The best service i ever had in my life i recommend that you go to this place if you have an…read moreopportunity.

I have a lot of back and muscle problems. I have been going to holistic massage for more than…read moreseven years. I swear, Tina has kept me functioning throughout the whole time. She gives the best deep tissue massage. It hurts so good and I am good for a couple of weeks. I would recommend her to anyone. You won't regret it.

Not sure why Yelp is asking me to do another review since I've already reviewed this business. I…read moredefinitely recommend this business. It's a small woman owned business. The owner is great and has a lot of flexibility in her availability.

I rarely write reviews , but I had to share how much Renee has helped me through a series of hydro…read morecolonic cleanses . She is not only incredibly knowledgeable, also deeply intuitive , compassionate and respectful of the body's natural healing process . From my very first session , I felt like I was in the hands of someone who truly cares--about her work, ,her clients and their well being . She has several locations and I've now had multiple sessions and each time I walk away feeling lighter , clearer physically and mentally and more in tune with my body. Renee creates a calm , non judgmental space , and she explained everything in a way that made me feel safe seen and empowered to take better care of myself. It saddens me to see she doesn't always get the glowing reviews she deserves--because if you take the time to allow yourself to be comfortable with the experience and let her do what she's gifted at you'll realize you found a true gem !!! I absolutely adore her , trust her , and I can't recommend her highly enough . She's made a major difference in my health and quality of life . If you're hesitant -- I'd say do it for yourself and go in with an open mind and a willingness to learn . I promise you won't regret it !!! Your only regret will be that you didn't do it sooner.

I've been to Renee's twice and both visits were incredible…read more My first appointment was with Cathleen and when I made my second appointment I couldn't get in with her and was bummed, but ended up with Kelly who did just as incredible a job! They really work with you based on your needs. The atmosphere is incredibly relaxing from the time you walk in the door. I walked out of there feeling more relaxed than ever! Looking forward to trying out some of the package deals in the near future! I can feel the stress melting away just thinking about it. My only gripe is parking - be sure to think that through depending on what time your appointment is, downtown Willoughby can be a pain.

Today was first time getting a massage, and well I was pretty nervous about it, but that was soon…read moretaken care of. My therapist was Bri, and she made the experience comfortable enough, and even the receptionist who checked me in, didnt get her name, was very friendly. Massage was nice, little painful on certain spots but thats probably caused by stiff muscle, but all and all, I'd give this company an A+, and I will certainly come back!

Favorite affordable massage parlor. We drive from Pittsburgh to Cleveland just to go here.read more

I requested a 2 hour massage, when I called the woman said thats fine. When I got there i was led…read moreto a room with 2 girls. They said 1 hour massage 2 girls. I didn't know what to say then they demanded tips up front $40 each. I said no only after if I think it was a good massage I will give you a good tip. Then both of them started reaching in my pockets looking for money and 1 grabbed my wallet. I was totally blown away and told them let's get this over with and I will tip you. Long story short, what was supposed to be a 2 hour massage that was to cost $120 turned into a 1hour massage with 2 girls that cost me $400 I found out when i got home. Somehow they got my money out of my wallet. And the massage was terrible on top of that.​

My friend and I wanted to do something relaxing on a whim and I wanted to try this place because I…read morepass it so often. It was an amazing foot massage for 30 minutes. It was so relaxing, and the masseuse focused on certain pressure points. I would highly recommend this place, wish I knew about it sooner. Clean, timely, friendly, perfect ambience.

The receptionist lies. I booked an appointment with a specific therapist but the receptionist gave…read moreme someone else. when I asked her about it she lied and tried to pretend we never had the conversation .

Great massage... Wonderful person!!! I've been going to Marina for couple years now. She can work…read moreout the knots and soreness if you need it or just relax you to sleep.

Marina is very friendly and her business is beautiful, Very clean and peaceful. She is excellent at…read morewhat she does, she was able to hit places that have been bothering me for a year. I feel so flexible and relaxed afterward. I'll be returning monthly. She is located at the corner of snow/Broadview ave in plaza right next to walgreens. I wish I would've found her 3 years ago when she first opened!

Everything went well. The owner herself called me. She was so nice and so professional. I have an…read moreappointment scheduled next week. Can't wait, very excited to go there.

I needed place that caters to women.It seemed like a salon for men. But I appreciate their response…read moreto me.

A few things: You said I booked a $25 beard trim. What I actually booked was a $32 (obviously,…read morebefore the reversal). I can show you the receipt. You said I was 11 minutes late. 11 minutes. Most dentists, doctors' offices, and social services offices provide a grace period of 15 minutes. That's a reasonable accommodation for traffic conditions. Even still, being 11 minutes late has nothing to do with me not having an empty chair when I got there. I could understand if it was 20 minutes. I arrived early to my 1st and 2nd appointments; and, the 1st appointment was good , which is why I booked the 2nd. I still waited 30-40 minutes before the second appointment began. On my 3rd appointment, I waited 10 minutes until the receptionist was off the phone just to be checked in and told that another barber would be completing my service. I said OK and was told he was finishing up. I waited another 10 minutes (while I read the reviews of the lounge) before I walked out. If we are talking about punctuality, I'll give you the 11 minutes, and you still owe me some time. I guess all those other people in the reviews complaining about your double-booking were 11 minutes late as well. You already stated in your own words, "To feel slighted is absolutely understandable and I will personally own that." There is nothing more to say after that. To accuse me of being condescending when all I am doing is telling my side tells me two things. #1, you don't know what condescending means. And #2, you don't know what accountability means. Lastly, I have never seen or spoken with a Lozell S. I spoke with a woman that day. I did not get her name. I was never asked, nor was I ever offered an opportunity to speak with the owner. If I had, I would have taken that opportunity. I am a reasonable person. I asked her if I could receive 50% back. She said no refunds. I said OK. She never mentioned a refund at all. I took it like a life lesson, and I left peacefully. I did not know I had been given a refund until after I left my initial review. Even then, I only asked for 50% back. If anyone says anything different, it is a lie. I did receive the deposit back, and it is appreciated. To anyone reading this: Read my comment carefully. Then read the response from the owner. Then ask yourself if you really want to take the chance of having to deal with this. A professional owner would have stopped at "To feel slighted is absolutely understandable, and I will personally own that." Instead, this owner would rather call the customer a liar in a Yelp review. Read the other reviews and ask yourself if you think I'm lying. This has been wild.