I was looking for a local business to replace my windshield ASAP. He called me back within 15 mins…read moreand said he'd be able to do it the same day. Came to my house and was very professional. I talked about replacing my husbands windshield since he had a crack also. He told me it wasn't necessary and fixed the small crack for free. Score! I love supporting local businesses whenever possible.

Service was initially ok for windshield replacement. I provided the exact model and year number and…read morethey provided a quote and did the replacement. However after the job was finished, we noticed that they didn't use the correct glass as our heads up display did not work properly and was distorted. They recognized the mistake and agreed to fix. Multiple times we've agreed for them to come replace the windshield and they have no showed. Its frustrating to take time off from work for an agreed appointment and then they don't come through. We've tried many times over the last 2 months to get this fixed and they are no longer answering our calls. Would highly not recommend working with this business as they ordered the wrong glass and did not honor their agreements to fix the error.

Came here in 2016 to have my cracked windshield replaced through insurance. Great service then!…read moreUsed them this week because my rear drivers side window wouldn't stay upright. Anytime I drove it would just roll down. I was holding my breath and expecting to have it turn into a complicated and expensive repair or to find out that they need to special order a part and be without a car for two days. I dropped my car off Thursday morning, walked to work since my office is downtown, and had my car back by 2pm. Even found out if I paid cash the total would be less than originally quoted, so beelined to an ATM before picking up the car. Definitely will use them again the next time I need repairs done on my windows! Highly recommend!

I brought my 2025 car to Hayes for a windshield replacement. A mistake that will end up costing me…read morethousands of dollars. I offer this review as a warning to others, and with no delight at all. Of course my insurance company wanted me to go somewhere else. I should have listened, it couldn't have been worse. I wanted to use someone in the neighborhood, a local business. They had after all assured me they could do the calibration on my cars eyesight system, "done them many times", was what they said. My gut told me after waiting about a week for them to call and tell me the windshield was in that they may not be the right shop. I didn't listen to it, kept calling and finally several days after they told me they would call they actually did. We scheduled a morning drop of so they could get it done by noon. Noon came and went, as did the next day, then the next. Not much communication unless I initiated it, even then text seemed to be the method that worked best. They were having trouble calibrating my eyesight tech, the stuff they assured me they could do. They needed a software update on their system, that was the first delay.. that took a day. Then they still couldn't get it right. Finally, after a couple days they had another group come to try it. No go. They decided maybe the bracket was wrong on the windshield and so they got Subaru to give them another one.. more time.. still, even at that point they couldn't calibrate it correctly. Finally, four days after drop off I get a text telling me they have taken my car to a dealer in Roseville. Not the dealer here that I bought the car from and use regularly. They said the dealer would calibrate it. The problem is, they had done it working so many times the camera was frozen. No longer able to be calibrated it had to be replaced. The dealer they took it to made excuses. Hayes told me it must have been broken. The car was returned to my house at this point, I took it to my dealer who diagnosed what happened. Hayes washed their hands of the whole thing and I spent $2k plus on a new camera. As for the camera being broken, the car has star-link. Every time it needs anything it messages my dealer who texts me. It also alerts me in the car that there is an issue with something. The only time the eyesight system has ever been an issue was during this debacle. It was working fine when they got the car. More BS from Hayes. Although I still encourage support for local business, this is one I would absolutely recommend a hard pass on. Had they been even slightly concerned about what happened I would say just pass if your car has tech in the windshield. The way they walked away from this issue however makes me think that really, anyplace would be a better choice.

I am highly satisfied with the quality of the tints which were installed on my car. They were…read moreprofessional and courteous and helped me choose the best tint for my car. Also they back up their work with a warranty if something goes wrong. I loved their waiting room with AC and wifi made the experience easy for me. I will definitely be back!

Been doing my windows since mid 2000s. Hes done about 10-15 cars for me. Best prices. I keep coming…read moreback and tell all my friends about this shop.

Service requested is needing a new windshield for my Toyota. Went thru the new vehicle warranty for…read morethe windshield. I keep coming back to these folks because they provide consistently excellent service each and everytime!! This is not my first nor second time coming here for my other vehicles. The service was done correctly because no leaks, no error codes since my windshield needed calibration for all the security features that came with the vehicle. Even gave me a certificate that it was done correctly! Value, I paid nothing out of pocket due to the new vehicle warranty. Drop off was painless and hassle-free. Waiting area was fine with areas to remote work. Service was done in less the time originally planned which is great without compromising quality. The front office staff also gives great info that most dealership may or may not tell you about what you paid for. I'll keep coming back to this branch! Great crew!

Worst customer service. Just because you have a Tesla you have to take it to them so I did but they…read morehad the wrong glass and I tried to call them three days prior many times and it's impossible to talk to a human so when I got there they had the wrong glass just like I thought I tried to make me another appointment at a location that could come to my work and they just no-show no email no phone call but the appointment is still showing. I just don't understand how they're still in business or why anyone would ever choose to go to Safelite.. and this is the third time that I've had to use them because Geico seems to think that in California $40 an hour is good enough for a glass replacement. But that's a whole Nother story I could tell you about the time they wrecked all the stripes on my hellcat and had to replace the window three times and then still scratched my paint that they never fixed. Oh, I guess I just told you about it. Why would you ask me to contact you when that is impossible. Online chat? Why wast my time? No phone number ever gets you a human. Hopefully people see this and stop using you. Also for anyone reading this that has Geico, they told me if I click the other button to choose a my own place, more recommendations appear. Yeah, Geico is definitely part of the problem.

If you are looking for windshield replacement for your vehicle, this is the shop you want to go to,…read morehonest guy , Quick windshield replacement , and top of that, awesome price.

Outstanding Customer Service and Communication. These guys know their stuff, don't bother wasting…read moretime and get a high quality job done for a reasonable price. This is the kind of shop you like to recommend to others. Can't say enough good things. Great product, great service, great folks. Period.

These guys are fast, reliable and affordable. Cracked my windshield on the freeway yesterday…read moreafternoon. I called and they were able to come out to my job this morning. They were done in 20 minutes!! Also, I had a missing part on my windshield that they pointed out & even found it on EBay for me. I highly recommend them if you're in need of windshield repair and/or replacement.

Does not exist! Go to some place better like Infinty autoglass or perfect vision autoglass and…read morecombat vet autoglass.

Great service and great people! If you're looking for a reliable, HONEST mechanic, look no further…read more Phil and his team are dependable and reliable, and I know that when I need to have my son's car or mine serviced, I'll be dealt with honestly and in a forthright manner. My first repair experience with these fine folks was in December of last year when my son's car (purchased used/that he only had for 7 months) had to be serviced. Phil noticed an issue with the gasket cover/leaking and advised me that this is something that the dealer would handle as it was under warranty. He had even called the dealership and explained to them what was happening and advised me as what to do next/where to go As a woman who is not well versed in the world of auto repair, I appreciated Phil's knowledge and help. I wouldn't trust my vehicles to anyone else but Phil and his team at Made In America/Made In Japan!

Always an honest review of what needs to be done when we take our cars there. Great customer…read moreservice and always an honest price. You just don't get that in one place anymore. We won't take our cars to anyone else!

Both my front and rear passenger-side windows were broken and needed to be replaced. I contacted…read moremore than 10 auto glass repair shops, and Viti Auto Glass was the first to respond with the best deal. Not only did he give me the best price, but he was also able to get everything fixed quickly. The communication was great, the work was done fast, and he cleaned up all the broken glass afterward. The entire process was smooth and professional. I highly recommend Viti Auto Glass to anyone needing fast, reliable, and affordable auto glass repair.

I called on Saturday. I was given choices on levels of glass. I wanted as close to OEM as possible…read more The owner was at my house on Monday at 9:00 am. The owner took his time with the install, and replaced damaged sealing trim that was cooked from 13 years in the Sacramento sun without additional charges. After install instructions were clear and detailed. I would use this company again.