I am sharing this experience now with clarity and purpose, to hold this business accountable &…read moreprotect future clients from harm. In 2021, I received a chemical peel at this med spa that resulted in a SEVERE chemical burn to my back. The peel was performed by a front desk receptionist who was "in training," not a licensed or certified aesthetic provider. I later learned this occurred because no qualified provider was available at the time, and rather than rescheduling the service, the treatment was performed anyway. I was not informed that the individual performing the treatment was unlicensed, nor was appropriate supervision or medical oversight provided. The result was significant skin injury--second degree burns, as shown in photos taken during my visit at the BURN UNIT. This was not a post-chemical peel reaction -- it was a chemical burn. At the time, I did not fully understand the seriousness of what had occurred. As a nurse working in the field of aesthetics today, I now clearly recognize this as negligence and a breakdown in management, supervision, and patient safety standards. To this day, I'm still baffled by how this was handled afterwards. Beyond the physical injury, the lack of accountability and concern from management/owner during my recovery was deeply upsetting and added to the emotional toll of an already traumatic experience. DO NOT BOOK HERE if you value your skin. DO NOT BOOK HERE is you value your safety. & DO NOT BOOK HERE if you value proper medical oversight.

This is my third time getting lip filler from Advanced Aesthetics. I cannot say enough great things…read moreabout them. I will NEVER go anywhere else. It takes a lot of trust to enhance our bodies, especially our faces, and I can put my complete trust in knowing that they are going to do a good job. I receive the best service and always feel welcome when I come here. Sarah does a wonderful job with my lip filler and I have the easiest healing process. She knows what she's doing and is very professional. I put my trust in her to ensure it's done correctly, it looks good and it's also done safely and she hits the ball out of the park everytime! She uses the best products, it's worth every dime! She is honest and will answer any questions you might have because there are a lot of different fillers to choose from, and she only uses the best.

One month later and no visible results from Jeuveau, injected at Dermalase, Ocala, FL, Cost was…read more$446.00, wasted time in office and chair, 2 hours.

i've been getting spa treatments, including Botox for many years and let me tell you by far this is…read morethe most remarkable place I have been. From the minute you OK and you're treated so kindly, the girls are also knowledgeable. The nurse that gave me my treatments was absolutely amazing and one of the most knowledgeable people I have met in this field. If you are looking for great service with great results this is your place!

We have been going to Arviv since they opened in Ocala. Our initial appointments were in Tampa…read more We willingly traveled an hour and a half for the tremendous service and experience. We love the Ocala office. They are professional as well as personal. I feel welcomed and important to them when walking into the office. Dr. Arviv takes time to answer my questions and explain procedures thoroughly. I feel respected. The staff is wonderful. I mean, let's be real, there are some procedures that could be really awkward. Dr Arviv has surrounded herself with professionals that support her idea of professionalism. 100% recommend a visit to Arviv Med Sap. You will be glad you did! Lee

I had originally booked an appointment for micro-needling, the worker suggested laser for my…read moreconcerns. I booked a month in advance for 2:30pm and the treatment didn't actually start until 4:00pm. I had asked when I got there how long it will take because I had to pick up my son at 4pm and they said I would have more than enough time. (I left at 5:30pm and had to call someone to pick my son up) Prior to all that, I was called into a room by Dr. Arviv with 3 other girls making it super awkward for me, telling me that the laser wouldn't be right for me and suggested other options that were in the range of 4K-8k. Bait and switch at its finest. I told her that was not in my budget and her attitude completely changed and made me feel bad for not being able to afford that and asked "well then what is in your budget?" I told her what I came here for, which was the laser that I had already paid and Dysport. I asked if I can just get a refund for what I already paid and she said no, and that she would then have to charge me a consult fee even though their promotion states free consultations. Then she said I could use the money towards any other service. She put me on the spot and then said they can do the micro-needling (which was what I initially asked for). Then when speaking about the Dysport she said I would need at least 50 units (which I've done less before) but went along with her to not piss her off even more since she was the one about to poke my face. The girl who did the micro-needling was super sweet and the receptionist as well. I even expressed my concern to her about that interaction stating it felt like Dr. Arviv was about to throw punches at me and she joked saying "it's the Israeli in her" I don't care where you're from, you don't treat a new customer like that. I regret getting the Dysport done by someone that already felt some type of way about me. It's been two weeks and my forehead lines are even worse than they were before. I've had people comment on my lines saying they look worse than ever and I don't even know how that is possible but maybe was done on purpose. I have done less units and have had way better results within 3 days. I reached out to them and they offered to add more but would you really go back to a place where they treated you poorly and will probably be pissed that I'm coming back to get something fixed? Not to mention it was the most painful Dysport experience and I've been doing this for a while now. Something didn't feel right. I asked for a refund and of course they said no. So I wasted money going here and had the worst experience at this place and now will have to spend more money to fix it with someone who actually knows what they're doing. Do not let good reviews fool you. All their Facebook reviews are fake scammers talking about bitcoin and nothing to do with Arviv. I've included a picture I took before I got the Dysport done and two weeks after. Trust me, go elsewhere.

When I inquired about the cost as someone who had tried cool sculpting in the past, when you paid…read moreper cycle, I was told by the sales person who sold me the service that the policy had changed and that cool sculpting was much more cost effective now a days. I was told that you pay by area (my area was the flanks) and you get whatever number of cycles are needed to achieve your goal. I paid over $1500 for two trips to their office (two one hour sessions) to cool sculpt my flanks and on the day of my third scheduled appointment, I received a call, five hours before that appointment, informing me that I needed to pay for more of what they are again calling cycles to continue with the treatment. I have seen very little, if any, reduction of fat in my flanks In a nutshell, I paid $1537.04 for two hours of, at this point, ineffective coolsculpting on my flanks (love handles). Update: Ideal Image contacted me in response to my Yelp and BBB review and requested that I contact them to try and resolve my issue. I called this company today and they made no effort whatsoever to resolve this matter. They simply parroted over and over that you pay per cycle and that the number of sessions for coolsculpting on the flanks is limited to two sessions, in defiance of the fact that the selling point for me and what the sales person communicated to me, which was the only condition stated by the sales person to convince me to try cool sculpting a second time, is that you pay per area and that you get whatever number of sessions are needed per area of concern to reach your goal. Update2: I received a call from Lindsey who informed me that the person who I spoke with earlier that day misspoke. She assured me that I would get a third session and that they would reevaluate me at that appointment to determine how many sessions I would need after that session to reach my goal. She apologized and assured me that Ideal Image would honor the promise made to me by the sales person who sold me on coolsculpting. I am very happy that Ideal Image stepped up to honor their promise made to me and I am very impressed with the level of care and professionalism that I experienced with Lindsey.

i give a 5 when it was ideal image but now they have went to Avelure Med spa they are not honoring…read morethe contract people signed with ideal image so the 20% touch up for laser hair removal is now not inculded it is full price but should have had to honor ones that already had a agreement with ideal image that is why alot people went there

I came to this place in Feb 2022. I had thousands of dollars worth of tattoo removal to be done…read more Brows and a large bad foot tattoo. I paid 4k up front, paid brows as we went. $250 each session for partial removal. I ended up doing the foot twice, brows 4x. About the 2nd to 3rd brow session I started to realize something was very off with the techs knowledge and experience of real client interaction, the machine, complicated situations, wounds knowledge (handling and dressing), and a lack of progression with the lightening of the tattoo themselves. I myself have been in the tattooing industry for 22 years, second generation. Nelam had very little experience with services beyond a simple a light case, this became very obvious. Also charged me almost the twice the going rate.....seemingly to learn the pico laser further, on me as her guinea pig. I was having almost zero impoverishment/ lightening over 4 sessions. I was tired of hearing " you just need to be patient ". Others I knew were having far better results at Dermalase, at half the cost. I wanted my left over funds returned to seek efficient help elsewhere. Which they did return, but with a bit of opposition. When I asked for my funds and expressed my reasoning. Nelum refused to give copies of my medical records, and tried to get me to sign a no defamation form, instead of trying to problem solve in the situation. But these acts, raised serious red flags. Come to find out the word on the street is shes not even licensed to run a class 4 laser, which is the machine i went the to have used on me. MAKES PERFECT SENSE! Also the machine kept flashing that it needed serviced. Nelum quickly turned that off. Also makes sense. I have been the dermalase medspa for my foot now, and the difference of experience on all fronts is night and day. I went back and forth about sharing my experiences here at Nirvana. I hope this will help someone else not waste money here, at least for tattoo removal. I wish I read this before I went here! I cannot and do not speak for the other services offered here. I do 10 permanent cosmetics clients in ocala weekly. I refer about 3 women a week to tattoo removal. Bad tattoo brows is sadly an epidemic now. I have since stopped referring to Nirvana altogether in June. I refer 100% to Dermalase in Ocala and stand behind their experience, affordability, and patient handling. My experience with Nirvana was less than honest or desirable on all accounts. In recap, I spent over 2k here. With minimal results. Requested my remaining funds back. I was poorly handled for financial profit. Therefore they lost my business. Come to find out......the reasons I left were more than valid, and sime shady businessgoingon here. I waited a little longer than I should have to trust my gut. Live and learn.

Gorgeous office, kind and knowledgeable staff! Looking forward to seeing my final tattoo laser…read moreremoval results and receiving other services.

Called the store multiple times to make an appointment for a teeth whitening bc there's no online…read moreappointment making. every. single. time. no answer. so i wasted 80$ on a groupon from this place.

Stephanie is the BEST!!! I have been going there for years for facials, waxing and mani/pedi's. I…read morerecommend them to everyone I can!!

I had my reservations on even posting this review . Then thought it could happen to another person…read moreas nd be worse. Since Allison has left I have seen a Doctor by first name of Dr Alexandria I believe the only thing I can say about her is she is completely unprofessional and she's a bully she rushed me through the appointment she did not clearly understand my concerns when she was doing removals on my skin she was yelling at me the whole time she did it like I was her child she didn't cauterize two of the spots that she removed she just was very unpleasant and I would not recommend going back she is nothing nothing like Allison.

Have been seeing Anna at Midstate for a very long time and look forward to every appointment. She's…read morethe best and I hope to continue seeing her for a long time. I appreciate her expertise, honesty and the results of how my skin looks. Ty Anna