Since there is no "button to reply" to someone who has replied to a post I am creating another one here: In response to Hector's reply to my original post of 2/28/18:
We DID pay in full, upfront, for the pool to be resurfaced and repaired!! His contract stated: There are 3 payments, first being the initial deposit, second being 25% one-third way of job completion and the final 25% upon job completion. We met Hector on June 8, 2017 and before service even began, that very first day we met, we paid $11,500, IN FULL!!! You can see his documentation of this check below.
After this IN FULL payment, the next day his people came and "emptied the pool".. and I was thrilled!! Wow, what a great response, we are going to get this pool done FAST, just like he said, complete within 6 weeks. Well THAT never happened. We indeed had more alterations, not sure if 7 is correct or not, but we did continue developing a beautiful "concept" of a backyard, and continued to pay Hector for these additions. NOTED: the initial draining and drying of the pool, which was supposed to happen for exactly "3 days" as stated on the contract and then have new diamond bright applied, ended up with the pool remaining EMPTY and DRY for over 2 months!!! So much damage and staining occurred that he had to "resurface again".. fill the pool... wait to find more imperfections and stains and pool light not working which we paid to have fixed, DRAIN AGAIN!!! resurface again and then fill again!!! So, this single job which we paid IN FULL UP FRONT was completed 8 months late!!!!! And of course, thousands of dollars in water bills to fill twice! Take a look at the payment schedule he himself posted. You will NOTE PLEASE: first check 6/08/17 IN FULL and then "6 more checks" totaling OVER $27,000 which was BEYOND over "50%" which was required when the work was 1/3 and it was NO WHERE near that.. and
THEN NOTICE: per his schedule posted by himself:
Almost "3 months!!!!!!" where there are NO CHECKS written... WHY? Because he "DISAPPEARED!" repeated requests to FINISH the job fell on deaf ears!!!!!!!!! He wanted MORE MONEY and we refused and he just walked off the job!!!
He finally returned 3 months later and we began "giving him money again!" on November 14th. We gave him money in Novemberfor a Water Heater that he TOLD US HE HAD IN HIS POSSESSION since he asked for the exact money for it, and we found he never did have it and we paid again in December to have it purchased. We gave him money again for it as we wanted the JOB DONE! ... and it did not get installed until February 2018 and a FINAL BILL and FINAL PAYMENT was given to Hector, in person, with an AGREEMENT SIGNED BY HIM that he agrees this was a final bill, he was PAID IN FULL. So we never had an outstanding balance.
Your pay schedule was as follows:
Payment by Check - 06/08/17 $11,500!
Payment by Check - 07/13/17 $10,000! and one week later:
Payment by Check - 07/21/17 $ 6,000! and two weeks later: and on and on....
Payment by Check - 08/07/17
Payment by Check - 08/09/17
Payment by Check - 08/16/17
Payment by Check - 08/29/17
Payment by Check - 11/14/17
Payment by Check - 12/15/17
Payment by Check - 02/19/18
Last Payment by Check - 03/02/18
We were so far ahead in payment on the said 7 additional jobs and yet we had to sit and wait and beg and be upset and frustrated and STILL kept giving him money as he would beg for it with sob stories for his needs for the money to buy products. Just look at the schedule and
see how often we gave him checks!
Did I enjoy the final outcome? The final outcome REMINDS me every single day, of the MISERY that created it! . Is it beautiful? YES! Did my family pick out the tiles and all of the product chosen? YES! Did we actually share the ideas of exactly what we wanted? YES. Did I ask Hector for a "waterfall".. and he CREATED something beautiful?? YES!!! THAT was his creation and is lovely! Did he create "steps and a beach" into the pool based on our asking for steps and a beach? YES, and it is lovely. I am not writing a review on the END PRODUCT. I am writing a review on the INTEGRITY, HONESTY, PROFESSIONALISM and the COMMITMENT TO SERVICE which I give NO STARS, but they don't allow that.
Two torts that involve the communication of false information about a person, a group, or an entity such as a corporation. Libel is any Defamation that can be seen, such as a writing, printing, effigy, movie, or statue. Hector, your statement about my husband gun threats!
Once Again: I write this as our true experience. If you decide to believe Hector, go for it!! If you decide to believe us, then congratulations for creating peace and harmony in your life. read more