Oof, where to begin? How about THEY ALMOST TRIPLE OVERDOSED MY SON?! Made an appointment early this past Tuesday morning for 9:40am for him to be seen. They seemed to be moving patients quickly, so I was optimistic. They called us in at 10:04am--not terrible, BUT a doctor didn't appear in our room until almost 10:30. At this point, my 2yo is getting aggravated from sitting so long, and I actually had to stick my head out and ask when the doctor would be coming in. 5 minutes later he appears and I explain why we're here. He was nice and attentive, I will say that, BUT my son was playing on his iPad and started taking pics and videos while I was talking. I guess he excitedly showed the doctor and the doctor reaches out (what I assumed was say "cool" or whatever) and instead goes "that's illegal" and quickly deleted it. Umm buddy, he's 2, you can't seriously think he's trying to set you up. I found that SUPER AWKWARD, especially when I was sitting right there and would have gladly deleted it. Moving on, the doctor leaves to "go check the appropriate dose" of what he wants to prescribe and we wait 10 more minutes before the nurse comes back with the printout that says they submitted the e prescription at 10:54am and we are free to go. By time we're back at the car, it's after 11am, and as if that wasn't bad enough, we get to the pharmacy 20 minutes later and they have no record (which was odd as every other doctors go right through), but I said no prob I'll come back later. I circle back around 2pm and again no record. They check a little further until the pharmacist overhears and comes up to tell me SHE LEFT A VOICEMAIL FOR THE DR BECAUSE THE MED HE PRESCRIBED CAN A) BE BOUGHT OVER THE COUNTER but B) IS ONLY SUPPOSED TO BE GIVEN 1x A DAY, YET HIS SCRIPT SAID EVERY 6 HOURS FOR FIVE DAYS. She was legit concerned "he'd OD the patient" HER EXACT WORDS!!! MY 2yo SON! In short, don't waste your time. That place is a HOT mess, with no decorum.
Also, the manager finally reached today, TWO days later, because they kept leaving me voicemails and texts asking for reviews, so I finally called back and went off how it's been two days, my son was still uncomfortable, no meds, I had to make a second appointment at his actual pediatrician (which is farther way), oh AND, these folks had the nerve to still charge me a copay. And of course, when the manager called she blamed it all on the pharmacist, even though she acknowledged that her provider was the one who wrote the script out wrong. In short, if you care about your loved ones, this place is DANGEROUS. Avoid at all costs!! Would give zero stars if I could. read more
