I called them in behalf of a foreign visitor to my retail location who spoke literally no English…read more It took them quite a while to send someone however, the person they sent was very kind to these people, and assured me he would get them to there destination safely I believe he spoke their language a little bit. So their service lacked but the gentleman who came to get them was very very nice. Thank you to the business owner for responding, it shows you care and again the driver was very kind to these people. Thank you and best of luck to your business.

I had cab driver khall #475 pick me up today and im telling you this car was so nasty I wanted to…read morego home and shower afterwards and this seems to be a on going issue with this company along with the drivers being on there phones and I mean Facebook or YouTube while driving even after asking to get off phone. I have a broken back and if they get into a car accident I would be paralyzed. This company needs to do something to get the vehicle clean and drivers to stay off there phone. Also this driver must know w trick to speed cause he kept tipping his dash camera up and then it didn't trigger the thing to say slow down. Awful awful awful what is it going to take someone to get really hurt in a accident for them to do something and since covid I would think they would have to clean there vehicles nightly but guess not gross here are some pictures.

I have used this service several times for rides to the airport. They are always punctual…read more Actually, they are always there about 15 min early and always let you know they are outside waiting. The cars are immaculate with bottled water on the divide. The driver is friendly and helpful. I recommend them highly if you are looking for a reliable service.

Excellent. Markos was on time, helpful, friendly and professional. Good value for our transfer from…read morehome to the local airport. We will request his services again in the future.

Zero Stars. Avoid this taxi service. Cab 5911 picked us up February 11 2025 at the airport around…read more3:45. He acted like he was inconvenienced by being there. There was 5 of us and luggage. He was definitely not happy to have to put out luggage in his van. We loaded two suitcases upfront with us. We gave him the address that was 4 miles away. His sign said $2.75 per mile but he said $25 flat fee. We agree to the price. On the way to our vehicle he asked why we didn't use a hotel shuttle. He stopped at our vehicle and as he unloaded a couple suitcases I unloaded the others and was placing them in our car. My wife paid him and he started swearing at her about a tip and said to use the shuttle next time. He never put anything in his computer or called in on his radio like I see all other cabs do before they start the route. I am sure he pocketed the money dishonesty to the company he drives for. Never again will we use this company. If I wasn't with I don't know what he would have done to intimidate my wife and kids. This man deserves to be fired immediately!

This is my story. they are the only reliable car service in Minneapolis at this time 05.16.21…read more Added to a Prince Forum and will spread the word . Hey everyone, pass the word on here. I lived in Minneapolis (specifically Eden Prairie -13 min from Paisley). I moved to Tampa and flew in for business. I had a friend pick me up from the airport. I had a Paisley tour scheduled at 10:40 Saturday for the shoe exhibit. First I tried Lyft w/o a confirmation response. So I cancelled and tried Uber. Same response. In addition, they had on their website "pickup not guaranteed". So clearly not using. I used another car rental service and recieved a confirm but they were a no show. I missed my Paisley tour. I was PISSED. There are no real Taxis and most car services have gone out of business. Please use Gold & Green Taxi service. They may have you pay before b/c ppl have been scheduling and they have been a no show. There is an actual person who answers the phone. Plan about 60.00 at most with tip (Eden Prairie to airport). I'll attach a card. If they are busy ask them for the next reliable car service besides them.

My car had died earlier that day. I called for a ride at 1:30AM, three hours before I had to leave,…read moreto ask if it was better to set a pick-up time or to call closer to the time I needed to leave. The dispatcher said to call back when I was ready to go and give it an extra 15 minutes just to be safe. I called back at 4 and requested the ride. He asked for the pick-up and drop-off addresses, which I tell him are Burnsville and Prior Lake. His response. "No, we don't have any cars." Hangs up. Terrible, terrible, terrible customer service. I will never use this company again. I try to use local taxi companies when I can, but if this is how they are, then let Lyft run them out of business. Avoid them like the plague and don't trust their answers to your questions to be true or correct.

Reserved a taxi online for pick up at 5am and called and confirmed the day before. The taxi never…read moreshowed up. I tried to phone them and it went to a busy signal all morning. I had to make other arrangements at 5am and almost missed my flight. Please don't use this this service - especially to make a pick up for the airport. Not reliable!!!!

Best series.always on time and great price! Amazing crew and…read moregreat team! The only number for this company is 612-599-7114

Arrived on time. Clean cars. New Vehicle. Thanks for the great service. I appreciate how quick you…read morearrived, it made me feel less stressed for the day. Minnetonka Car Service is now my go to for rides anytime of the day. The staff is professional. They are courteous. I will be riding again!

Hey Jeremy K I came back to the yelp app and saw that you asked me a question…read more I myself don't use the app I've been dialing rainbows number 332-1615 for a couple of decades dispatchers answer they send me a cab after you merged with blue and white a machine answers send me a cab sometimes so now technically just call or drivers who I think might be close to me because I love my Rainbow family my doctor appointment got canceled that day I didn't get to go I haven't called through the computer since I just call guys. Directly Thank you for your apology it just makes me so really sad because are used to trust Rainbow completely and I just don't anymore I don't feel like I am an important part of their clientele I feel like I come second fiddle to medical rides and maybe they'll come and maybe they won't and I don't know what to do about that All your drivers knew me your dispatch is the knew me. I look forward to seeing who would come or use the camp twice a day or more because I don't drive every time I think about the situation I feel really hurt because I am just not important to Rainbow Taxi anymore But that day that was my last chance of seeing that doctor I can't go and see her now until spring Always praised Rainbow I always told everyone to call Rainbow Always defended them against prejudice idiots who don't know what they're talking about. Sorry I didn't see your reply sooner Still don't see myself calling Uber no matter how many tell me how much cheaper they are I want Rainbow to go back to the way it was and I'll be happy in the meantime I'll call Yonas and Yonas the driver I was hoping to talk to Zach I didn't actually try calling that other line but I didn't get Zack anyway I talk to Albert didn't do much good because it was already too late the doctors office couldn't see me and I wasted a vacation day no I'm wasting your time with this long list but I don't know how to get all the words out I just so hurt I feel hurt that nobody cares anymore and I used to sell important cared about the used to look and sound excited Sorry this is rambling novel I'm just hurt this is Debbie I live in Minneapolis long time Rainbow user way back from when they answered the phones in the car I've gone to a couple of different addresses from there but I still call you every day if I go somewhere I have to take a cab back to you so that's twice today my current address is 28 20/31st my current work address is at 9:01 Marquette those are the two places that I would call from I can see the tablets with the list of runs that need to get picked up and how the guys just cherry pick I don't think they see these as people who have a place they need to get to pages see what's best for them and don't give us any other thought how long my order would've been laying on that bored that day never waited that long and I didn't have anyone to call who wouldn't just say Yep we have your order yup we have your order but I didn't get a cab feel free to contact me I would rather talk to you anyway because this talk to text novel like I answer here is just out-of-control and then it's just cause I start getting emotional over just really how deeply I was hurt by anyone who wanted to come and get me have a good night If you really do you want to talk to me the dispatch a Dillon he can get you my phone number your drivers Youness Chris they can get you my phone number probably a whole list of other ones

this company is trash. he arrived so late. I had to cancel my appointment because the appointment…read morewas 40 minutes from my house. the supervisor did not help at all. and ended the call with out saying anything back to me.