I have to say, the owner and his staff were professional and very knowledgeable. They delivered…read moreexactly what they said they would. Our driveway was pressure washed and looks like new! The build up of dirt and mold is no longer there. I will definitely be calling on 5 Star again for other services.

Their quote, to wash & seal the drive, patio & porch, was the most detailed of the 3 estimates we…read morerequested. The driveway was sealed with PPG Aqua Pel clear. When it rained that night, they re-applied the sealant the next day. The patio & porch are stamped concrete and were sealed the following evening with Butterfield color pro 350 wet-look sealer with shark grip. Everyone I dealt with was professional and answered all questions and provided guidance on dealing with stamped concrete.

Luis Verde, owner of Love Power Washing did a fantastic job on our garden pavers and patio. We have…read morea heavily wooded yard and the pavers were marked with leaf and and other debis. He removed nearly 7 years of grime and made them look like the day they were installed. In addition he cleaned our large landscape rocks, a stone bench and other garden accents. He also replaced the gravel between our pavers. Now our garden truly is a woodland paradise at home. Luis also cleaned and treated our roof that due to the tree canopy has a tendency to get moss growing on it. He did a fantastic job removing stains from the shingles and put down a vegetation retardant to prevent new moss growth. In addition he cleaned he cleaned our gutters. We could not be happier with Love Power Washing and highly recommend Luis Verde.

very long story short. William Cobb cashed my $3000 downpayment check for a fence job. I never…read moreheard from him again. neither did the BBB or the Ohio Attorney General. I was awarded a judgment in Willoughby Court who never got an answer from him. I got z call from Mentor PD that they had a police report for the same offense. I filed a report with Eastlake Police. don't work with this man or Neo Gutters. they too the equivalent of two months of my social security checks from a disabled veteran

Beware this company. William Cobb stole my deposit and won't return messages. I am out 1800…read moredollars and he left a giant mess in my backyard. He was supposed to build a fence for me, but it's been months and zero contact.

Passion for excellence indeed! Returned calls promptly, very professional detailed quote. Jim &…read morepartner repaired/replaced boards, sanded, patched, and painted our deck. They also sealed our stone patio. You can see this company takes pride in their work. Would recommend without hesitation!

Folks, this is one of those rare businesses where you feel great about the money you spent…read more We moved into a new-to-us home, and the deck was looking tired. On top of that, it had been covered in a solid stain and I wanted to bring back the natural wood grain if possible. I had one contractor come by, and they refused to quote the job, as it would be too large for their crew. The next contractor that came gave me a quote, but it was clear he didn't want to sand and strip the deck, rather preferring to just wash it and put a fresh coat on. I didn't get a good feeling about the attention to detail they would provide. Then Jim from Grand Reflection came out. He's the owner. He's the estimator. He's the lead worker. He explained all of my options and was very honest about the pros and cons to each. He didn't try to sell me the easy solution, but he didn't push the most expensive either. His communication via phone and email was impeccable. He arrived at the times he said he would arrive. If the weather was bad, I got an email or text letting me know it wasn't a good day to work on the deck, and he let me know when he expected to return. Once the contract was signed, nothing changed. His crew of two (he and one other gentleman) came daily. They arrived early and worked late. It was a two week job and he was on site for the full shift each and every day. Jim obviously takes a ton of pride in his craftsmanship. The work itself was tedious and back breaking. No detail was sacrificed. Each board needed sanded. He worked in between the boards with hand tools. Screws and nails needed sunk. He prepped and stained all visible surfaces, and the undersides, and hidden nooks and corners that nobody will ever see! When you care for the areas nobody sees, you are a class act. We are absolutely thrilled with our major deck rehab and restoration and I consider it the pride of our home.

Called Wet Jet for a cleaning/sealing job estimate on our stamped concrete patio and walkways as…read morewell as a power wash of our north facing roof to remove mold. Already had one quote, which did not include roof, from a general contractor. The Wet Jet quote for all work was much more reasonable and included the roof, which the contractor quote did not include. We were able to schedule the job with their company in a timely manner. Wet Jet employees arrived as scheduled, completed the work in a timely fashion and cleaned up! We are so incredibly happy with the work completed! Our patio and walkways look brand new - and as discussed with Scott, owner of Wet Jet, they were sealed with a highly recommended product that I had already researched. Our twenty year old front porch looks like it was just poured! Quality of work and products used is outstanding! The roof is still wet from cleaning as I write this, but based on quality of work and products used, I believe it will look like new also! Scott advised to give it a week or two and if I am unhappy with anything, his company will comeback out and treat the mold spores again. Outstanding customer service - we will use Wet Jet in the future and highly recommend their services!

They were hired to pressure wash the house and wash the windows. First, Scott, the owner, decided…read moreit was okay to ignore our scheduled appointment at 11:00. At 11:30 we called them. "Oh, we are running behind, we'll be there in about an hour and a half". The truth is, they slid another job in ahead of us. They should have been finishing at 1:00. That's when they arrived. This disruption to our day was disrespectful and unprofessional. They gave us a $50 credit for our inconvenience. So they washed the house and in the process dislodged a section of soffit cover. When brought to Scott's attention attention, he said he takes property damage very seriously. The crew (2) came back out but didn't know how to repair it. At that point, Scott washed his hands of it. So much for taking property damage seriously. I had to hire someone to repair the soffit. It cost me $200. It took this man longer to remove/replace the ladders on his truck than it took him to fix it. Scott has not offered to reimburse any portion of the $200. Now, onto the windows. Don't waste your money. They left multiple windows with streaks and/or dirt. Again, crickets from Scott.

My 80 year old mother hired this company to plow. She paid for an unlimited service. Stay Brite…read moreplowed ONCE, claimed to have been overwhelmed and refused to reimburse any funds. The owner indicated that none of the plow companies could keep up with snow. Roberto's Landscaping was hired the next day and has provided exceptional service. Their claim of charging customers less turned out to be false....my mother paid Stay Brite $200. Stay Brite took the money, failed to fulfill the contract AND refused to provide a reimbursement. My mother in return was forced to hire a reputable company.

This man has scammed the neighborhood of literally thousands of dollars by not honoring a snowplow…read morecontract. Refused to offer any kind of refund and then proceeded to cuss out many people that wanted their money back.

I have a small cottage that definitely had some green spots on the panels and gutters that were in…read moredire need of cleaning. I hired Josh, who arrived timely, even giving me an eta on his arrival. He came by and quickly got to work on the gutters. He had those done in a quick amount of time and started his pressure wash. He noticed right away the chemicals weren't mixing with the wash and after several attempts, he told me he would need to come back. He said he would be back mid week- and sure enough, Josh texted me that he would be arriving at my house. He is a newer business, and was so communicative and genuine, I completely trusted him and I was not let down! When I arrived at my house on Friday, it looked like it had been painted! All the dirt, grime, green, webs, leaves and glop were gone! My house looks stunning! I was awestruck! Not only did the house look amazing but Josh also removed a branch of a tree that was sitting on my roof- he and I had talked about it briefly before he left the first time, and that is going over and above- and much appreciated. I would highly recommend Josh's services to anyone- he is fast, friendly, honest and hardworking. Who better to trust the exterior of you home than an actual firefighter! I will be adding daylight pictures in the morning- but please know I am a picky and skeptical individual, and I highly recommend and trust Josh. Stellar service. He prefers cash, but accepts Venmo as well.

I had an immediate need to have moss removed from my roof for homeowners insurance purposes. After…read morespeaking to Josh and explaining my situation and the need to have it done immediately, he assured he could have my request accomplished quickly. He had someone at my house the very next day. Not only was Josh very sympathetic to my dilemma and very accommodating, the worker that came to my house was very professional, knowledgeable, polite, and took the time to answer all of my questions. His client service was top notch! I truly appreciate their willingness to help me out under the time constraints I was under. I definitely recommend them highly and will be using their services again in the future! I cannot thank them enough for helping me out and for a job well done. If you need work done by a professional, courteous, hard working and helpful company then I would highly recommend JRM without hesitation!!