Paul is an absolute magician!! Who can clean a car like that let alone remove every scratch and…read morechip you've ever had. On time and on budget!! My car looks better than the day I bought it inside and out seriously . I don't have facebook wish I could add pictures - getting your vehicle done here is worth the wait and the owner is so thorough and pleasant he truly loves what he does and wants happy customers. I don't want to dirty my car but I can't wait to get it done again

From the owner: Professional detailing services interior and exterior with over 30 years of experience. Certified…read moreautomotive and commercial window tinting. Also offer expel, 3m, paint protection with our own plotter with kits made to fit every make and model including motorcycles.

Great place. Saved me in an emergency and got me in an hour before close on a Friday. Shannon in…read morethe office was lovely to work with and the guys in the shop were fantastic too. This place is the real deal. Would definitely come here again just for the customer service alone!!

Great guys, great service, fast and efficient got me back on the road again quick. Thank s guys,…read morewill recommend you for sure! Cheers from a happy customer. : )

Amazing!! Really friendly, great service, final price was cheaper than quote. Quote was cheaper…read morethan every other place. Truck was in and out. They went to the extreme on ensure the job was done properly. nothing but good things to say. Highly recommend to everyone

Simply amazing experience! Super friendly and courteous customer service. Turnaround was very…read morequick, courtesy car was clean & nice to use, and the extra bonuses such as new wiper blades and interior detailing were an incredible surprise. I would 100% recommend Vernon Auto Glass if you need any auto window work, and corroborated by many others on Google Maps reviews as well.

From the owner: Vernon Auto Glass specializes in windshield chip repair and window replacement in the Okanagan…read moreValley. With more than 25 years of experience, we deliver results that exceed your expectations. Get a free deluxe interior cleaning with your windshield replacement!

I would like to thank Dale whom initially estimated fixing my truck door today at $100. However a…read moreshort time later pulled out of the bay and confronted me as I asked him how much...he smiled and said no charge..I was flabbergasted ..having had this awesome experience I would highly recommend this shop to anyone need repairs. It made myself and daughters day..

This is perhaps the worst auto repair shop in existence. I was told 5 days to replace my door and…read morethat there wasn't a courtesy car available. It has now been 7 days so I called and was informed that is still in the body shop and has yet to be painted. If I had not called them I would still be without a clue as to how much longer it would be. Avoid this place at all cost.

I was a lucky recipient of a hit and run, and my right rear passenger door was smashed into while…read moremy SUV was parked in the no frills angle parking, someone backed into me and took off while I was grocery shopping. I realized what happened a couple days later. Contacted ICBC and they sent a file to Fix. They contacted me a few days later to set an evidentiary appointment for photos etc. I was in there a month later, with a curtesy car and my vehicle was fixed like new three days later early! Excellent customer service and communication. They also detailed my Jeep. Very happy with them. I hope I never need a body shop again but if I do it'll be them. FYI - the guilty party still has not come forward and I had to pay my own deductible - that's the only downfall of this experience.

Great experience at Fix Auto. Quick, and they restored my vehicle back to brand new! Would highly…read morerecommend!

I appreciated that he came directly to my place! Fair…read morepricing, excellent customer services!

Incredible service came to my place and charged significantly less than all the other quotes where…read moreI would have had to take vehicle to them. Excellent service and price

Rich is a great guy and runs a customer responsive business. Little bit of a story here…read more While on the road from Nelson to Golden, a lumber truck flicked a stone a chipped the windshield. I wasn't in a position to deal with it in Golden but was going to pass through Kamloops on the road to Whistler. I phoned Family Glass and Rich said he could handle it if I got to him by late on Friday. I could tell that he wanted to help if at all possible. He was not planning to work on Saturday. Rogers Pass closed for avalanche control and I wasn't able to get to Kamloops on time. I alerted Rich and he said something had come up and that he could work on it early Saturday and we could carry on to Whistler before noon. He fixed the chip in about 30 minutes. He gave us some good advice about the road ahead and we talked about North American travel and off-roading for a while. A few other people came in for special service as well. He handled everything like a pro. The repair cost was very reasonable especially given that he is normally closed on the weekend.

So very happy with Family Glass, excellent customer service, I love the friendly atmosphere. They…read morewent out of their and changed my very old wipers and even cleaned my rubber mats of leaves n such. So very kind =D I was on my way to a shift in Lillooet from Lytton. There was rock fall in a usual place, a herd of sheep mulling about. The semi ahead of me waited patiently for them to move, then sounded off his horn and proceeded to move. I hoped I was far enough back from him, but on his departure and rock about the size of tennis ball hit the windshield, scared the bejeezus out of me. I pulled over a short way up to catch my breath and a black bear ran out of the bushes in front of the jeep, so glad it didn't stop. I will definitely recommend Family Glass to everyone.

I had a quote for a replacement windshield from a general glass shop that includes windshields in…read moreWest Kelowna for my truck at $460. I thought that was a great price as I had paid far more years earlier. Then I got a quote from MasterGlass at 50% of that price. My son in law recommended them as he had a similar experience. They had the glass in stock at the West Kelowna shop and it was done in 45 minutes. How do they do it? They do only Autoglass. They do a bunch of them every day and get discounts directly from the manufacturer for bulk orders. There are a million Ford F250s like mine running around so these guys order a bunch of windshields at super low prices. The other guys where windshields are just part of the business buy one off orders without the discount. Highly recommended. I don't run the Coquihalla in the winter anymore so hopefully I won't need to visit them again anytime soon. But I wouldn't hesitate to do so.

UPDATE FROM ORIGINAL REVIEW…read more I spoke to Nathan a week after this happened. Yes, we dealt with a manager on that day and not the owner. Yelp did not allow me to update my review to reflect this, so let me correct it here. I was misinformed by the cleaning staff who we spoke with after the fact. I was mistakenly informed it was the owner, but was indeed a manager. On to the real point of our review. Nathan claims that we were told over the phone that they close at 1pm twice in our various calls with them. I don't recall hearing this, nor does my wife. Again, if we knew this, we would have 100% come back on time. We only arrived when we did because we thought they were still open. Nathan further claims that he has audio/video evidence of these conversations. Nathan, I will repeat to you what I said when we spoke on the phone about this a month ago. If you indeed have audio/video evidence of your manager telling us the closing time, please share it with us. We are not unreasonable people. If we are mistaken, I will gladly take down this review and apologize for the misunderstanding. However, if you can't do that, please consider accepting the fact that we were treated very poorly by your staff and act accordingly. Be well and safe.

Replaced two new tires in the front and ask them rotate the back tire to the front. Great job,…read morequick service.

Highly recommend!! They did a great job on the repairs, were quick and extremely friendly! It has a…read morefamily business vibe and you feel like you are actually being taken care of when you walk into their shop. They also gave us a very nice shop car at no extra charge while our truck was being serviced. Great job guys!!! Will be back every time.