I had an exceptionally great experience with Climate Control for the purchase and installation of…read moremy new fireplace. I had been traumatized by an unskilled labourer and shady contractor having gutted my kitchen then walked off the job. I was afraid to be taken advantage of again. Climate Control was trustworthy and went above and beyond to give me the best price for this purchase, show care for me and my home, and follow up to ensure I was a satisfied customer. The owner himself, Steve, was very responsive to my questions. I felt supported - and that they care about their community, not just a sale. I would highly recommend them for customer service, as well as knowledge about their products.

A tremendous shout out to Steve at CLIMATE CONTROL for coming to our rescue today, after a…read moreswealtering day in the scorching hot sun, AFTER his full day of work, replacing a broken AC unit for my parents and I. THANK YOU for showing such kindness and compassion towards all of us who are ill. You are and honorable man. Folks, I called him this morning! And now the AC is humming. I highly recommend this man and his business; you won't be disappointed! CLIMATE CONTROL 705-207-6364

Had a new heat pump installed in the summer and as an air conditioner it was great. Now when I…read morewanted heat it's taken a bit to get some install bugs worked out but Dereck was great. Very professional and friendly. He was knowledgeable,efficient and made sure everything was working to our expectations before leaving.

AVOID. During the annual checkup, they shut the heat off on my 86 year old mom due to a pilot tube…read moreleak. Fair enough it seemed at the time but 5 days later the heat was still off and they told me even if they can source the part it will be another week or two and we should look at replacing the boiler. My own gas contractor got a tube kit locally in 15 minutes and fixed it in less than an hour. They left an 86 year old with no heat for more than 5 days for something that could have been fixed in an hour. They were also over $2,000 more for exactly the same new boiler. They then had the audacity to charge my mom $175 after all the stress of having no heat and after she had to pay someone else to fix the problem! I don't like to write harsh reviews about local companies but the owner was made aware and was completely indifferent as to how a customer of 10 years was treated. There are plenty of better companies out there that still care and stand up when things go sideways. This is not one of them - AVOID.