Wait time: GREAT Service: Friendly…read moremy issue was that they didn't actually listen to what I was saying. I repeated what was wrong multiple times and they didn't believe me or see the issue even when I pointed it out. Sadly they didn't have answers for me, and recommended I go somewhere else.

I had to come here for DOT purposes but I noticed that even with appointments, you have to wait a…read morevery long time. Many patients were so unhappy about this which is understandable but the front desk people weren't the nicest either. They functioned very robotic with their emotions and responses. The guy also made fun of a patient who left his wallet in the car with another patient and I found that to be very unprofessional. The medical examiner doctor and the nurse I got were extremely nice and professional, they get 5 stars! If I had a medical emergency though, yeah no I wouldn't come here ESPECIALLY out of pocket.

Service is always on point. Entire staff is super cool. Short waits most times and courteous…read morestaff. Doctors are so nice :-)

My wife was not feeling well. Was pretty sure it wasn't a flu or COVID, and would likely need lab…read morework to determine the cause of her not feeling well. She called Centra Care and asked if the providers would be able to write a script for lab testing. She was told yes. Went for the visit, paid her $50 upfront. Then was told they were sorry, but they could not write a script for lab. Staff was empathetic, and admitted that at times they do give scripts for lab. Waste of time and feels like we should able to get our money back?

By far the worst experience I have ever had with a diagnose, I had an upcoming cruise and figured I…read morewould get something to knock out a sinus infection (seem to get them each year), waited over an hour after my appointment time, was told to get over the counter meds, when I relayed that every year it takes antibiotics to knock it out, the physician ignored the advice, of course it didn't work, ended up getting A tel health with my Dr, antibiotics worked, bill came in from minute clinic, $700.00 and change after deductible, disputed the bill, they did nothing, they threatened collections, I ended up paying in full, never again, useless, they should stick to flu shots.

I went for a dot physical and after a month they have still not uploaded the information to the dmv…read moreand now my driver license is suspended. they deserve zero stars ! I paid for a service and they refuse to complete the transaction. the 1800 number is no help either- do not go here!

Phoned the day of my visit. Instructed to make an appt or walk-in. Instructed to arrive 15 minutes…read moreprior to appt time. Performed all necessary paperwork online. Arrived as planned. Told I would have to wait 1.5 hours. Then, I was told to pay my co-pay and wait. Told if I leave the property, I will lose my place in line when called. So, I should wait 1.5 hours in my car away from sick people in the waiting room in the hot sun, and if not, I will lose my spot which I was told I had to pay for and 1.5 hours after my scheduled appt. Went to lunch. Arrived back for appt. Time with practitioner 2 minutes. Poorly run.

100000% would recommend! The level of care from the security to everyone in the back helping are…read moreamazing! I came in dizzy and told them and security immediately got me a wheelchair and they rushed me right In (I was severely dehydrated). I was put into a room with no wait at all. The designs, decor and ambiance of this place and the room are so relaxing and I was shocked because as someone who hates hospitals or urgent cares I felt safe and relaxed here. The nurses and doctors were great! They all listened to me, heard me, helped me, were understanding when they knew I was there far away from home and felt alone while being sick and needed help. They did indeed take my state insurance which was perfect. They did give me a beautiful room- that has a light setting, a huge tv and will play calming music- it makes for a very nice stay. You don't feel like you're trapped in an ER with loud noises and screaming patients. You didn't get that here- you simply got quiet and the care you needed. This place is extremely clean! And I would 1000% recommend!

While on a family trip to Disney World, my 75 year old mom slipped and fell on a wet spot in the…read morehotel where our cooler had leaked, and broke her arm. We researched emergency rooms and AdventHeath at Flamingo Crossing had very high ratings. She was upset, in pain, and crying, so we rushed her to the ER. It wasn't the closest, but it was the most positively reviewed - and I wanted the best for my mom since she was so scared and hurting. As soon as we pulled up in the rental car, an employee came dashing out with a wheelchair, ready to help. They took her back while my hubby and I filled out paperwork and the security forms. This is a very safe and secure facility: they photograph everyone who comes in and they also check I.D. This made me feel very safe, especially since it was around 11 pm at night. I went back to check on my mom and I was blown away with how nice the exam room was! They even had mood lighting and music, and it was Disney themed. Periodically, Ariel and Flounder would "swim" by on the wall. This calmed her a lot, and I could see it really helping children who found themselves in an ER. It did take a while for mom to get seen, but the quality of doctors was excellent. Most of them were quite young, but they didn't seem inexperienced. After a couple of hours, then took her out for x-rays. The X-ray room was great, too! It had magical "twinkling" stars on the ceiling, and a teddy bear to just bring joy. Again, this would be excellent for kids. As I was talking to one of the nurses, he told me that everyone on staff must attend and graduate a Disney class in customer service. It was almost like the staff was picked from cast members, they were SO GOOD. Overall, we were in the ER for around 4.5 hours, leaving around 3 am. It did take a while, but I feel like my mom got excellent care. They gave her a sling and pain meds, which they called in and we had filled at the Publix pharmacy right by our hotel. The staff made it as easy as they could in what was a very unfortunate situation. Nobody wants to get hurt on vacation, but this ER really, really helped make a bad situation much better. Highly recommended.

This little place is hidden in Jam. They accept most insurances and once you walk into the lobby,…read moreit's very nice. They have a area for kids to play as well as a nice lobby to sit and relax while you wait. You do have to do paperwork if you're a first time visitor, but the paperwork isn't too bad. The front desk is very helpful and the staff is very helpful. They are pretty quick and efficient to tackle whatever issue you have and they also have a pharmacy with basic medicines for sale or you can get a prescription sent to your pharmacy to pick up your prescription prescriptions with insurance.

Very clean & new, very kind staff, and very fast service! I was in and out in 30 minutes compared…read moreto my usual experience at other urgent cares of 3-4 hrs (I even just walked up!) they also have medications on site you can buy at retail price for your convenience. Would highly recommend if in the area and need a surprise check up!

Everything. This place is horrible. Find another place to go. You schedule an appt and take more…read morethan 2 hours. People arrive after you and receive before you.

Came in today (November 20th) with my 6-month-old baby who fell from the counter while sitting in…read morehis chair, and the experience was absolutely unacceptable. When we arrived, there were no other patients in the clinic. The staff at the front desk was chatting and definitely not in any rush. The person checking us in even stepped away to ask someone if we could be seen, then came back and continued checking us in with zero urgency -- despite the fact that this was an infant head injury. They seemed far more concerned with taking payment first than anything else. After taking payment, we continued waiting. Not a single person looked at my baby. Not even a quick assessment. Eventually another staff member told us we needed to go to the emergency room because they "can't do imaging here," and they said they would process a refund. That was it -- no exam, no evaluation, nothing. At the ER, they explained that they use a well-validated rule called PECARN to determine if imaging is necessary. In our case, imaging wasn't needed -- but at least they evaluated my child and followed proper medical protocol. Why didn't urgent care do the same? Why didn't anyone even take a look at my baby? Instead, they were busy chatting or processing payment. This level of care (or complete lack of care) is dangerous, unprofessional, and completely unacceptable -- especially when dealing with an infant who experienced a fall. I will never return, and I hope management addresses this immediately.

What a pleasant surprise to find an urgent care facility that I was in and out in 25 minutes…read more Diagnosed and prescribed medication by an MD.

PA-C Farah Alli was very good. She listened to my concerns and treated me respectfully and made…read moreappropriate recommendations. The staff is very polite and welcoming plus they are efficient. This is my "go to" urgent care. It's in Wildwood and open 7 days a week. They are kind, professional, efficient and Farah is very knowledgeable.

Thought I could stay away from the docs. Nope. This cold/infection beat me…read more With Paramount being around the corner than AdventHealth I figured I give this place a try. Very clean place with pleasant staff. Arrived a little past 8am and the wait was about 1hr with three patients ahead of me. It then turned to 4 when some random guy came in and was brought back before this other patient and I. Saw the PA and it was about 4mins long. Prescription sent to pharmacy and I was on my way.

If you need a Covid testing or vaccine and you are around the area this is an excellent spot to go…read moreto. I first came to this location a few months ago to get a Covid test for traveling purposes. I explained that I needed it within a certain timeframe and they rushed to get me my results quicker! I came back to get the Covid vaccine and was seen within 15 minutes. They took more precautions with sectioned off areas, which I appreciated. They go through the procedure you are going through, along with a paper that will explain it more. The nurses are always my favorite part about coming here. They make you feel that you are in a safe zone, while being friendly. Overall great service!