Nicest bunch of guys and really take your problem into their hands. They got me water within 14…read morehours of calling them. It doesn't get better than that.

Thank you guys so much for the hard work. The problems where just there and ya'll done a super job…read more Thank you for not giving up and getting her done. Hope not to have any problems so hope not to see ya again but will recommend you guys to anyone who needs your services.

Responsive, knowledgeable and professional, that sums up B&R Drilling. Nothing worse than showing…read moreup at home after a few months away with no water. This time it was Casey and John that saved the day as they showed up first thing in the morning and within a couple of hours had everything in working order. This wasn't the first time B&R has saved the day and it probably won't be the last. If you're in need of a reliable well service, these folks should be at the top of your list!!!

The first crew that came out and drilled the well were very professional and would keep me updated…read morein their process and answer any questions that I had. They were also very personable and pleasant. The second crew that installed the pump and electric were the same way. I've never had a well before so they made sure I knew the process and things I needed to know. I would recommend anyone to use this company for any of their well needs. I am very pleased with this company. Although I hope not to need any help for a very long time they will be the ones I call if needed. Already recommended them to two neighbors if they ever need any work done. I would highly recommend this company.

Noticed a problem with my well leaking yesterday afternoon. Called and was told that they should be…read morehere today and I could do some things to prep and save some time. The crew called told me they were on the way and showed up on time and corrected the problem quickly. They were polite and professional!

These guys are great. Especially these days when it can be hard to find someone able to come out…read moreand do a good job relatively quickly. They were on time and they did their best to make sure the solution they promised is what they delivered. Even when there were some surprises, they still delivered. They had a few moments when they could have taken the opportunity to gouge me too, but they didn't. Honest company that does a quality job, and easy to communicate with. They did a tough job and finished well. Very happy with the result!

***SAVE YOUR MONEY, TIME AND ENERGY. DO NOT DO BUSINESS WITH CHOICE ONE PLUMBING. ***…read more My 79-year-old widowed grandmother hired Choice One Plumbing after winter storms in East Tennessee left her without a working toilet for over a week. She was quoted $12,000 for the repair and signed a contract she could not read. We later learned this price was nearly double what other licensed plumbers in the area estimated for the same work. When I contacted the owner, Robert Rutherford, to ask about the large price discrepancy, he stated that the employee who provided the quote was "from California" and had used California pricing. Robert ultimately agreed to void the original contract and issue a new one, but only after the cost was challenged. The project itself took weeks to complete, with multiple missed return appointments and repeated promises that were not kept. After the job was finally finished, construction debris--including lumber and a ladder--was left throughout the yard. My elderly grandmother attempted to clean it up herself until I contacted the company again. Although I was told someone would come the next morning, no one arrived until I called back later that afternoon. Robert Rutherford portrays himself as a man of his word who puts his customers first, but his conduct--and the conduct of his employees--demonstrates the complete opposite. Overall, the experience was stressful, drawn out, and required constant follow-up to get basic commitments fulfilled. I would strongly encourage others to avoid this business entirely and find someone more reliable.

Highway robbery! We had a simple outdoor hose bib that wouldn't close. We expected either a…read morerepair, or worst case, a replacement. When the guys got here, we were quoted $475 to replace it. When asked about a repair, the guy said, "...if we have the parts on the truck, it'll be $350...". Obviously, I didn't pay that as I felt it was extremely high. Sure enough, after they left with my $79 'show up and estimate' fee for 5 minutes of looking at my crawlspace and telling me, I called another plumber nearby. That plumber estimated $225. After calling the original plumbers office again and explaining the situation I just experienced, along with the estimate I got from the other place, the lady on the phone even told me it seemed high. Either this place has a technician problem of inflating their book price or they have a pricing problem overall. Unbelievable! Anyway, completely would not suggest this plumber to anyone. UPDATE: Owner Ricky called me, explaining their pricing structure and refunded my 'show up and estimate' fee. He was very polite and open about their structure.

These guys are the best of the best. Knowledgeable. Fast. Reliable. Great value. I would highly…read morerecommend them to take care of any plumbing problem you have.

Excellent service, and knowledge. They fixed our mini-split and it works perfectly. They have…read morehi-tech tools and throughly check out the issue. I wouldn't hesitate to call them.

I called on a Sunday when our hot water and heating were out on a very cold day. I didn't expect…read moreanything to happen before Monday. But no - within a short time, Bobby came to our place, got everything up and running again, and also introduced us to Hylton's membership club (a definite bargain). Bobby was knowledgeable, helpful, and friendly. Moreover, the company has stored photos and info regarding our HVAC system so that the company will know what it will be working with. Highly recommended!

This family business is efficient, professional, fair, and they get to service quickly, which is…read morecritical when you are out of water. I wouldn't use anyone else. I wish I knew companies this good for all my home maintenance and repair needs.

Very honest, hark working and thorough. They do what they say and charge what they promiseread more

We needed our septic tank pumped out we thought. We were new homeowners of about 8 months and had…read morenever had to deal with a septic tank. We were worried to death it was gonna cost us a arm and a leg and they may have to tear the yard up. Fortunately for us none of that was the case. I work nights and my Son took care of dealing with them. They were in and out in no time and you couldn't even tell if the yard had been touched. I always try to read reviews and not just pick the first thing I come to. This place is awesome and tje next time I need anything done with my septic system I will be calling them!

Honest, professional company with excellent customer service. I would definitely recommend them to…read moreanyone. The guys are responsive and great to work with!