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Clermont Urgent Care

2.4 (12 reviews)

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4 years ago

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2 years ago

My daughter was misdiagnosed. They never tested her and assumed her condition. she only got sicker. I will never go back there!!

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4 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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6 years ago

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5 years ago

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5 years ago

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5 years ago

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AdventHealth ER At Flamingo Crossing - Really good place!

AdventHealth ER At Flamingo Crossing

4.1(23 reviews)
13.0 mi•Horizons West / West Orlando

100000% would recommend! The level of care from the security to everyone in the back helping are…read moreamazing! I came in dizzy and told them and security immediately got me a wheelchair and they rushed me right In (I was severely dehydrated). I was put into a room with no wait at all. The designs, decor and ambiance of this place and the room are so relaxing and I was shocked because as someone who hates hospitals or urgent cares I felt safe and relaxed here. The nurses and doctors were great! They all listened to me, heard me, helped me, were understanding when they knew I was there far away from home and felt alone while being sick and needed help. They did indeed take my state insurance which was perfect. They did give me a beautiful room- that has a light setting, a huge tv and will play calming music- it makes for a very nice stay. You don't feel like you're trapped in an ER with loud noises and screaming patients. You didn't get that here- you simply got quiet and the care you needed. This place is extremely clean! And I would 1000% recommend!

While on a family trip to Disney World, my 75 year old mom slipped and fell on a wet spot in the…read morehotel where our cooler had leaked, and broke her arm. We researched emergency rooms and AdventHeath at Flamingo Crossing had very high ratings. She was upset, in pain, and crying, so we rushed her to the ER. It wasn't the closest, but it was the most positively reviewed - and I wanted the best for my mom since she was so scared and hurting. As soon as we pulled up in the rental car, an employee came dashing out with a wheelchair, ready to help. They took her back while my hubby and I filled out paperwork and the security forms. This is a very safe and secure facility: they photograph everyone who comes in and they also check I.D. This made me feel very safe, especially since it was around 11 pm at night. I went back to check on my mom and I was blown away with how nice the exam room was! They even had mood lighting and music, and it was Disney themed. Periodically, Ariel and Flounder would "swim" by on the wall. This calmed her a lot, and I could see it really helping children who found themselves in an ER. It did take a while for mom to get seen, but the quality of doctors was excellent. Most of them were quite young, but they didn't seem inexperienced. After a couple of hours, then took her out for x-rays. The X-ray room was great, too! It had magical "twinkling" stars on the ceiling, and a teddy bear to just bring joy. Again, this would be excellent for kids. As I was talking to one of the nurses, he told me that everyone on staff must attend and graduate a Disney class in customer service. It was almost like the staff was picked from cast members, they were SO GOOD. Overall, we were in the ER for around 4.5 hours, leaving around 3 am. It did take a while, but I feel like my mom got excellent care. They gave her a sling and pain meds, which they called in and we had filled at the Publix pharmacy right by our hotel. The staff made it as easy as they could in what was a very unfortunate situation. Nobody wants to get hurt on vacation, but this ER really, really helped make a bad situation much better. Highly recommended.

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AdventHealth ER At Flamingo Crossing - Patient room

Patient room

AdventHealth ER At Flamingo Crossing
AdventHealth ER At Flamingo Crossing

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AdventHealth Centra Care Winter Garden Village

AdventHealth Centra Care Winter Garden Village

2.2(96 reviews)
7.5 mi•Horizons West / West Orlando

Everything. This place is horrible. Find another place to go. You schedule an appt and take more…read morethan 2 hours. People arrive after you and receive before you.

Came in today (November 20th) with my 6-month-old baby who fell from the counter while sitting in…read morehis chair, and the experience was absolutely unacceptable. When we arrived, there were no other patients in the clinic. The staff at the front desk was chatting and definitely not in any rush. The person checking us in even stepped away to ask someone if we could be seen, then came back and continued checking us in with zero urgency -- despite the fact that this was an infant head injury. They seemed far more concerned with taking payment first than anything else. After taking payment, we continued waiting. Not a single person looked at my baby. Not even a quick assessment. Eventually another staff member told us we needed to go to the emergency room because they "can't do imaging here," and they said they would process a refund. That was it -- no exam, no evaluation, nothing. At the ER, they explained that they use a well-validated rule called PECARN to determine if imaging is necessary. In our case, imaging wasn't needed -- but at least they evaluated my child and followed proper medical protocol. Why didn't urgent care do the same? Why didn't anyone even take a look at my baby? Instead, they were busy chatting or processing payment. This level of care (or complete lack of care) is dangerous, unprofessional, and completely unacceptable -- especially when dealing with an infant who experienced a fall. I will never return, and I hope management addresses this immediately.

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AdventHealth Centra Care Winter Garden Village - The place was sanitary and well taken care of

The place was sanitary and well taken care of

AdventHealth Centra Care Winter Garden Village
AdventHealth Centra Care Winter Garden Village

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Clermont Urgent Care - urgent_care - Updated May 2026

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