This company never shows up to repair anything.. basement been torn apart for over a week nobody…read morehas come back, then was given a eviction notice before the rent was even due.. then the lady in the office laughed saying did you not like the blue tape. contacting the housing authority about this jokers.. see how funny that is..

If I could give Hayes Realty zero stars, I would. As a landlord, they may treat you wonderful. As a…read morerenting tenant, they will nickel and dime you. They do not have a direct line of communication. They do not make repairs. They do not follow their part of their contact whatsoever. Their excuse, "We are waiting on landlord approval." Google comments say it best. I hope they start to take me seriously, or I will be pursuing legal options by the end of this week. I would NOT recommend in the slightest renting from this company. Though lack of renters will lead to property owners losing out as well.

I am an out-of-state real estate investor, and working with ICON Property Management has been one…read moreof the most frustrating and costly experiences I've had. From the very beginning, there were serious red flags. The management fee presented during the sales process did not match the actual agreement. It felt like a bait-and-switch tactic--low pricing was shown upfront, only to be changed at the contract stage. During our initial interview, I specifically asked whether they handle Section 8 tenants. Rick (one of the partners) confidently said yes, which was a key reason I chose them. However, I later discovered they weren't even actively using AffordableHousing.com--one of the main platforms for Section 8 tenants. When I pushed them on this, they admitted their account hadn't been used in a long time and needed to be reactivated. This was shocking and completely misleading. In reality, they seem to avoid Section 8 entirely. The breaking point was how they handled a rodent issue. The tenant reported it, and despite multiple weekly follow-ups from me, nothing was resolved for over a month. There was little to no communication, no urgency, and no clear plan. As a result, the tenant moved out, causing me significant financial loss--lost rent, turnover costs, and repairs. What made this worse is that ICON was aware the tenant was planning to leave and had stopped paying rent, but they failed to inform me. Even after escalation, Shawna (another partner) avoided responsibility and repeatedly redirected communication instead of addressing the issue directly. Critical information was withheld from me as the owner. After terminating the agreement, things got even worse: * They did not return my property keys * They withheld rent from another unit * They stopped responding to calls and emails entirely This level of unprofessionalism is unacceptable. If you are an investor--especially out of state--do not use ICON Property Management. This company cost me time, money, and unnecessary stress, and created avoidable legal risk.

The leaks in the upstairs apartment 1621 Oxford Avenue N.W. I am 1617. The plumber they sent out…read morecaulked around her tub upstairs. It didn't work and wasn't enough. Becoming a mold threat!

5 stars for being the best slumlord!!! Paid to have carpets cleaned that were disgusting to begin…read morewith, charged. Charged to have things that they were supposed to take care of. Oh so much more. There are so many complaints and will continue to be so many more until they have are reprimanded. Further action will be taken until everyone knows about these scumbags. You can find other living for less with legit landlords. Please keep looking and do not succumb to their theft. The ONLY reason they got 1 star is because you can't leave a review without it. P.S. if it's not in the initial lease, it is not your responsibility!!!!

To start out they don't even deserve a one star. They moved me into a trailer on Alden Ave in…read moreAlliance with no heat, no water, broken hot water heater. The flooring is so rotted out you will fall completely thru the floor. Kitchen ceiling collapsing from roof leak with black mold exposed. The toilet wasn't even bolted to the floor. Broken windows.......and after fighting with them for 8 months, to retaliate they served me with eviction papers. Mark from Mahoning county dispute resolution called Clear Sky and Felisha the operations manager refused to speak to them. They also charged me with a 417 water bill when I have no water meter or was told I owed a water bill. When asked for a copy of the water bill refuse to provide me with one. They will lie and commit fraud at a drop of a hat. And Bill their maintenance man is such a yes man....he will lie to protect them. Guess what Bill.....my security cameras wont let you get away with it. They should be shut down.

Thank you unlock for entry, they do not give you notice that they're coming into your home, and…read morewhen you tell them that they're wrong and they need to leave a notice they leave a note on your door the next day stated to leave the premises. They are rude they are breaking the law, and your constitutional rights when they enter your premises without notice and can't prove that the notice was posted, it's not on my ring camera the day they claim they came out a day before nor the day after just illegal they feel they can do what they want to but I have a good lawyer

Where I live, it's quiet and clean and no bugs. It's a good neighborhood. I love living where I'm…read moreat.

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

just now New…read moreBrookwood. Just bought Hilltop Apts. first of all they are archaic. No email or text it's door hangers and paper on doors. My situation started 3 weeks ago with another tenant started harassing me was yelling in my window(I am ground level) and said he would be putting up a camera to record me z I reported right away and shared a young mom with minor kids loaded and unloaded her kids there that was a concern. Management would not do anything said was for security which it is not he's in the middle building . Fast forward he has had numerous complaints from other neighbors I made a police report after he dumped his dogs crap in front of my bedroom window and they said would be up to management to handle they couldn't do anything Many emails phone calls and texts and they defend this harasser This morning he had his dog outside my bedroom window intentionally riling up my dog with his dog and I called management and when they finally got back to me defended him again I informed I would be moving out because I do not feel safe with the psycho they are allowing to harass me Oh and they charge too much for crappy apartments

Rent has increased from $525.00 to $1,000.00 per month or more. This is considered the low end of…read moreLouisville. They care about corporate greed not the people that enrich them. This economy has been brutal and yet here we are.

Stewardship Properties Rentals For Malabu Ave Town houses are great. Every one is kind ,…read moreprofessional, prompt, and respond quickly to all needs and or repairs. All staff are great. But shout out to Sean maintenance, he has came to fix issue. Has been here before & just very nice and helpful. Malabu Townhouses, Jackson twp. Sincerely Sally & Scott

It's a fabulous company with world class treatment! I highly recommend this company for any home or…read moreapartment managing.

My RV was broken into at one of IncaAztec Management, Inc.'s facilities. The person that broke…read moreinto the RV entered the facility with an access code that opened the security gate. The person proceeded to damage the RV and unloaded thousands of dollars of items from it without anyone noticing. This is despite the fact that the incident occurred after 6am and the RV was parked directly in front of a monitored security camera. I have been trying to get the company to respond to my request for compensation for over a month and a half. Instead of working with me to resolve the issue amicably, the company's response is to be completely unresponsive. Businesses will without a doubt run into disputes with their customers. It's how they choose to respond that sets apart a good business from a bad one. Choosing to completely ignore a customer that has experienced a significant negative issue shows which that this company is the latter. I would not use IncaAztec Management, Inc. to manage rental units, nor would I rent a unit from one of its facilities.