We've gotten our last three mortgages with Chad, Dawn and the Trease Group and we'll probably do a…read morefourth. They're very efficient and professional! They can deal with anything which is probably due to their years of experience. I highly recommend Chad Trease and his team!

My experience with prime lending:…read more 1 they are completely unorganized. We have now done two deals with them In a 8 month period (shame on us for thinking the first time was a fluke), and they somehow have lost all the documents we sent them. Except they didn't lose all of them. Just some of them, but then it is found again. But you should still send it in anyway. 2 A week before closing will be hell; here's real facts of what we experienced. We signed lease for our place to a new renter, movers booked, house packed, we have to leave. Then we get an email saying an income source that was previously ok, is no longer ok and your income no longer qualifies you. Where do we go? What do we do? Do they care? Nope, they just say this is what you have to do to make it happen. 3 when you apply, everything is great and this will be easy! Unfortunately, that changes around two weeks before close. We were told everything was great and on track. Then all of sudden the deal can't move forward until we have a signed lease for our condo we live in currently. They give us TWO weeks to find a quality tenant and sign a lease. How is that reasonable or realistic? 4 you will be have anxiety every time you see their name on your phone or in your inbox. They only communicate bad news. When you see prime lending in your inbox, your heart will sink and butterflies will commence. They are about to change something on you. 5 they will not be honest until you're so far into the process you have no choice but to do what they want you to do. This ties back into #2. This is a predatory lending practice in my opinion. They Pre approve you and tell you everything is fine so you begin to prepare to move. You sell/rent your house, pack, change over utilities, put deposits down on movers, request off work. They know all this stuff is done when they then come in a week or two before close and change the terms and request new items from you. At this point you are literally stuck and can't do anything but bow down to their demands. 6 they will not work with a sense of urgency. As closing date approaches, they will continue to ask you for more and more items. When you need answers to those items, they will take days to respond with a true lack of tack around the urgency of the situation. We didn't know if we could close until the literal morning of close. The night before they said we were still in limbo. 7 they believe they are doing you a favor. They don't operate as if they work for you, they operate as though you are lucky if they even respond to your inquiries or answer your questions. Their actions display they don't care or believe they have customers, they are above all and you should bow down to them. This ties back into getting you so far along in the process that you are stuck and have nothing to do but bow down to their demands. 8 if you leave a honest review, Chad will call you and argue with you about it to get you to take it down. The conversation will last until you agree to take it down or hang up on him while talking.

Sherry has been amazing to work with. She is friendly, knowledgeable, and always quick to respond…read moreto questions. She gave us great quotes, searched for and applied all eligible discounts, sent timely instructions on how to create an online account, and provided an overview of the Drive Safe beacon set up to keep our discounts coming. Great prices and great customer service are so important. You'll get both with this group. I wish I could give this office more than 5 stars.

We recently used community lending of America to purchase a new home in Kansas City. They were so…read morefantastic that I have to write a review. Jeremy held our hands through the entire process including making himself available on the weekends. We are more than satisfied with the ease of financing with his team. Providing documents via email was simple and they were always available to answer questions for us. I HIGHLY recommend using them for your home financing needs. I cannot say enough good things about Jeremy, Michelle and the rest of the team.

We are Rich and Cheryl Steffen of Keller Williams Key Partners- and we just have to rave a bit…read moreabout Jeremy Marks of CLOA- having finalized more than a dozen loans with Jeremy, we have to say that the qualify, consistency and high level of care and concern offered by he and his staff at CLOA is unparalleled in the loan industry! We like to lock arms with those who offer exemplary customer service and make us look GOOD...and we have found no less of a partner in Jeremy. Rich and Cheryl Steffen Keller Williams Key Partners

We recently transitioned to Mitzi Ryburn's agency after our longtime agent retired, and I honestly…read morecouldn't have asked for a smoother experience. Change can feel stressful when it comes to insurance, especially after being with someone for years, but their entire team made the process feel seamless and reassuring from start to finish. A special shout out to Kyler. He was incredibly knowledgeable, patient, and easy to work with. He took time to answer every question we had (and we had quite a few!) without ever making us feel rushed. It's such a relief to work with someone who is both professional and personable. If you're looking for an insurance agency with clear communication, efficiency, and that is knowledgeable about what you're paying for, I would highly recommend Mitzi and her team.

Mitzi and her team are outstanding! We have greatly appreciated their customer service and…read moreattention to detail. The Ryburn team definitely goes above and beyond.

I had a major problem with my late Mother's car insurance that her Allstate agent would not…read moreaddress. Alicia was in the process of walking out the door on a Saturday afternoon when I contacted her. She dropped everything and wouldn't leave until she had promptly and professionally solved everything. I have insured several cars with David's agency over the years. Both he and his staff have never failed to provide outstanding service at a competitive rate. Commercials with little geckos are cute. Knowing that you can call someone you trust when you need them is what really matters.

David Chavez has been my agent for a very long time and his staff are always helpful, gracious and…read moreprofessional. Thanks so much for always being there for all my auto and home needs.

Awesome State Farm location. Diane Rocks! Simple and easy…read moreprocess. Would highly recommend

I've bought and sold houses and refinanced them, several times in my life…read more We just completed getting our VA-loan-backed, manufactured "double-wide" home, here in Oregon, refinanced. Fortunately, we picked LeaderOne (their regional office in Eastern Washington state) to help us out. WHAT a professional group of people they turned out to be! We picked them initially because very few of the pitches previously mailed to us to refinance our home, actually DO work with manufactured homes (ours is on a private, deeded lot, not in a park). Leader One are clearly expert at working with both such homes and with VA loans. From their initial proposal letter to the very last steps of our refinance, every "i" was dotted, every "t" crossed, with EXCELLENT communications throughout and very high professionalism. They (and we) turned around every document in record time. Item: my husband had recently changed his long-despised first and middle names (via state court order). Some of his ID and financial material was still in his old name, some already changed over. The LeaderOne staff (again, Washington state), listened well and handled extra paperwork to do everything right. The whole process (in our case, in part because we know how to provide OUR paperwork correctly, too ) took just over five weeks. That is FAST. Our closing took place in our dining room with a terrific "mobile notary" picked by LeaderOne, on the day originally promised. The EFT of our additional cash back (due to two years of working on our home and thus earning a much higher appraisal than originally), came just a few days after the closing. And, shortly after THAT, we got a bundle of paperwork in the mail with all documents (including our revised home deed, and a long-missing copy of our home's HUD compliance certificate) 100-percent correctly filled out, INCLUDING my husband's new (changed) name on everything. Our situation provided many "opportunities" for screw-ups, but none whatsoever happened. Everyone we talked with there was cordial, helpful and often, even fun. Wow. So: a very smart company filled with industrious pros who know what they're doing. I can't recommend them highly enough. Thank you Jody, Randy et.al. for a job superbly (and very pleasantly) done.

After talking with several possible mortgage lenders, Kip with Leader One was the most calm, polite…read moreand helpful out of them all. There was one other who offered a slight lower interest rate however that person gave me the sense of a fast talking car salesman. Personally, I would gladly pay a bit more to work with someone I feel is more trustworthy. I'm so glad I went with Kip and Leader One. Kip took the time to answer all my questions and explain each part of the process in a way I could understand. I am very happy with the entire process and outcome of my mortgage. I will definitely seek out Kip for my next home purchase. Highly recommended.

We've been with Jim and Brett for quite a long time and have been more than happy with the service…read moreand portfolio we have. They've never steered us wrong and every time I call I get the answer I needed. We get regular emails from Lighthouse and we feel 100% comfortable with JIm and Brett.