The service wasn't the worst. They seemed polite. My issue is that they ripped off my mother. She…read moregave them her Echo 58v electric chainsaw for repairs, and they replaced her 4.0Ah battery with the low end 2.0Ah battery. Meaning half the charge time!! This was all covered under warranty by Echo, yet they ripped my mom off by giving her a crappy battery and keeping the 4.0Ah 58v. Very disappointed. I almost forgot to say that it took about 3 months from drop off to pick up. Once I get the problem resolved, I will update my review.

I called to have 2 lawn mowers that didn't work, taken away. The person answered the phone was very…read morefriendly, knowledgeable and efficient. Within a few hours, 2 very nice men arrived in a truck, loaded them up and off they went. I couldn't have asked for better service. I'll never call anyone else for lawn mower service!!

Parking is terrible. Guys are nice. Seems like they know what they're doing as they fixed the…read moreproblem. A little pricey but labor is expensive in California. Also, Yelp is a criminal enterprise that blackmails businesses.

When you do your own yard work, you use your own equipment- which eventually needs maintenance or…read moresome type of attention. So, I have a lawnmower and a weed trimmer that are both gas-operated and do require some maintenance or parts replaced periodically. This is a real old- school type shop complete with real greasy mechanics working in back. They totally know their stuff. This place has been a savior for me numerous times, even just for some sound advice which has led to less overall visits here. I know this might sound strange because it is! What type of business would help out customers to the point where the customer doesn't come back? Advice goes a long way and you'll remember as they have now built your trust. So if you are willing to get your hands somewhat dirty and possibly even watch a YouTube video, you can conquer these tasks on your own with relative ease. I've changed parts and carburetors on lawnmowers, replaced primer bulbs on trimmers which seemed difficult- but these jobs were a lot easier than working on my vehicles. The first few times I came and just dropped off my mowers and trimmers for repair. They were very reasonable, but I asked a lot of questions and now I try to do the fixing. I know for sure if I get stuck or simply cannot fix it, these guys can!

As a professional landscape company that supported Art's for 35 years, we unfortunately have to…read morewarn others about the changes under the new ownership (post-2023/2025). Recent experiences have consistently involved poor customer service, billing errors, and significant delays in service. The main concern we wish to highlight is pricing transparency and fairness. We were quoted over $700 each to repair the mowers; upon taking them elsewhere, the total cost for the same repairs was a mere $125.00 for 1 mower and $225.00 for the other. (We did not tell the new shop we had taken them elsewhere first.) While we hope this was a simple miscalculation, the significant price discrepancy suggests a potential issue with their current estimation process or pricing fairness. The problem is not with the mechanics who are the best. Prospective customers should be cautious and perhaps seek multiple quotes before committing to repairs here, as current pricing seems questionable compared to industry standards.

The lady that is now in charge has terrible customer service skills. If you're not knowledgeable…read moreabout what you're buying, she will sell you the wrong items to make a sale. I came in to purchase a Stihl FS-Km Line Attachment and it was recommended to replace the drive shaft to my Stihl KombiMotor. She spent some time looking for the attachment and was getting flustered. She found it, brought it out and tried to sell me the line attachment still packaged and unassembled. I asked if i could have it assembled, so that I could test it out and make sure it works. She didn't say anything, grabbed the package and went to the back. When she returned she said the mechanic would bring it out in 10 minutes. Attachment came out and it worked properly. Paid, but no receipt was given. While I was there, it was recommended that I replace my drive shaft to the Stihl KombiMotor. She looked up the part, brought a drive shaft out and charged me $40 for it; I paid and no receipt given. The package the drive shaft came in was open. I asked if I could make sure it fits. She said do whatever you want. I instantly noticed that it was curved, I mentioned that to her and she explained that is how it came as I could see it was still packaged. The mechanic came out to the lobby at that time and offered to help. He then mentioned that the drive shaft was too long and that there was no way it would work because it was curved. The mechanic tried to help out and looked up the part number and noticed it was the wrong drive shaft. He explained it would have to be ordered. I asked if I could be refunded for the drive shaft I had already paid for and she tried to say that I hadn't paid yet. I told her I had already given her $40 for the drive shaft and she gave me the wrong part. She refused to give me my money back until her assistant reminded her that I had paid. I asked if I could get a receipt for the line attachment and she asked the assistant to write it out for me. I had paid $150 for it, the receipt total amounted to $143.57. I asked if I could get my change since i had paid $150. I was give an attitude. Unfortunately, this is my local lawn mower shop, but will try to avoid this location as much as I can.

ABsoLUTELY the BEST!…read more I took my 30 year old Craftsman 4in1 self powered, lawn vacuum, chipper, shredder to Mario, fearing the worst, as it had become increasingly hard to start then, finally failing, with a "CLANG" With all the big trees, I have on my property, whose leaves I have to deal with every Fall, this machine is critical to me -- I have "leaf DRIFTS" when, where I come from had SNOW drifts! Took it TO him on 1/6/25 [ It needed some parts he had to order ] Got it back on 1/16/25 like NEW, easy to start! and runs - rolls SUPER easy His is a family run business, run "old school" [ the way I ran mine, when *I* was working ] MUCH APPRECIATED Mario! THANK YOU! GOOD ONya! tomas aka the San Diego Highwayman

Take my lawnmower down there for 2 cables to be replaced for that and a blade sharping cost 120$ i…read moresaid fine 3 weeks later they still haven't fixed my cables. They call me and tell me I need a new carburetor and oil need to be changed a full tune up..talk about trying to upsell once they got your lawnmower on site..my total was 255$ i should of left it there and bought a brand new one..THE ONLY REASON IM WRITING THIS DOWN..JUST FIRED UP MY LAWNMOWER AND ITS SMOKING LIKE CRAZY. GO SOMEWHERE ELSE

Brought my weed eater into Mason's because it was running sluggish. They fixed the problem…read moreimmediately. Best customer service I have had anywhere for anything. I will be coming back and referring others.

Mason Saw has had my weed whip for 5 weeks for repair. They called me 7 days ago and said they had…read morereceived the part (after almost a month) and said it would be ready in 'a few days'. I followed up again today to be told that it still wasn't ready and would be ready "maybe" today. I wouldn't recommend this company because of the long repair times and especially because of very poor communication. They don't meet their own set deadlines without explanation. It's frustrating to chase after a business to finish work they agreed to do and that have the high costs that Mason Saw charges. And a friend of mine says they have had his mower for almost 2 months and he can't get a legit time frame from them.

Ray Runs a busy shop and yet takes the time to get customers…read moreneeds taken care of and tells up upfront when your equipment will be ready to be picked up for you.

Ray was super friendly and very professional. Repair was done on time and correctly, and the charge…read morewas very reasonable. I will be coming back.

Great customer service. I'm always happy with the work done on my tools, they feel like new.read more

The store is a for repairing construction hand power tools and a supplier of blades and any power…read moretool parts. They have a knowledgeable staff that is was very helpful they're located near the mile of cars. I lost my Ryobi charger and they had them in stock. I need some other tools fixed and will bring in my corded tools that are rotted. I thought I went to tool Heaven I wish I knew tools can be repaired! Great selection for tool and they can help figure out what to order. Don't throw it out until you speak to them.

Great service great people over there. They do awesome of fixing the tools u need done the have…read moregreat power equipment also

What a resource! I brought in a small problem and Noah was so helpful. They FIX and sharpen garden…read moretools! hahaha to the landfill. It's a family business that's unusually customer focused and human, so come here first before you darken the doors of our big box stores or order online.

Very great service! Guys took care of everything needed! They have everything you need here in…read morelakeside for your hydraulic systems!

They are now operating under Sunshine Windows. Thank you…read moreSoCal. Sunshine Windows did a satisfactory job.

They did a great job cleaning the roof. The 39-year-old tile look like new. We were able to install…read moreour solar panels on top of them without the typical moss and grime on them. The solar installers were very complimentary. Communication with them was great during the quoting and scheduling process. Their pricing was good. Not the cheapest, but less than half of two other companies. They also didn't use the high-pressure tactics some others used when asked to quote. The one thing I would make sure is to ask about payment mechanisms ahead of time. I ended up writing a check instead of using my credit card. That was unexpected. Aside from that, I am very happy with the results and will use them again for both the roof, and to clean the solar panels when the time comes.