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Clear Passage

4.3 (13 reviews)
Closed 8:00 am - 5:00 pm

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Physical therapy

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Review Highlights - Clear Passage

I came here in May of 2020 after being diagnosed with scar tissue in my Fallopian tubes, causing infertility.

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Florida Institute for Reproductive Medicine

Florida Institute for Reproductive Medicine

(10 reviews)

Southbank

PLEASE READ BEOFRE INVESTING. All of the 1 star are correct & If your 35 and over AVOID this…read moreplace!! I wanted to provide an objective assessment, free from feelings of resentment, irritation, and severe financial loss. Every woman's reproductive journey is different and unique; some succeed in getting pregnant, while others must accept the fact that they will never have children, which I entirely understand. However, my experience with Dr. Gentry was completely a financial loss; I am aware that age is a major role in fertility, thus therefore was prepared for all physical and emotional possibilities. after 6 months of taking a break brought by moving to Jacksonville, Florida, and with careful research , my spouse and I "thought" FIRM was it. But we didn't succeed in letting their strategy work for us. Although, they failed to perform blood work, maximize our egg quantity considering our age, omitted to check my levels, and missed an "ENTIRE" cycle by miscalculating and "office closure" due to holiday, despite their claims that FIRM is open seven days a week. Dr. Gentry took my year and half old records and didn't follow up on the information provided, just a 1st & 8th day cycle Sonogram before the procedure. Due to poor timing and unprepared sperm, they drastically restricted my possibilities by starting the process 24 hours in advance and using the average window of opportunity by the 26-36 hour mark. What a financial loss, especially if you are aware of your body. The trigger time in the evening should have been followed by a 12-hour wait before returning the following morning at 7 am for the IUI operation. Due to our advanced age, this was fully clarified after multiple consultations in New York City. Prior to relocating to Jacksonville, Florida, we were patients at RMA of New York & NYU for reproductive, where the staff was incredibly knowledgeable, skilled, and professional. They also carefully considered options and made suggestions for our age group. Sadly, because of my wife's health issues we decided to move forward with myself here in Jax. We're to blame for missing the details that made us feel confident. Firmed carried out three IUIs, two of which were unsuccessful and one of which was missed owing to an error in calculation; however, they charged for a whole useless appointment. Dr. Gentry was aware of my 28-day cycle and it's consistent with an ovulation 4 days after she was absolutely oblivious (lol, can't make this stuff up). She might've been dealing with stress, perhaps exhausted, or any number of other things. However, On our third month "second" IUI, Dr. Gentry failed to reassure us, apologize for her error, and support her patient. Instead, she said "crossed fingers" and left the room with a robotic good luck. I strongly advise seeing multiple fertility Dr's and making a knowledgeable, thorough investigation and make sure they are aligned with the energy you seek to take this journey with. I'm disappointed that we were unsuccessful yet again. I didn't feel optimistic or like we had any possibility of success the entire time we were with Gentry. Unfortunately, we had to continue with her since we had the sperm delivered ahead of time. We attempted to modify the location, but they made it clear that neither was available and they dislike switching doctors. Overall, you might be a good fit for DrGentry! I strongly believe that the FIRMS strategy is advantageous for young adults. But for a lot of women over 35, "TIMING" is important. Every practice is different, and my wife and I are aware of this. In any case, this was what we encountered. Everyone has my well wishes for a wonderful journey and I'm sending them baby dust!

Dr. Winslow was my primary fertility doctor at the Florida Institute for Reproductive Medicine. He…read moreis one of the best doctors I have ever seen and assessed my situation according to my medical history. I was very pleased with the amount of knowledge he has on reproductive medicine and I am happy to say that I am currently 23 weeks & 5 days pregnant because of Dr. Winslow and the FIRM. I would highly recommend the FIRM to anyone struggling with infertility. The staff is always so friendly and the wait time is minimal. I have never waited longer than 5-7 minutes before being called back. One thing I absolutely love about the FIRM is that I always saw a physician for my exams and never a technician. The FIRM truly is the BEST!

Jacksonville Center For Reproductive Medicine - These doctors are amazing!

Jacksonville Center For Reproductive Medicine

(31 reviews)

Southside

After living with severe endometriosis for over 10 years and not receiving specialized help or…read moresolutions, I found Dr. Fox on the Nancy Nook specialists website and to my surprise the offices were only minutes from my house. After my first appt with Dr. Fox and a few minutes of describing my symptoms, he made it clear that I likely did have endometriosis. Surgery was scheduled for July 2025. I ended up with stage IV endo that covered much of my abdominal organs and ended up with two hernias. Dr. Fox has fantastic bedside manner and came in before surgery to see if I had any questions. I remember kindly squeezing my foot before surgery to reassure me that all would be ok. Thanks to Dr. Fox and the general surgeon Dr. Smith for giving me my life back. The surgery coordinator and billing specialist were fantastic to work with. The only suggestion I would make is to increase the training and competency of the front desk staff.

I wish I could rate the office and the doctors separately. Dr. Sarah Paschall was an amazing…read moresurgeon. I'm so incredibly grateful for her compassion and her skills in the operating room. She was the first doctor to ever hear me and take me seriously. When she scheduled my surgery she had the forethought to have a general surgeon on hand because she knew my symptoms sounded like there was more going on than just typical endometriosis. Thankfully the general surgeon was able to repair the 4 hernias they found while also removing endo. It's been over a year and a half since my surgery and my life has completely improved. I'm forever grateful! I took a star off because the office experience is very challenging. I was supposed to be scheduled for surgery but for some reason I was forgotten, then when I was told that I was scheduled apparently I was not actually put on the schedule. Then they were going to have to push me back another month and I was in excruciating pain (see 4 hernias above). The only reason I got in any sooner was because I wrote a personal email to Dr. Paschall and she made herself available on a day that she didn't typically schedule surgeries. The whole experience ended up lasting months of me waiting around and was very frustrating. If they could get their office staff organized this practice would be a perfect 5 stars from me. Hope they can make that happen!

Assisted Fertility Program - Successful pregnancy thanks to Dr. Shaykh!

Assisted Fertility Program

(6 reviews)

Southside

Choosing the right IVF clinic is such an important decision. Choosing Assisted Fertility with Dr…read more Shaykh was the best decision I've ever made. From my initial consultation until the day I graduated from the IVF clinic the staff treated me as if I was their own family member. The waiting room was always clean and the wait after my appointment start time was never long. I was always greeted with a smile! The price I was given is the price that I paid. There were no financial surprises and I knew exactly what to expect from each appointment. After multiple failed attempts with a previous clinic, I am happy to announce that Assisted Fertility gave me the child I have been wanting! Rose, I will never forget the love and support you showed me through my journey. I am forever grateful to Dr. Shaykh and all of his staff. Maybe I'll see you next year for baby number two.

They were not forthcoming in pricing. A month before surgery there was a set price for my reverse…read moretubiligation,a week before another $797 were added. A few days before surgery another $300 was added, the day of surgery another $187 was added by the time it was all said and done more than $9,000 and I get another bill from quest stating I owe $388.62 for laboratory which they never collected any blood from me. I try to call this morning they number is disconnected. The doctor was far from friendly . The day of surgery I woke up and he was gone no explanation nothing. I would recommend that you go elsewhere because what if I didn't have the rest of payment the added on they would of cancelled my surgery and kept my money. I never hear back from the doctor office to see how I was feeling just felt completely unprofessional if you ask me. He is not friendly he doesn't communicate. Please with the $10,000 I spent in reverse tubiligation you can go elsewhere where the doctor actually cares and will be upfront with payment. I will rate no stars but that's not an option. Horrible horrible please do your research. I travel 2 hours away to this clinic what a waste of time. He should retired, the fact that he said to me the day of surgery is just money wow yes my husband hard work money. No bed side manners at all. He treated me as if he did me a favor as if we didn't pay for the services. I will never go back there again ever.

Clear Passage - physicaltherapy - Updated May 2026

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