Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

I did not wait very long to be seen. Staff was friendly and office was nicely decorated, clean and…read morebright.

My father has come to this doctor's office and was treated poorly and was left confused and…read morefrustrated. Nobody attended to him for a while and staff was rude

Awesome doctor wonderful staff . Little house up in Massy, Tompkins, in baytown, great customer…read morecare, fantastic bedside manners love this place. If You need a p c p in Baytown, Go see Mary Fantastic doctor

I have had the pleasure of knowing Dr. Hewitt long before I became her patient because she took…read morecare of my very sick friend for years. She took such good care of him (I'd be by his hospital bed when she rounded) that when I kept getting sick weekly as a young 20 year old nurse...I decided to go see her. She diagnosed me with lupus right off the bat (unlike the rest). She managed my pretty severe flares over the years, referred me to other great doctors, and over all enhanced my quality of life. As a travel nurse...For the past 15 years I've had the pleasure of working with hundreds if not thousands of doctors...and Dr. Hewitt is one of the best. Her ability to diagnosis..and her real straight approach--combined with her true passion for making a human better is why I love her. She keeps everyone in my family in good health and I love her office staff. Ivy (her nurse practitioner) is smart, warm, and extremely knowledgeable while being warm and easy to talk to. People ask me how did you know you had lupus?? Dr. Hewitt that's how. The other doctors told my mom (my lupus symptoms started at age five) that I just had a different type of skin as a child...that my joint pain was growing pains...then in my teens and early adulthood I was told I was depressed (and I said I'm not sad at all I don't feel good)--the doctor prescribed antidepressants--Labeled as a hypochondriac...Unlike the four doctors in adolescence and childhood Dr. Hewitt told me "You can't fake strep, the flu, and a kidney infection"....and told me this is auto immune...tests came back all confirming she was way right...she has literally saved my life...So having the right primary care doctor is as important as picking out a spouse...for 16 years years I've been seeing Dr. Hewitt along with every person I care about...

Dr. Cesario Castillo is a very well informed family physician. I have found that he knows far more…read morethan he says; he is patient and listens to his patients before speaking. Generally, his references for specialists are very good. His phlebotomists are always top notch. On the downside, his office staff is very hard to understand on the phone and are sometimes not very responsive.

As one of their patients, I am very disappointed. I had a follow up visit from the E.R. I admit…read morethat I was late to the appointment. My appointment was for 9 am and I arrived at 9:14 am. Normally there is a 15 minute grace period anywhere, but to my understanding, the grace period here is 10 minutes, getting through construction on the road was a task getting there. Standing in the office, I was marked a No Show. My time, my gas and health did not matter. There was litterally no other patients in this office lobby. The receptionist did not take the time to even go back to ask if I could be seen. I was just told No. I am appauled at the level of service from someone with the title of Family under its name. I would rather take my money and health somewhere that cares more about the patient than 4 minutes. The doctor would have seen me for 8 minutes, probably. I do not recommend this clinic to anyone.

So I agree with the reviews on here that Dr. Horsefield is knowledgeable. I don't think that can be…read moreargued. What I don't appreciate is when medical practitioners get offended when you ask questions, or challenge theories when it comes to your own health. It is my body and my life, I think every patient should ask questions and challenge conventional theories. I have a thyroid issue. I am trying to find ways to heal it. I have been seeing Dr. Horsefield for maybe 5 years now, and have noticed passive aggressiveness before... but what I recently experienced is clearly unacceptable. I saw him for my regular annual appointment 3 months ago. My TSH levels were too high, so I got on some thyroid supplements and we retested about 6 weeks later. The results came in and the TSH levels were too low. I have since readjusted my medication and sent him an email politely asking if he could order the bloodwork to retest my levels so I can ensure i am now healthy and found the right balance. His response was callous. I have attached a photo with the passive aggressive response, where he makes it clear that he wont put the test in the system because he doesn't get paid for "answering emails, ordering tests, reviewing tests, communicating test results and maintenance of records" ..... REALLY? Aren't those tasks associated with being a doctor? I would be happy to pay him, for me it isn't about the money at all. In addition, clearly SOMEONE is getting paid when I order these lab tests because I'm charged thousands of dollars for them. All I need though is the bloodwork.... and he doesn't have availability for 2 months!?! I'm extremely disappointed that someone in the healthcare field is so much more concerned about their wallet than their patients health. Also if he wanted to charge me a processing fee that is fine, but his solution is clearly not in my best interest to wait 2 months and potentially do irreversible damage to my body.

I had an appointment for annual physical examination with Dr. Horsfield. I waited in the…read moreexamination room almost an hour. No one came in to check on me. I was frustrated and left. His assistant had the audacity to ask me if I wanted to rescheduled.

I'm so thankful for the help received from Victor and Provider Health Services in losing weight and…read morereaching my weight and health goals. I was frustrated and almost gave up after trying so many different options and diets to lose the 80 lbs that I had gained during the pandemic. Victor provided me the information and support I needed to lose the weight and, regain my energy and confidence back. I'm now back to being a lighter, healthier version of myself and I couldn't be happier. Looking for assistance in your weight loss journey ? Look no further, Provider Health Services will give you the tools you need to succeed.

From the owner: Our practice specializes in family medicine, addiction medicine, weight loss management,…read moreoccupational health, and men’s health, ensuring that our patients receive expert care tailored to their unique needs.

I came here because I've been scared to see a doctor for a long time due to judgement and what the…read moreoutcome would be. My mom has been seeing Dr. Kuo and swore by him so I decided to go. I was blatantly honest with him about everything I have been feeling. (Not to mention I actually thought his front desk girls were awesome and very welcoming). Waiting for judgement after telling him my poor habits, he could not have been cooler and more caring. He spent a very long time with me discussing options and recommendations. I felt super comfortable, and he acted like I must have been his only patient all day long (knew that wasn't true, waiting room had plenty of people). I recommend him for a caring and patient doc. Thanks Doc Kuo!

Dr. Kuo and his staff always treat me as if I'm family. Check in is very fast and Dr. Kuo takes the…read moretime to listen to all of my concerns and addresses them as if it was his own. I've never visited a doctor who actually took the time to have a conversation with you about different options while also keeping it light hearted enough to chit chat about other interest I had.

Wonderful doctor. She listens to you…read more That in itself is a reason to go there. I honestly cannot recommend her enough. I've seen my share of doctors in my 45 years and she is by far the best.

We chose Dr. McCain as our PCP for her close proximity to our house. She is the only provider in…read morethe office (no nurse or PA) so when she went on vacation for a week and her receptionist said she did not want to be bothered even though it was an emergency situation (needed an ortho referral for a broken bone), we knew it was time to switch providers. She left no one to help her patients- not even a different doctor nearby! Prior to this, her Quest Diag person who draws blood in office could not find my vein and was very unprofessional. And I have not been happy with how dismissive she was of some blood work numbers, so overall I would not recommend.

I've been a patient here for a year, and it has been a really great experience. The office is very…read moremodern, appointments are always on time, and blood work is taken ON SITE which is so convenient instead of going to the lab. I love the MyChart software which allows you to view all your medical records online, request refills, and easily communicate to your doctor online. I see Dr. McCormack, and he is wonderful! He's very easygoing, knowledgeable, and spends as much time as you need discussing treatment options. He's always interested in what you think about a plan and wants to agree on a decision together. You feel very involved with your care, and it's not in any way paternalistic. His replies to questions/refills outside the office are lightning fast, it's amazing! He is somehow always available to answer a question or help you if something comes up between appointments. He's very friendly and has a fun sense of humor. Definitely the best doctor I've ever had!

I have always had excellent service here. I saw Dr McCormack before we moved three years ago and we…read moreboth came back to him when we moved back. Even more special is that he remembered details about our lives even three years later, both medically and personally. It's hard to find primary care doctors who are engaged with you as a person and smart. Even morning labs were done quickly and efficiently. Never a long wait time for either. I feel well taken care of and my health is in good hands.

I needed to see a doctor yesterday as it turns out i have an upper respiratory infection…read more I was a walk in After filling out the registration on my phone I was brought in quickly Covid, Streph,and flu tests were given right away.....tech was very thorough and very nice Doctor came in to complete, i did not feel rushed Facility is very clean I would not hesitate to recommend in future

I was disappointed with my visit with Nurse Odette. I explained my symptoms, and she told me I had…read morean infection, even though my sinus and COVID tests were negative. She did not check my temperature even after I spoke up about it. She said she would prescribe Theraflu and ibuprofen, I rolled my eyes and even question why if she said I had some type of infection but I left feeling rushed and unheard. I had selected H-E-B as my preferred pharmacy on the online form. When I went looking for my prescriptions, I found out they had been sent to the Walmart behind AFC instead. I also discovered that cough medicine had been added, although I did not have a cough or sore throat. Way to go, Odette--not only did you make me feel worse, but now I'm searching everywhere for my medication! For $169, I expected more attentive care and clearer communication. I would have been better off using Amazon's online doctor service or Teladoc. I won't be returning. Thank you, Odette, for losing a customer and not going above and beyond for every patient!!!