I had to come here for DOT purposes but I noticed that even with appointments, you have to wait a…read morevery long time. Many patients were so unhappy about this which is understandable but the front desk people weren't the nicest either. They functioned very robotic with their emotions and responses. The guy also made fun of a patient who left his wallet in the car with another patient and I found that to be very unprofessional. The medical examiner doctor and the nurse I got were extremely nice and professional, they get 5 stars! If I had a medical emergency though, yeah no I wouldn't come here ESPECIALLY out of pocket.

The doctor or whoever I saw was drilling me to take a covid test. I told her what was wrong as I…read morethink I know my body better than her. She wouldn't prescribe me anit botics as I have a cough n sinus pressure. She told to use mucinex. I said so I wasted my money? She said no I evaluated you. I said you didn't tell me anything new. She was more concerned about why I wouldn't take the covid test then my systems. Last time I will ever go there​

Service is always on point. Entire staff is super cool. Short waits most times and courteous…read morestaff. Doctors are so nice :-)

My wife was not feeling well. Was pretty sure it wasn't a flu or COVID, and would likely need lab…read morework to determine the cause of her not feeling well. She called Centra Care and asked if the providers would be able to write a script for lab testing. She was told yes. Went for the visit, paid her $50 upfront. Then was told they were sorry, but they could not write a script for lab. Staff was empathetic, and admitted that at times they do give scripts for lab. Waste of time and feels like we should able to get our money back?

By far the worst experience I have ever had with a diagnose, I had an upcoming cruise and figured I…read morewould get something to knock out a sinus infection (seem to get them each year), waited over an hour after my appointment time, was told to get over the counter meds, when I relayed that every year it takes antibiotics to knock it out, the physician ignored the advice, of course it didn't work, ended up getting A tel health with my Dr, antibiotics worked, bill came in from minute clinic, $700.00 and change after deductible, disputed the bill, they did nothing, they threatened collections, I ended up paying in full, never again, useless, they should stick to flu shots.

I was impressed with how quickly our appointment went and how quickly we got our meds filled. It's…read moregood to know that we have an option for something that comes up and can't get into primary care.

Phoned the day of my visit. Instructed to make an appt or walk-in. Instructed to arrive 15 minutes…read moreprior to appt time. Performed all necessary paperwork online. Arrived as planned. Told I would have to wait 1.5 hours. Then, I was told to pay my co-pay and wait. Told if I leave the property, I will lose my place in line when called. So, I should wait 1.5 hours in my car away from sick people in the waiting room in the hot sun, and if not, I will lose my spot which I was told I had to pay for and 1.5 hours after my scheduled appt. Went to lunch. Arrived back for appt. Time with practitioner 2 minutes. Poorly run.

100000% would recommend! The level of care from the security to everyone in the back helping are…read moreamazing! I came in dizzy and told them and security immediately got me a wheelchair and they rushed me right In (I was severely dehydrated). I was put into a room with no wait at all. The designs, decor and ambiance of this place and the room are so relaxing and I was shocked because as someone who hates hospitals or urgent cares I felt safe and relaxed here. The nurses and doctors were great! They all listened to me, heard me, helped me, were understanding when they knew I was there far away from home and felt alone while being sick and needed help. They did indeed take my state insurance which was perfect. They did give me a beautiful room- that has a light setting, a huge tv and will play calming music- it makes for a very nice stay. You don't feel like you're trapped in an ER with loud noises and screaming patients. You didn't get that here- you simply got quiet and the care you needed. This place is extremely clean! And I would 1000% recommend!

While on a family trip to Disney World, my 75 year old mom slipped and fell on a wet spot in the…read morehotel where our cooler had leaked, and broke her arm. We researched emergency rooms and AdventHeath at Flamingo Crossing had very high ratings. She was upset, in pain, and crying, so we rushed her to the ER. It wasn't the closest, but it was the most positively reviewed - and I wanted the best for my mom since she was so scared and hurting. As soon as we pulled up in the rental car, an employee came dashing out with a wheelchair, ready to help. They took her back while my hubby and I filled out paperwork and the security forms. This is a very safe and secure facility: they photograph everyone who comes in and they also check I.D. This made me feel very safe, especially since it was around 11 pm at night. I went back to check on my mom and I was blown away with how nice the exam room was! They even had mood lighting and music, and it was Disney themed. Periodically, Ariel and Flounder would "swim" by on the wall. This calmed her a lot, and I could see it really helping children who found themselves in an ER. It did take a while for mom to get seen, but the quality of doctors was excellent. Most of them were quite young, but they didn't seem inexperienced. After a couple of hours, then took her out for x-rays. The X-ray room was great, too! It had magical "twinkling" stars on the ceiling, and a teddy bear to just bring joy. Again, this would be excellent for kids. As I was talking to one of the nurses, he told me that everyone on staff must attend and graduate a Disney class in customer service. It was almost like the staff was picked from cast members, they were SO GOOD. Overall, we were in the ER for around 4.5 hours, leaving around 3 am. It did take a while, but I feel like my mom got excellent care. They gave her a sling and pain meds, which they called in and we had filled at the Publix pharmacy right by our hotel. The staff made it as easy as they could in what was a very unfortunate situation. Nobody wants to get hurt on vacation, but this ER really, really helped make a bad situation much better. Highly recommended.

Chiara, Victoria, Dr. Perdomo, Sam, (and the rest of the staff I forgot to mention) all left an…read moreunforgettable impression. Thanks to them I was able to feel at ease when getting blood drawn, which hadn't been too favorable considering past experiences with other hospitals and urgent cares. I also needed to get a shot on my butt which was a first but I felt less scared due to the professionalism from the staff who attended me. 100% would recommend this to any and all who need medical assistance.

Outstanding service. Strong supporter of military and first responders. Fast entry. Pharmacy on…read moresite. Could not be more convenient or friendly. 5 star service, highly recommended when needed!

To be honest, I must have gone on a good day because it was pretty empty. I did an online check in…read moreas I was worried it was back to school time so kids would be there for their annuals. I had some issues with my ear so I was worried I'd seen too many horror movies and there was a creature in there. Lol. The lobby was very clean with hand sanitizer stations. The reception desk was friendly. I didn't interact with them very much. We were taken to an exam room and the only issue I had was I was the only one besides a couple that walking in after me and still waited in the exam room for 25 min. Besides that, the dr who helped me made sure to answer all of my questions and give me a script to take care of my issues.

As I sat and waited well past my reservation time, I here the staff calling people with…read morereservations saying they're about three hours behind. I walked up and asked and they told me I should expect to wait that, too. Not sure why they wouldn't tell me in person while I wait but they'd call people who aren't here yet to inform them. This one is closest to my home but it's so rare I event have a positive experience here. At this point, it's my own fault that I keep giving this place chances. Do what I should've done and go elsewhere.

They were kind, efficient, and effective. Not much else to say. Super duper. This review has to be…read morelong enough to post.

All aspects of this office are good...from clerical to doctor care. Recommend highly.read more

Thought I could stay away from the docs. Nope. This cold/infection beat me…read more With Paramount being around the corner than AdventHealth I figured I give this place a try. Very clean place with pleasant staff. Arrived a little past 8am and the wait was about 1hr with three patients ahead of me. It then turned to 4 when some random guy came in and was brought back before this other patient and I. Saw the PA and it was about 4mins long. Prescription sent to pharmacy and I was on my way.

If you need a Covid testing or vaccine and you are around the area this is an excellent spot to go…read moreto. I first came to this location a few months ago to get a Covid test for traveling purposes. I explained that I needed it within a certain timeframe and they rushed to get me my results quicker! I came back to get the Covid vaccine and was seen within 15 minutes. They took more precautions with sectioned off areas, which I appreciated. They go through the procedure you are going through, along with a paper that will explain it more. The nurses are always my favorite part about coming here. They make you feel that you are in a safe zone, while being friendly. Overall great service!