurance broker/agent. No runaround with prompt and HELPFUL communication!!! So grateful for them. Need insurance? Ask for Tricia! She's got you covered!

Update.....I've been back with Scott at State Farm for some time, Scott is still as helpful as ever…read moreand the staff is very nice to work with. I would and do recommend them to anyone looking for coverage, and as always..... Scott goes above and beyond. Give them a chance, you will be glad you did.

I had a great experience at Scott Shuff's office, the office was nice. Bridgette was very helpful…read moreand nice! - Brent Sugg

Cody and his team have always gone above and beyond to help assist me and provide me with excellent…read morecustomer service. Whenever I have a question I feel very confident that Cody and his team will be able to assist me. I have been with Statefarm for years now and have all my insurance through them, from my home and property to my many vehicles and RV. It's is always a pleasure finding a business that provides this type outstanding customer service time and time again. Not to mention the savings I have with them. I know as a veteran USAA is big within the military community but even USAA doesn't come close to Statefarm prices and customer service. Just wanted to say thanks for everything and keep up the great work!

So I would definitely recommend this business for all of your insurance needs! I spoke with the…read moreoffice manager- Shane, who is very knowledgeable and friendly. I was tired of Allstate raising my rates all he time, and Shane helped me save a lot of money for my home and car. Call them and you won't regret it !

We truly recommend you looking into Integrity Auto Insurance. My wife every year looks into new…read moreways to decrease our monthly bills and has been very successful in saving us money year round. She contacted David with Integrity Insurance and he was able to mask our previous policy, but with a lower rate of $99.60 monthly decrease for our auto coverage. Again, thank you for your services and making sure we save money!!!

I had been with the same insurance agency for about 10 years..I was not seeing any type of customer…read moreservice advantages for being a loyal customer here and my insurance kept going up and up and I've never been in a car accident or gotten any tickets so I wasn't satisfied anymore. I went into this office and was amazed at the great and friendly staff starting with the front desk agent named Jasmin all the way up to the owner Jarad who is so helpful and knowledgeable and passionate about helping his customers get the best and right coverage at the best price..love this office and their staff. Plus I ended up saving $150.00 per month on car and home insurance!!!!

One of the best insurance companies around! They will treat you like family! I really appreciate…read moretheir efforts!

I interviewed Mr.Brents for a magazine article in Swoon Memorial Magazine.He set national track and…read morefield records at Memorial High School and was a full scholarship T&F athlete for LSU. Mr .Brents served in the Vietnam War with the U.S. Army. Their office building ,parking and their suite is very accessible and professional.They are in the Surge Energy Building across from the Sam Houston Horse Race Park. After discovering this insurance agency I have always received polite and prompt answers to my insurance questions and concerns. Thank you, Andy Hollan

Best insurance agent!!! Very knowledgeable knows his stuff! Returns all calls and emails no matter…read morehow silly the question! I insure my cars, house and life with Clint Fagan's agency. He will also make sure you are getting the most for your money. Claims process is quick and Hassle free! Two thumbs up!!!!!!