Rich is a great guy and runs a customer responsive business. Little bit of a story here…read more While on the road from Nelson to Golden, a lumber truck flicked a stone a chipped the windshield. I wasn't in a position to deal with it in Golden but was going to pass through Kamloops on the road to Whistler. I phoned Family Glass and Rich said he could handle it if I got to him by late on Friday. I could tell that he wanted to help if at all possible. He was not planning to work on Saturday. Rogers Pass closed for avalanche control and I wasn't able to get to Kamloops on time. I alerted Rich and he said something had come up and that he could work on it early Saturday and we could carry on to Whistler before noon. He fixed the chip in about 30 minutes. He gave us some good advice about the road ahead and we talked about North American travel and off-roading for a while. A few other people came in for special service as well. He handled everything like a pro. The repair cost was very reasonable especially given that he is normally closed on the weekend.

So very happy with Family Glass, excellent customer service, I love the friendly atmosphere. They…read morewent out of their and changed my very old wipers and even cleaned my rubber mats of leaves n such. So very kind =D I was on my way to a shift in Lillooet from Lytton. There was rock fall in a usual place, a herd of sheep mulling about. The semi ahead of me waited patiently for them to move, then sounded off his horn and proceeded to move. I hoped I was far enough back from him, but on his departure and rock about the size of tennis ball hit the windshield, scared the bejeezus out of me. I pulled over a short way up to catch my breath and a black bear ran out of the bushes in front of the jeep, so glad it didn't stop. I will definitely recommend Family Glass to everyone.

Great place. Saved me in an emergency and got me in an hour before close on a Friday. Shannon in…read morethe office was lovely to work with and the guys in the shop were fantastic too. This place is the real deal. Would definitely come here again just for the customer service alone!!

Great guys, great service, fast and efficient got me back on the road again quick. Thank s guys,…read morewill recommend you for sure! Cheers from a happy customer. : )

Amazing!! Really friendly, great service, final price was cheaper than quote. Quote was cheaper…read morethan every other place. Truck was in and out. They went to the extreme on ensure the job was done properly. nothing but good things to say. Highly recommend to everyone

I would like to thank Dale whom initially estimated fixing my truck door today at $100. However a…read moreshort time later pulled out of the bay and confronted me as I asked him how much...he smiled and said no charge..I was flabbergasted ..having had this awesome experience I would highly recommend this shop to anyone need repairs. It made myself and daughters day..

This is perhaps the worst auto repair shop in existence. I was told 5 days to replace my door and…read morethat there wasn't a courtesy car available. It has now been 7 days so I called and was informed that is still in the body shop and has yet to be painted. If I had not called them I would still be without a clue as to how much longer it would be. Avoid this place at all cost.

Would highly recommend them for paint protection film, tint and ceramic coating. They even went…read moreabove and beyond to get decals put on my vehicle.

These guys were great! I had them replace my windshield 3 weeks or so ago. They were able to fit me…read morein the next day and they vacuumed my car and gave it back to me in better shape than I left it! Thanks for the good work you guys do!

From the owner: Windshield repair, replacement and calibration experts since 2007.read more

Decent washroom but unisex so you may have to wait a bit…read more This location has gas and a medium size market.

I drooped in to grab some diet coke, lays Plain chips, a Tropicana, and some smokes. It was a…read moresmooth exchange. The lady working was really nice and was sort of hot. So that made me feel good about the whole thing. 4 Stars