The overall experience was positive. The massage was done carefully, and I felt relaxed at the end…read more The only small detail that could be improved is the warmth of the room.

Let me start as most start their reviews; I have had many many massages in my adult life and know…read morewhat im looking for on a webpage or ad when I'm on travel. Natural Massotherapy (NM) had a well put together site and I contacted them for appt. They were gracious and fit me in. After a long day of driving 6 plus hrs into the area I was full of stress knots in neck and sciatic was acting up. I found the bldg easily enough per sites directions. The therapist was very professional and the therapy room was lockable to the public which I liked. Her touch was warm and soothing and although she was told exactly where my problems areas were she didn't go directly to them. She clearly has a routine and method to her therapy sessions. When she did make her way to the areas she gave then extra attention they needed. It was so relaxing I felt like falling asleep. Some places I've been to they do sheet cover a d some do not. I don't mind either way as I'm ok with being nude. She utilizes a soft set of sheets to cover and then moves it or your body around to work. When personal parts were close to or did slip into sight she very easily reconfigured the sheet. So professional and great massage that left me feeling 10x better than when I arrived thank you.

Tried this place for a lymphatic drainage massage by Jessica. I recently had a tummy tuck, and this…read moretype of massage was very impactful at reducing the swelling plus it was very relaxing. I would certainly recommend this place and I would certainly recommend Jessica.

This is one of most amazing places in Cleveland! The moment you walk in the door, you smell and…read morefeel the relaxation come over you. I have a very stressful career and was experiencing extreme pain in my neck and back so I decided to increase my massages to weekly deep tissue massages. The pain is now gone... thank you to the amazing massages and treatments I received from Bodhi Tree. I have tried multiple places, and this is the true gem in Cleveland. The facials are also amazing... They use the best products!

I purchased a couples massage Groupon to go with my best friend (my husband hates massages, he's…read morecrazy)! The price was absolutely right, it was only $50 for a couples massage, but I feel now I should have realized what I was going to get for $50! Booking the appointment wasn't that bad, it was just a two turn game of phone tag which I can handle. I'm going to preface the following with: I'm a massage therapist, so I have a fairly high standard for massage and certain massage practices. When I booked the appointment, Renee (the owner, I'm assuming), informed me that there was an additional $30 fee to cover sales tax and gratuity. I let it go, because I had already bought the Groupon, but I did not like the fact that she added her gratuity into a "fee". I feel it's shady business practice and one that will not bring returning clients through the door, but I'll get to more on that in a minute, on to the massage! As for the massage, it was a very basic massage, it wasn't bad, but it wasn't necessarily good either. The office is located in the City Club building and it's a little hard to find unless you know downtown Cleveland well. The massage room was small and cramped, and it seemed like I was suffocating when I was face down on the massage table because there was a space heater fan blowing right in my face. There were no intake forms to fill out or liability waivers to sign, which I thought was odd. I've always had my clients do intake forms and sign a liability waiver. The waiting area was a eating area for everyone that shares the 10th floor in the building so I thought that was a little odd. I had Renee and my friend had Tanya from Tanya's Infinite Touch, I'm guessing they work together for the couples massages, they seem to share that tiny space, so I'm guessing that's how it work out. Renee worked out some my knots, but she did some joint work that I'm normally not a huge fan of. Joint work is hard to do correctly without injuring someone, so I'm very picky as to who I allow do it on me. She didn't ask me if I wanted specific areas done, she just kind of did her thing, which for the massage novice is fine, but for someone who not only does massage therapy for a living, but also has had a million massages in her lifetime, I would probably be more mindful to ask if there were any specific areas to work on. My friend thought that Tanya was too rough and had too long of nails to do massage properly. As a massage therapist, you should know that you shouldn't wear nail polish or have long nails. As we were leaving, I paid Renee the additional $30 that she stated covered sales tax and gratuity.. Charging the sales tax, I completely understand, however, I don't HAVE to give you gratuity. You have to understand in this business that gratuity is NOT required. It is always appreciated, but NEVER required. It really threw me off that they were requiring that I leave gratuity when I didn't have to leave anything. The funny thing is, I ALWAYS have tipped my massage therapist wherever I have gone, at least $20, sometimes more if the massage was amazing, but never less than $20 especially if I was using a Groupon. If Renee hadn't said that gratuity was required, I would have left $20 each for Renee and Tanya and paid the sales tax on top of that, but because they made me obligated to give them money I didn't have to give them, they got less. I or my friend will not be going back, I don't want to have to be demanded to give them more money. Oh, well, their loss.

I purchased a Groupon for $25 for a massage. When I called to schedule, Renee informed me that…read morethere is an additional $20 that I am required to give her on the day of my appointment. This was not mentioned in the Groupon deal. If the extra $20 is mandatory, she should have run the Groupon for $45 instead of $25. That's almost twice the amount I bought it for! Kinda seems like a scam, or at the very least terrible business practices. Ironically, I probably would have tipped more than $20 had it not been for her requiring it. On a positive note, Renee herself was very nice and conducted herself professionally for the most part. The massage was relaxing, although I've had better. I can't say I'll be returning in the future.

Big shout out to Lisa! I've had a few facials with her and they have been fabulous. I love the…read moreprivate experience I get here, it's so much better than going to a regular salon or spa and dealing with other customers, the noise, etc. I've also taken a few yoga classes and have left feeling so refreshed. I love everything that they are doing here!

I read a review about them not being able to manage their schedule. I had an appt for two people at…read more10am. My whole morning was scheduled around this appt. I arrived to no one being at the facility. I checked my email and had received an email at 9am saying my appt was cancelled. I find this to be unprofessional considering the late cancellation and it was done via email when a phone call would have been much more direct. I cannot comment on the treatments and experience (as I never got the chance to receive any services) however, from a business aspect I do not recommend this place as dependable.