People you have been forewarned as a former tenant. There you will get roaches, dead bugs. Mice and…read morerats in this building. It is also a high crime neighborhood. Don't move there. You will be sorry. I'm telling you take my word for it. I give this building a one rating. I would give it a 0. The mailboxes are all broken. The door gets broken into. It is a dirty building. Have they tried to keep it clean? Yes, they have a cleaner that comes in clean that I don't know what kind of cleaning you call it. It doesn't stay clean..

moved Into an apartment managed by REM commercial in 2022. There was always an issue with mold…read more Mold in the corners of the windows, under the kitchen and bathroom sink as well as all over the bathroom walls. This problem was not apparent during move in as the company made sure to "paint" as they do so often to cover up the mold issue. It started to become a real problem when it began to affect my health. During September of 2024 after contacting REM and putting in multiple work orders for mold and leaks I attempted to clean my bathroom walls with a cleaning spray given to me by one of the workers who had come to paint (the cleaner was in a Febreze bottle, as you know NOT labeled as a mold cleaner) less then a week after cleaning my walls I caught pneumonia in my right lung and had to go to the emergency room on two different occasions due to breathing issues because of this mold. I was also told by one of their painters how unprofessional the company staff (specifically Keary Motz) is and I have also experienced this myself, they get a lot of complaints. She made living at those apartment a living hell anytime I had to call into the office she always has a horrible attitude never happy. They are simply money hungry and take their time sending someone to fix any issues, before I moved out I was waiting over 5 months to have someone come fix my bathroom as promised (can attach screenshots from worker Sandy) and I put in multiple work orders that were listed as completed BY REM . I recently moved out and when I contacted Keary letting her know my keys were left inside of the apartment she actually hung up on me I AM REALLY SURPRISED SHE STILL HAS A JOB, she should be terminated I am not sure what kind of employer REM commercial is but they allow their employees to speak to PAYING customers any type of way depending how they feel that day, I still never heard anything back from REM after she hung up on me. They have so many issues with these apartments on Newton Street in Akron. Here is your warning do not rent from them period. I am going to post anywhere I can to warn those about this place. I have so many pictures of the mold that continued to grow from the time I moved in for two years with someone coming ONE time to address the mold issue. There was even mold growing behind my bed!!! GROSS. Plus I gave a 600 deposit and Keary addressed nothing about that on the phone because I wouldn't drive to canton to return the keys. never been told to drive over 30 minutes to return keys. So unprofessional

I am an out-of-state real estate investor, and working with ICON Property Management has been one…read moreof the most frustrating and costly experiences I've had. From the very beginning, there were serious red flags. The management fee presented during the sales process did not match the actual agreement. It felt like a bait-and-switch tactic--low pricing was shown upfront, only to be changed at the contract stage. During our initial interview, I specifically asked whether they handle Section 8 tenants. Rick (one of the partners) confidently said yes, which was a key reason I chose them. However, I later discovered they weren't even actively using AffordableHousing.com--one of the main platforms for Section 8 tenants. When I pushed them on this, they admitted their account hadn't been used in a long time and needed to be reactivated. This was shocking and completely misleading. In reality, they seem to avoid Section 8 entirely. The breaking point was how they handled a rodent issue. The tenant reported it, and despite multiple weekly follow-ups from me, nothing was resolved for over a month. There was little to no communication, no urgency, and no clear plan. As a result, the tenant moved out, causing me significant financial loss--lost rent, turnover costs, and repairs. What made this worse is that ICON was aware the tenant was planning to leave and had stopped paying rent, but they failed to inform me. Even after escalation, Shawna (another partner) avoided responsibility and repeatedly redirected communication instead of addressing the issue directly. Critical information was withheld from me as the owner. After terminating the agreement, things got even worse: * They did not return my property keys * They withheld rent from another unit * They stopped responding to calls and emails entirely This level of unprofessionalism is unacceptable. If you are an investor--especially out of state--do not use ICON Property Management. This company cost me time, money, and unnecessary stress, and created avoidable legal risk.

Absolute degenerates. They don't work, maintain or upkeep the property. Maintenance is never…read moreperformed. You have 5 days to pay rent before a late charge is applied. Nope they apply the late charge on the 2nd day of the month. When I have a scheduled payment, they fail my payment, apply the later charge, then force me to pay the new amount and magically my payment is accepted. No quality of life, no value in any aspect of renting a property from whoever runs it.

Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

This company never shows up to repair anything.. basement been torn apart for over a week nobody…read morehas come back, then was given a eviction notice before the rent was even due.. then the lady in the office laughed saying did you not like the blue tape. contacting the housing authority about this jokers.. see how funny that is..

Hayes reality does not keep houses maintained. Tenet can wait up to and over 6 months to see an…read moremaintenance person at their home. I waited 10 years for newly rented home to be painted as promised and I painted myself Tolites run continuously and replaced my self to save water bill I could go on worse company I've ever rented under

Originally reached out from a FB Marketplace listing. Did a virtual walkthrough with Tyler as I was…read morenot able to make the in person. Everything went great, got the information about putting in the application. I want to note that Tyler mentioned that if another application was processed and approved before ours was processed, we would be able to get our fee back. Did the application and sent in the payment. I let Tyler know that it was in, he acknowledged that. Despite reaching out to him on Facebook Marketplace, calling the management company and emailing, we have not gotten a single update or communication in any form in the three weeks since we have put in our applications! I am of the mindset that we were scammed out of $100 for two application fees. Do better! Edit: A side note I want to mention. The phone number listed on the website and the application I believe is a cellphone that is kept or used by the owner or manager. It is what's used for the Zelle for the application fees. When calling it, it prompts you to say your name and why you're calling, like the iPhones do now. I always gave a pretty good description of who I was and why I was calling, but they never answered. I will admit, I have an out-of-state number, so they may have been confused, but it's unprofessional to not answer that number when it calls five times over the course of a week. Also, if they had even looked at let alone processed our application, they would have seen my phone number.

Text, email, voice mail...no response for weeks. Snow removal showed up at 5pm, shoveled walks for…read moreolder neighbors my self. Hope nothing really serious happens, customer service is nonexistent.

The team at Pikus Real Estate & Property Management are professional, detailed, and…read morecustomer-focused. Over the past 1+ years, Shirley and her team have managed a residential property for me while I've been working multiple states away. I strongly recommend reaching out to Pikus Real Estate & Property Management if you have a need for a property management firm. You'll be glad you did.

I've been a customer for nearly two years and I would not recommend them. They're not the worst but…read morethey certainly aren't good. They're nice enough to deal with when they actually respond to calls and messages but they often don't respond. They set me up with a renter who got behind on rent after 3 months. They extended that renter's lease for a second year without consulting me and the renter ended up owing nearly $4,000 in back rent.

Would give less than one star if possible. I beg you, never do business with these criminals…read more Terrible for the tenants, but worse for the property owners. Our company used their services for a while and it was easily the worst property management experience any of us had ever had.

From the owner: DKM REALTY was our vision for over 20 years.Our kids finally encouraged us to make our dream a…read morereality.We are a family owned and operated boutique Real Estate brokerage specializing in property management and developing investment portfolios in northeast Ohio.We make ourselves available until midnight EST 7 days a week for our clients. Test it anytime!Text 3302684919 tell us your name for property management and we’ll respond.That’s how our service works as well.We want our working relationships with our clients to be long lasting friendships where we make sure we are giving them the personalized service they are looking for.We’ve got a well oiled machine with our management and can add 1 unit or 50 or 100 and it’s the same awesome process.We work full time making sure your investment properties aren’t another job for you.We hope you are ready to join our DKM FAMILY.Text us now 330-268-4919 and we’ll call you right back. You’ll always speak to your licensed property manager. Never just a various staff member.Tell us what is the most important to you- what you have not found in other property management companies and then we’ll show you how DKM works! No admin fees on maintenance.Flat fee per unit per month management fees.Speak to the same person every time you call.We have low vacancy rates.Find a property you are interested in?Scott will go video the property and counsel you with his 27 yrs of construction experience.No need to look any further,we are ready to start today!

I had an appointment with Rick Knight at 2:30 to see a property FaceTime as I'm in Los Angeles…read more I waited, and waited and finally called him and he said, " oh I'm sorry I had my days mixed up".... I rushed home to be sure I was here on time for his call and that was his excuse?? I sold Real Estate in the 80's and never once did I "forget" an appointment! Do yourself a favor and find some other agent other than him!!

Never do any business with Rick Knght. He is the most…read moredishonest person we have ever met. We live out of state, and trusted him to manage our single family property. Things were never fixed that we had paid for. He let our home fall into such disarray, after being pulled into court, a Judge deemed our home unfit for human habitation. He does not do any background checks, because a previous tenant did not come close to the financial screening aspect along with numerous evictions. Some of the people he let in would not qualify for a rental in the worst parts of town. It has been over a year now and our home is still under repairs before we can even list it. To date we are getting very close to hitting the $80k mark for the many years of neglect. My advice is to steer clear of him and his company that were involved in this nightmare! They advertise his son works along with him.