I ordered a belt to be made for my hand-painted belt buckle in April of this year. She took down all of my info and belt size at Rolex in Lexington. I had to call the shop 60 days later to find out the status of my belt. Seems it was misplaced or not yet done. I could tell that she was flustered because she had just gotten back into the states. So I let it pass. She promised me I'd have my belt very soon! Well guess what, 3 phone calls later and a lot of excuses I STILL do not have my belt. Good thing it's not a Christmas present!! I will have to take time out of my day to drive there and pick it up I presume. This store is very unorganized in my opinion and I won't be doing business here again. read more