Rating from m.c .mokemo the workers are very nice and professional an respectful feels like family when ever I'm there to take part in a study. Clinilabs is the best ,clean facility and well organized. oh and the food omg is top notch delicious !!!!!! I wish everyone there a merry Christmas an a happy new year god bless Clinilabs read more

I was asked to leave a review for Clinilabs, which is why I wrote my initial review below. However, I've had a hard time signing up for any trials for healthy individuals because of one nurse's opinion. She thought I had goiter when the reality is that she was feeling my trachea. She also insisted that my thyroid hormones be checked and when I checked them, they were fine. It is an absolute tragic waste that I was disqualified from doing this study when I was a perfectly healthy individual to begin with. Lastly, I've called numerous times over 3 months to be included in their smart glasses trials and not a single returned call. Spare yourself the headache and look elsewhere please. read more

Had me screen at this location all the way from Maryland just to lie to me about multiple major conditions of the study. My phone screener told me the checkin I was screening for was the 14th of August for 2 check in periods of 3 days each and one followup, with the wearable wrist device study being an add on voluntary study. Turns out none of this is true. They want me to return on the 14th to get the wearable wrist device which is mandatory for me to simply be an alt on the 20th for the followup portions of the study in question. The study is also 3 in patient stays of 3 days each not 2, and is 1 week apart for each not 3 days. They essentially lied about multiple pieces of information and when confronted with these lies during my checkin they shifted blame to phone screening staff and other parties rather than admit subterfuge and blatant misinformation/lying. Never have I had a facility think so low of me as a participant that they would lie about the number of check in periods, the day I would check in, my alt/dosing status, or whether a study was mandatory or not (the wearable wrist device, which they did clarify at screening as mandatory, but only at screening). I rate them very poorly, and as someone who travelled from Maryland to screen I am beyond speechless at their blatant lack of ethics or personal responsibility. Btw I'd like to mention a shoutout to Danielle one of the phone screening staff, what you did to me was blatantly unethical and was an act of outright lying, I hope you're proud. I will never screen here again and I recommend against anyone taking the risk to screen here. read more

I had no problem at all with clinilabs. everyone was very nice, told you everything and was decently punctual. They paid 100% on time.

I can't say to much due to my participation in a clinical drug trial, but I will say, I was very surprised in a few things & not for good reasons. Now, I do not know the Covid-19 protocol NJ; being a visitor from a different state, but there is construction going on and the construction employees & some of the nurses & staff had NO PPE on whenever around other patients or nurses. I was bothered because I'm fully vaccinated & boosted but the risk is still there, I don't know these people or their status; they're strangers, so I just have to trust that they're either vaccinated & or tested negative recently. This is my last thing, this facility is a health-care facility that knows how trials work. It should NOT be so chaotic. These patients, their caregivers & families & Drug Sponsors should feel welcomed, respected & know they're going to be safe & not overlooked or forgotten. read more

Loved that all the care team was thorough, friendly. I was nervous at first, but all my questions were answered and the office experience was good. Everyone was professional. Thank you for caring. read more

I was treated very respectfully by all staff. Enjoyed working with them. Would love to participate in future studies

Because I was there for clinical trials I cannot give many details but the staff was courteous and seemed very knowledgeable. What bothered me was my appointment was at 11am and I was told it would take between 90 minutes to 120 minutes to complete the screening portion of the trial. I did not leave until 3:15pm as they were understaffed and overbooked with people. Had I have known it would be a 4 hour process I would've turned down the trial. read more

I love this place. Very professional. I just wish that it would be more gender inclusive on its paperwork. It only lists Male and Female. I think it would be great if it can also include options such as "Other:", "Write-In:", or "Prefer Not to Say", as well as a section to list one's pronouns. I feel like this is essential, since it's participants come from a lot of different places and are of a lot of different backgrounds. read more

Based on my experience that I encountered via Clinilab was very pleasant. The environment was clean and the staff adhered to safety protocol due to covid. Moreover, the staff was very efficient and professional. read more

HORRIBLE CUSTOMER SERVICE SKILLS!! I confirmed with the secretary the day before she assured me I passed the initial screening and to come in the very next day, I explained to her that I was driving ALL THE WAY FROM NYC With ONLY $20 for gas, she assured me I passed the initial screening and if FOR ANY REASON IM TURNED DOWN I WILL STILL BE REIMBURSED GAS AND TOLLS, she also told me over the phone I will be paid $100 for the FIRST Visit. Ok. I get there after driving 90mins from nyc I'm waiting about 30mins. I then go in the back give a urine test , take a breathalyzer test for presence of alcohol. They then take me to get my height and weight, after that I'm waiting ANOTHER 30mins and a Nurse tells me I'm sorry your BMI IS TOO MUCH. Mind you I TOLD THE Secretary EXACTLY WHAT I Weighed OVER THE PHONE, I ask to speak to a supervisor. Apparently the ACTUAL Person in charge was off that day. So they decided to send me a "acting supervisor " I don't know WHY THEY DID THAT. THIS WOMAN BY THE NAME OF MARIANNE DITONNO WAS SO NASTY WITH THE WAY SHE TALKED TO ME. I HAVE NEVER RECEIVED SUCH A NASTY DISPOSITION FROM SOMEONE IN CHARGE. Clinilabs YOU GUYS NEED TO DO BETTER!!!! read more