Get a second quote and you'll see why I only give these guys one star. Do your due diligence before…read moreany major purchase; you'll be glad you did!!

Do not hire 669 Heat! Please share!…read more We recently had a ductless AC installed in our home by 669 Heat. The installation was not in the location requested. Initially the installer tried to make excuses (the centre on the template was not the centre????). Then he admitted it was his first time installing this model and that he made a mistake measuring. I would have appreciated the truth up front. We do understand that everyone makes mistakes. We asked them to correct the installation. The manager came to the house and suggested we move our TV and speaker to make the installation look better. Not the solution we were looking for. A few days later another 669 Heat representative came to the house and it was quickly apparent he was there to get payment and not fix the problem. He was rude and when I asked him not to speak over me he escalated. He threatened to remove the unit and to take us to small claims court. All we wanted was a corrected installation. Please do not hire 669 Heat. They are unprofessional and engage in bad customer service and business practices.

Had to go into the main Sudbury office due to a fairly large billing issue but everyone was…read moreextremely helpful and the problem was resolved quickly.

Roy Main is the guy you want to do your electrical work. My great aunt asked me to post- he was on…read moretime, courteous and professional. He took the time to explain everything to her. Call him!

Castle Plumbing and Heating has been taking care of my heating and plumbing needs on five of my…read morehouses over the past 18 years. Mike who manages heating is very knowledgeable and is able to come up with the proper size furnace for my houses. I have bought two furnaces recently which have been the right call: the tenants are happy and I'm happy. Some of the challenging plumbing needs on old drainage pipes have been taken care of by Rod who does a bang up job, quick and clean. This is a no nonsense company with a history of heating and plumbing services in Sudbury and area. Great service at competitive prices.

Had a new heat pump installed in the summer and as an air conditioner it was great. Now when I…read morewanted heat it's taken a bit to get some install bugs worked out but Dereck was great. Very professional and friendly. He was knowledgeable,efficient and made sure everything was working to our expectations before leaving.

AVOID. During the annual checkup, they shut the heat off on my 86 year old mom due to a pilot tube…read moreleak. Fair enough it seemed at the time but 5 days later the heat was still off and they told me even if they can source the part it will be another week or two and we should look at replacing the boiler. My own gas contractor got a tube kit locally in 15 minutes and fixed it in less than an hour. They left an 86 year old with no heat for more than 5 days for something that could have been fixed in an hour. They were also over $2,000 more for exactly the same new boiler. They then had the audacity to charge my mom $175 after all the stress of having no heat and after she had to pay someone else to fix the problem! I don't like to write harsh reviews about local companies but the owner was made aware and was completely indifferent as to how a customer of 10 years was treated. There are plenty of better companies out there that still care and stand up when things go sideways. This is not one of them - AVOID.